Lucy W.
Google
Went to Marvins on Friday night after booking the karaoke room. There was no-one at all in the bar (even considering it was 9pm), the room was freezing cold, there was only one microphone (as the other was broken) and the air conditioning unit was leaking water all over the floor. The lady on the bar, therefore, had to keep opening the door and mopping the floor.
We were booked in for one hour, we had someone come in towards the end numerous times to tell us how long we had left and then bang on 10pm in the middle of a song, the manager came in walked straight over to the screen and turned the music off and told us we needed to leave. He stood in the room whilst we collected our things, stating there was someone booked in for the next session. There was no-one waiting to come in, and whilst we sat at the bar finishing our drinks, no-one else came in.
The manager was very rude and we will not be going back to use the karaoke room, or to drink in the upstairs bar. Very disappointing and dreadful service.