Tony G.
Google
I was visiting from the U.S. and wasn’t sure what to expect, but the photos on Google definitely drew me in.
When I arrived, I stood at the entrance for a couple of minutes waiting to be acknowledged. No one came, so I didn’t feel comfortable seating myself. After about five minutes, I finally saw someone—who I later realized was the hostess—and asked if I could sit. She simply said I could sit anywhere and continued walking. After another six or seven minutes, a waiter arrived and took my order (pancakes with eggs over easy). Service was quite slow, but I will say the food was excellent and the coffee was very good.
I returned the next day, hoping for a smoother experience. This time the hosts greeted us, but only pointed to where we should sit rather than walking us to the table. Once seated, we waited about ten minutes without being acknowledged. I eventually waved someone down. From start to finish, the server seemed very busy, somewhat inattentive, and not particularly warm. We had to repeat several requests, and the only time she smiled was when we paid and left. If gratuity hadn’t already been included, I likely would not have added anything further.
Overall, the food is great, the restaurant is clean, service is horrible but the space has a stylish, upscale vibe. With improved attentiveness and consistency in service, this place could easily match the quality of its food and atmosphere.