Vivian C.
Yelp
For what they set out to do, they do just fine - a local joint serving a decent meal to satisfy their customers. Adjustments are not only acceptable, but they ask you how you want it, and they are pleasant in their interactions with you.
I had the steak and cheese sub ($5.99) with fries (+$1.50 sandwich add on) and a side of onion rings ($2.99). However, my order was slightly misheard so I received the onion rings on the side of the sub, and had to reorder the fries, so I'm not sure how the portions would have differed if the onion rings were an order on its own. But I didn't mind.
When I ordered my sub, I asked if it came with onions and was told if I wanted it, he would include it, and he offered me peppers as well. So I got it with onions and green peppers and both arrived small diced among the bits of shredded shaved beef (Steak'umm this was not) served in a a soft roll perhaps 10 inches long, sliced in two. The cheese had been laid out in the roll prior to the addition of the beef, so it hadn't sprawled itself gloriously all over the protein and veggies like it would have it was melted over them on the cooking surface. I wonder if they would have done that if I had asked... Anyhow, personal preference, I like crusty breads to give the sandwich some texture difference, so this was only okay in my book.
The onion rings were dropped in the deep fryer from a white box. They arrived hot and crispy and fat... what more can one ask for? Oh, ketchup!
I knew I would have leftovers, so the fries arrived glistening with oil (didn't like that) straight out of the fryer in a styrofoam container. And lots of them - plenty to share between 2-4 diners as a side. When I had read Steve B.'s comment that "the fries were the battered, crunchy kind" I was hopeful for a contender to my favorite version at Boston Kebab House. But no. These arrived hot but barely crispy. Okay, but nothing I would find myself craving.
No need to ask for change here, as they give it back automatically unlike some other places. A plastic bag was proactively offered for my styrofoam container.
A good local place to have in the neighborhood, but not a destination spot. It is a diner with 7 chairs set along the counter and a couple of tables set on either side by the door. A flat screen tv set on mute with closed caption hangs over the cash register, mainly aimed towards the counterfolk. There is a bathroom that customers may use, but it isn't handicap accessible. Consider it for emergencies, and perhaps for an adventure, as it is located in their basement, down a flight of (safe but) slightly scary stairs.
I'd probably try a breakfast dish next time with a side of their homefries.