Myhuong H.
Yelp
Even though there is a Mastro's in San Francisco on Geary, I made reservation for the one in Valley Fair so my sister ( who lives in San José ) can join us.
We were promptly greeted by 3 charming ladies at the front desk, and we were seated after a few minutes wait. We were presented menus with my name printed on it, since it was my birthday. This little touch is much appreciated.
We had Kumamoto oysters, crab cakes and tuna tartare tostadas for appetizers. All so delicious.
For entrees, we had one Filet Mignon, one aged rib eye, and another aged rib eye, with a one dollar difference between the 2, and I don't really know why, and one Chilean Seabass. For sides we had lobster Mac and cheese, lobster mashed potatoes, ( the mashed potatoes won! ) Brussels sprouts and fries. The steaks were perfectly cooked, and all were very tender!! The Seabass was delicious too, with a hollandaise on the side.
Needless to say, portions were so huge we couldn't finish all. Britney and team swiftly boxed them to go table side.
For dessert, I was supposed to get a complimentary chocolate cake, but they forgot it. Instead they brought the extra desserts we ordered on a platter: the house butter cake, the crème brûlée and the chocolate covered strawberries. There was a huge mound of whipped cream, and I thought the chocolate cake is underneath, but nah. It's ok, we had enough desserts so I didn't ask for it.
The restaurant is not brightly lit, there was piano music on the other side of the room, so we can converse easily. On my way to the restroom, I saw an impressive wine cellar. Ahhhh, if we were younger!!!
Service is the best ever we have received!! We have been to Eataly, Joey's, Baekjeong...on that row of restaurants in Valley Fair, not counting the ones on Santana Row across the street, but we were amazed with the service at Mastro's : professional, efficient, charming, non- intrusive, on point. Crumbs were swept away, plates were changed, silverware were changed... and when we went to the restroom, a server lifted the curtain for us to get through.. with a smile.
A gentleman in a suit ( must be a manager ) came by to check many times, helping with the plates too. It was a team that works together cohesively.
So my sincere thanks to the Mastro's team, to Britney and her support team for making my birthday meal so memorable.