Karen Y.
Yelp
Food: A. The food was delicious. Absolutely no issue with the food and dessert.
Service: D. I was with 4 others. My non-alcoholic drink was forgotten - the excuse "it's on its way." He forgot to put in my drink. Meanwhile, everyone else got their alcoholic/mixed drinks when mine is straight from the tap. Everyone's entree comes out EXCEPT MINE and the waiter has the audacity to ask if all is okay, while I am clearly without an entree. We ask for my entree. The waiter comes back out and says "There was a problem with your chicken. It will take too long to make. Do you want something else?" Clearly, my chicken order was not put in. That is unacceptable. This is all under Nicola, who, unless he is new, needs to be retrained or terminated. I don't want to believe race was an issue, but I am also an Asian who was with 4 Caucasians. The next table of all Asians had to flag him down after excessive waiting, in order for him to take their orders, and then he proceeded to put his hand on his hip while responding to inquiries they had about the menu items.
Atmosphere: C. While the general ambiance was nice, the swinging door leading to the outdoor area was opened every minute that it was bringing in a freezing breeze with every open and close of the door. This made dinner very unenjoyable and the intermittent, but frequent, bursts of cold, very obnoxious.