Brian L.
Yelp
So I've heard a lot of great things about this restaurant, and I really wanted to love it, however it was such a waste of my hard earned money that it makes me sad everytime I think about our experience here.
Walking into the restaurant I was greeted by male front of house. Very personable guy and with just that small exchange my expectations for this place grew. However, as soon as I was seated, things went downhill. I placed my order for the crispy calamari, arugula salad, linguini frutti di mare and the chicken parmigiana.
When the crispy calamari came out, I was excited, as I have not had much to eat that day and was absolutely famished. The calamari was not all crispy. The calamari was cooked well where it was the squid basically melted and was not rubbery, but you would expect when a dish is called crispy, you would have at least a slight crispy or crunch, but was not all there. I didn't mind it though because the tomato sauce tasted nice and the calamari was basically like butter. However, as I was working through the app, I was wondering where my salad was. Because my waitress has not passed by me for 10-15 minutes, I flagged down a different waitress and asked if they could bring out the salad. She exclaimed that sometimes my waitress likes to bring it out as a tweener course between the app and entree, but as per my request, they'd bring it out now.
Another 10-15 minutes pass by and all of a sudden, my entrees came out. I was taken aback as I expected the salad to be out. I expressed this concern to the waitress, and she gave me a look and asked me if I ordered it with her or the other waitress. I told her no, I ordered it with her and even pointed at the menu as I was ordering so that there was no confusion. Her brows furrowed and basically accused me of not ordering it with her, which absolutely killed the experience. Just the fact that she mentioned me ordering the salad with the other waitress, means that the other waitress mentioned it to her and she didn't even bother to check in with me about it.
The rest of the entrees were mediocre. The chicken parmigiana was good but nothing to write home about. The frutta di mare was mediocre, but will not eat it again.
I would have given this review a 1 star but the saving grace would be the individual at the front who came in to check in on us more than our waitress did. It was only because of him that I felt obligated to leave a gratuity, however, after the poor service and mediocre food, I probably will not be back. My waitress was definitely the biggest issue throughout this whole experience and I hope that I do not have someone like her serving me again. Made me feel unimportant, and out of place and made me feel like I was the last priority for her.
Also to note, when I came in, all the diners were situated towards the walls, away from the bustling servers, and I was the only party, with my date, that was seated in the middle row while there were open tables on the sides.