Max's Restaurant Seattle, Cuisine of the Philippines

Max’s has been my go to restaurant especially the branch they have in Los Angeles California. For some reason, this branch in Tukwila Washington is far different in a bad way. I ordered food online around 0900 today to be picked up at 11:30am today, I arrived on time in the restaurant, I waited for more than an hour to receive WRONG AND MISSING ORDERS. I complained but I was completely ignored by the staff. It is very heart breaking. I would like to be refunded. On top of that, I added 22% tip when I ordered online thinking the service would be excellent as what I have experienced from other branches. However, I will never come to this branch ever again. I attached pictures of what I ordered and what I actually received. Also, it was not only me who was frustrated but also a bunch of people who ordered online and waited for hours to be called.

I've wanted to come here for quite a while because I've never had Filipino food before and wanted to give it a try. The main problem is they don't have enough people working at the restaurant; we stood at the front area waiting for someone to seat us for five minutes. We were about to leave when someone finally came out from the back (after I ran the bell, which felt very weird). We ordered right away, and the food came out in a reasonable time. The chicken was definitely crispy and cooked perfectly (delicious skin!). It was tasty, but very plain as it had no added flavour. We tried the banana ketchup + Worcestershire sauce + hot sauce mix. It wasn't a great flavour because the banana ketchup is so overpowering. It's a good-sized chicken, but 12 french fries, some of them half-sized? Really? Potatoes are cheap, and for $21 you'd think you'd get more. We finished up and waited to pay, but no one ever came back. I had to go find someone and was the same overworked lady who seated us. They don't have tap to pay either, which is surprising in the year 2024. Overall, it wasn't a great experience, and we won't be back again.

Late Dec2024 Iconic Filipino familystyle chicken restaurant that has its roots in the Philippines. We had a takeout order for 3 whole chickens and two oders of camote or sweet potato fries as we wanted to introduce this famous pinoy brand to some friends. Unfortunatelty, it drew mixed reviews. And the reasons are probably the following... The chicken even though we didnt have them cut it up was dry and overcooked. We'd know as we come from the Philippines and we are able to compare. The fries were similarly unevenly and overcooked. Some pieces were burnt, and they came out mostly soggy. Even recooking them in an airfrier was a challenge since the piece were unevenly cooked. Ketchup wasnt Jufran brand and tasted off. In terms of service, the front counter was helpful and though our order took a while it was reasonalble. The kitchen service staff was the main issue which is worrying as this is the main need for improvement. The place was set up in a rustic family style dining layout. Clean and seemed comfortable enough. Difficult to recommend the place given our first experience here.

It's been a good day here. Class has gone well, it was time for dinner. I love trying new cuisines, ones I'm not too familiar with, and decided I would dine here. My only disappointment was that one thing I wanted was not available (Fresh Lumpiang Ubod (Heart Of Palm Roll). I 'settled' for Lumpia Shanghai. I really enjoyed their Lechon Kawali Sisig (Sizzling Diced Pork Belly). It was well seasoned, a little peppery, but not overly so. Was it good? To answer I will just say I'd come here again..... I said all this with little knowledge of Filipino food. A guy I'm working with this week said the Fried Chicken is great, but I wanted something I am not familiar with.

I am always reluctant to eat at this restaurant because of previous experiences. Poor service (extremely slow) and the quality of food with the price tag is meh. Tonight I was really just craving comfort food so since I was in the area I decided to give it a go…again. I ordered the Bagoong Fried Rice and Chicken Sisig. I didn’t expect much from the fried rice as it’s just rice and some bagoong paste. But the sisig…highly disappointed! First off the word ‘sisig’ is to make sour and this dish was nowhere near sour. It was not chopped or sizzling when it was served the way the pork sisig comes out. It had way too much Mayo and the thick slices of celery just masked any flavoring this dish could have had. I didn’t complain nor let the server know- so that’s my bad. I gave the nice lady a good tip for her kindness but I won’t be returning.

Well another Max Restaurant that has terrible service times. First came in nobody to greet you took 5 mins to get a seat. Sat down for 10 minutes for water. Another 10 minutes to get my order. Food came out fast but was not hot, just warm. Server Anna looks like was doing all the work herself. From togo orders to serving tables. Took a long time in the back not sure what was happening back there but dissapears constantly. After my meal I sat there for 15 minutes just to get my ice cream, but before I asked for my ice tending to all other tables before me. Asked for my food togo that took another 20 minutes. Total time from start to finish was 2 hours!! 2 hours to eat a simple meal to getting my check. That was a waste of time.. shouldnt take that long. Plus tending to other table but mine was uncalled for. Didnt even check up on me I had to ask everytime just to get there attention. You guys need to hire staff. This is awful. Also photos to show Anna tending to other tables while I was literally waiting for her.. i can see why this large place is soo empty. No customers during peak hours.

Love seeing a place with authentic Filipino food that full of people. The standouts were the lechon, that I’ve ordered plenty of times for takeout so it was nice to taste fresh. The pancit is great too, along with the garlic fried rice.

The food served to us today were not hot and didn't seem fresh. Waiting for 20-30mins you'll expect your food to be served hot but that was not the case at all. Very disappointing. There was only 1server and she was accommodating enough. For the price - pricey and not worth it for the quality of food that they'll serve you. We're definitely not coming back here.