Dave G.
Yelp
This place has turned into a pool hall. Pool tables are in the back, behind a difficult to find door. The bathrooms are nasty, never have hand towels, never clean. The food is short order type cruisine, burgers are rarely cooked to order, fries are often dropped twice. After 15 yrs of patronage, sending food back to help them get it right, helping mop floors, befriending employees, even knowing the owners by name - I have to revise my review based on newly developed bad habits and hateful employees. With an inscincere or incapable desire to please patrons, service here is zombie like. The employees are rundown, they are untrained, they cant even respond to a complaint without blaming the customer. They literally are more interested in their friends, than anyone else. Its just gone down hill. Everytime this company opens another location, I think "wow, this company is ambitious!", But they fail to look back. Running a restaurant is difficult, running two is exponentially harder, five? They need help. I wont go to this location ever again. I have been to every location to check them out - this location has been left out to dry. Sorry to all my friends who work here, your ship is sinking. Sad.