Tia J.
Yelp
Super disappointing!
Terrible service.
Cold food.
Burnt potatoes (but still cold).
Upscale prices but lowscale service and food.
We were excited to take our parents out to dinner here for a nice night out.
This place is portrayed as an upscale steak & seafood house. The service and food did NOT live up to "upscale" standards on the night that we dined there.
We made reservations about 2 weeks in advance so we were NOT unexpected guests.
Our server took drink orders from our party of 4 within about 10 minutes. After that we had a hard time getting anything. We stopped him to asked about our drinks after about a 20 minutes wait. He said they were coming and offered to take our food order. Approximately 10 minutes later, 30 minutes total, we received drinks (2 beers, 1 soda, 1 lemonade).
Each course that came was an extremely long wait. A total of 2 hours in this restaurant.
We received 2 soups, brought to the table by a different server, BOTH COLD, and a shrimp appetizer. We noticed other tables, with different servers, had received bread baskets. We flagged our server down to ask for bread and he acted like since we hadn't asked for any he didn't know we would want it. We had to ask him twice more for the bread. We also asked for drink refills each time we asked him for the bread.
We watched another server pour a smoked bourbon drink, table side, at a nearby table. We wanted a order 2 of them, and glasses of wine, but since we couldn't even get soda and lemonade refills we decided to skip ordering anymore drinks.
When our entrees arrived they were brought by yet a different server. We asked this new server for bread and drinks. They both finally arrived from the new server and then our original server strolled by asking if we still needed refills.
We ordered the shrimp scampi, 2 steak dinners and the crab/shrimp cake entree. ALL of the food was barely lukewarm. The crab cakes were cold. The gravy on the lobster mashed potatoes was cold enough to be slightly congealed. The roasted potatoes were absolutely burnt but still served lukewarm.
We skipped dessert all together. There's no way we were going to waste more money in this restaurant on poor quality food.
This place was entirely disappointing and we're embarrassed to have invited our parents here for dinner. Our bill totaled over $300. When we told our original server, who showed up with the bill, how disappointing the meal was he told us we'd need to contact someone else about that.
So with that advised I'm letting my Yelp community know that this was a poor choice of restaurants for us. There are some really good steak and seafood houses throughout Portland and this is NOT one of them.