Stephen R.
Yelp
We come to McCray's Tavern in Lawrenceville about once or twice a month and usually have a great experience, so tonight was really disappointing. We went with our kids to celebrate the kickoff of flag football and our daughter's win at Central Gwinnett High School. The school's only six minutes away, so we love keeping it local -- and we even chose McCray's over other restaurants on the square to support them.
We were seated and ordered drinks and food at 9:26 pm. Our server, Tiffany, was amazing -- super friendly, quick with our drinks, and stayed on top of everything. The issue was the bar. It took 20 minutes to get our beer because the bartender, Chelsea, was busy hanging out with her friends at the corner of the bar instead of working. We actually got our food before the beer came out.
When the beers finally arrived, they were rushed and had way too much foam. I politely asked Tiffany if she could have them repoured, which she did, but we could hear Chelsea complaining loudly about it from across the restaurant. Her friends at the bar were rowdy, making comments, and at one point a male friend of hers made a loud remark about how "perfect" his beer looked -- clearly directed at us.
We asked to speak with the manager, Justin, who was understanding and apologized. We told him we didn't want anything comped -- we just wanted to let him know because it made our family's night uncomfortable. He comped the beers anyway, which was kind of him, but the bartender continued to glare at us and was passive-aggressive as we left, even telling us "have a good night" in a tone that didn't feel genuine.
The food was great, and Tiffany truly went above and beyond despite being caught in the middle. But the bartender's behavior really hurt the experience -- not just for us, but likely for other customers too since drinks were delayed. My daughter also noticed some of the bartender's friends vaping at the bar, and one even had a dog there.
We love McCray's and hope management addresses this. We'd like to keep coming back, but the bar service tonight was unacceptable and took away from what should've been a fun family celebration.