McDonald's

It was good, the employee told me to go to window 1 and then told me I was at wrong window, lol I went to window 1. I added a picture to prove it, she sort of got after me, made me laugh. First window has a hanging sign says pay here, second sign has a number 1 on it. I had paid on the app. so I went to the 1 like I was told on the speaker. They need to fix the signs to coordinate with the proper windows, there is NOT a 1 on that first sign lady!!!

Will never order food here again. Its usually wrong 8 out of 10 times but today took the cake. Waited 20 minutes for fast food. They didn't even give me all the food, they missed a happy meal. Waited another 5 minutes for a happy meal and got home and realized it was the wrong happy meal! Didn't get any sauce or straws. Will never give this location anymore of my money.

If I could rate 0 I would. This was the worst experience I’ve ever had in my entire life. I ordered online, sat in the line for 30 minutes. When I got to the window they said they didn’t have my order even after I gave the code in the order line. Once they said they didn’t have my order I asked if they could just refund me because I’d been sitting there so long and was going to be late back to work. She said she couldn’t refund me because I didn’t know off the top of my head what all was on my order. I was trying to pull it up and was told to pull in the pick up spot. I finally found the order on the app and went inside. Waited in line before deciding it wasn’t worth it and headed back to work. I tried calling 5 times before someone answered to try and get my money refunded. I asked to speak to a manager and told them what happened. It was the girl in the window that told me she couldn’t refund me. She starts yelling at the top of her lungs about she didn’t say she couldn’t give me a refund. There’s absolutely no way she is a manager and if she is she should immediately be fired! I work in customer service and would have never spoke to a customer the way I just was. She said she refuses to give me a refund over the phone and to come back in. When I told her I couldn’t that I had to go back to work that I was late she continued to say that I would need to come back through the drive through. Why couldn’t she have refunded me while I was sitting there why did she say she couldn’t refund me then back track while on the phone?! This whole experience has me questioning coming back. I feel cheated it was a waste of my time, my gas to drive all the way over there and back and essentially my money stolen.

Went thru drive thru 1/17/25. I got the sausage egg mcMuffin meal. On my third bite I bit into a chunk of plastic. I was horrified and did not finish my meal. I'm still hungry and I will not be going back to this location.

I’ve come to this McDonald’s for about 15 years and it is a decent one. The staff are helpful, ordering is easy, quick service. I like that you can use the kiosk to order and even modify or change the options. Overall a good McDonald’s to stop at when you are looking for a quick fill up.

1st time at this McDonald's. Several mix ups on our order, our quarters pounders originally weren't fully cooked. However, the manager was quick to make everything right. And she apologized. Most of the employees were very polite. However, the girl prepping the sandwiches did not check for proper condiments and fully cooked products. Smaller burgers cook fast, but quarter pounders just take more cook time, and our 1st one was very pink in the center. A little more training for the prep person and she'll probably be o k. She didn't seem to pay much attention to the manager at first. But overall, it wasn't too bad. The fries were hot, drinks were good, and so were the sundaes.

Went to the drive thru at 1 am on 7/8/25 as I have to work mandatory OT on nights. 2 people in the store and they IGNORED the customers and didn't even react to any way to get their attention. Your time and money is better spent at Wendy's, never had this issue before

Waited 20 minutes for my order then when received I got the lady to my lefts order so we had to switch so I could get my food not the biggest problem but they ended up screwing up my burger so I went in to get it replaced where I get ignored for 20 minutes so in all waited 40+ minutes to get the correct food I had to do half the work which I didn’t get paid for but at least it was my food. If you want food I would eat anywhere else hell eat grass, beats this service and crew.

Mc Donald's has a place in my food life and it's 99% for the breakfast. The service was fast on my visit at this location compared to others. I just like the #2 with Coffey. I'm just a sucker for a fresh English muffin, fresh cooked egg, melted American cheese that I top with the hash browns. Bread, protein, cheese and potatoes is just a tasty breakfast.

the woman who answered my phone call approximately @ 4:20 am was completely rude , said i was breaking up when i asked if they were selling burritos still because door dash wasn't showing it , she YELLED at me and told me i was wasting her time and so many more rude things . I DO NOT recommend

The worst burger I've ever had! There was so much salt on it I couldn't eat it. When I asked for one with less salt, the "BIG" manager made fun of me. When ordering the food and paying cash the girl at the counter threw the chance at my husband. The bathroom was disgusting! DEFINITELY NO STARS DESERVED HERE!! (They forced me to put a star or it wouldn't post)

We had a door-dash and sat in the line for 20 mins and the manager answers the phone and I asked what is taking for ever and her answer was like we are trying and she stated I was drunk clearly I am not drunk and sure is not how u speak to a customer at all she should not be a manager if that's the way she gonna speak to people. Customers always comes first iv been a GM for McDonald's over 9 plus years never would I have her as a manager in the store if that's the way she gonna speak to her customers. I will be calling the general manager Tommorw and corporate to make sure this is fixed as McDonalds policy is to make sure ur time are down and OEPE is down as I can see she could not handle the rush and get the customers orders and out the window on appropriate time and fashion

Nope. Did not receive mcchickens. Which is a shame because Olivia did a great job! She was attentive and friendly. She was fast. She just didn't check the order--which I asked her if she did. I paid for them and didn't receive them. MCDONALDS STOLE FROM MY FAMILY! I am still hungry because 40 years of McDonald's has made me morbidly obese. There was a little boy asking for ketchup and there was none because three to four people were not working as they were looking at pictures of a baby on a coworkers phone. They were all standing right in front of me like "everyone should understand that we are not working right now because babies are more import than respecting the customers hard earned money." But when I go to Salsa Grille every person working is a young person and they are striving hard to do a good job (and they also forget my salsa). The restaurant was dirty as was the floor of the kitchen. The chances are if you are reading this review trying to decide if you want to eat here then you also have enough money to eat somewhere else...go there. This place is for poor people that's why a mcchicken is only $1.29-it doesn't matter though they will steal your money and you will be hungry. (See above)

Shanoa wasn't very polite. I'm typically super nice the entire time to fast food employees because I also work in the food industry. But you cannot talk to customers like that. Me: after sitting in front of the radio for a minute after not getting the typical "hi what can I get for you," so I said "hello?" I get a "what do you want?" In response... typically good service here, but yikes!

Waited 30+ minutes in the drive thru for $10 worth of food. Fairly small order for such a large wait. Last time I checked, this is supposed to be a fast food restaurant. I do not recommend this restaurant to anyone who values their time. Workers are rude and the food was mediocre at best. The food was not warm after waiting so long for it. Will never be returning.

What an joke of an establishment. Order two McNugget Happy Meals via the app, considering 90% of the time the drive-through wait is at least 20 minutes. Employee came out with our order; kids opened them to find only fries and apple slices, no McNuggets. How do you forget to put McNuggets in a McNuggets Happy Meal? Went back in to get the missing food, was greeted by a rude adult employee who's response was, "Well, I didn't do the order!" You'd figure after a year and a half of primary drive-through orders they'd figure it out by now. This town might be better off if this place just closed down. Only leaving one star because Yelp won't let me leave zero.

Disgusting! I was there with a group of friends and it took 17 minutes for our order to be taken and trust me when I say there was no friendly may I take your order. We were waiting 30 minutes for our food and the manager walked away as I was paying. When our food arrived we had rotten tomatoes and old ice cream. The tables were sticky and covered with grime as was the floors I saw fries and bags and mud.

I waited 30 mins in drive thru with only 2 customers ahead of me... thanks for making me late for work.

ALWAYS either understaffed or "computer issues" EVERY SINGLE TUESDAY!!!! I go there every work morning and spend a lot of $ on beverages alone and 1. Have to wait for staffing to roll in at 0600 and 2. Hope their computers are "up and running" on Tuesdays, it sucks. Every other day is fine except Tuesdays! PISS POOR CUSTOMER SERVICE!!!!!!!!

Some times you get a lesson in how a business has been going strong for so long.. Sometimes you are sent to pick up some sausage Mc Muffins and oatmeal from McDonald's... I started to think on my way there... who would buy Oatmeal from McDonald's. Then arrived and there was 2 drive through lines, both backed up to the street! I thought this was going to take forever, but it was quite fast and the service came with a smile! I didn't eat anything but I was the runner, and I spent under 5 bucks for oatmeal and two sausage Mc Muffins. I also dug that they had the calorie count by the items on the drive though and I also thought wow a Sausage Mc Muffin has 400 calories for only a buck.. Thats a deal..

This a very well run restaurant! I was there at noon, and they were handling a huge volume of drive through orders with ease. I went inside, and they took my order an filled it quickly and with kindness. I was struck by the kindness and humor the workers had for each other as well. An enjoyable experience.

I don't understand why one person can clean tables and seat correctly and the next person dont!!!! It's McD's 101 you learn the first day of working 2 towels one for seats and one for tables but yet no one listen and no one does it and it's always a pig pin in here when sherry isn't on now why is this???

Usually good service & food if you go at the right time of day. Lunch time may be busy but the food is usually freshly cooked. Don't go at night on the weekends because service is slow & food quality is not usually any good. Probably doesn't matter if you're drunk & wasted though.

Place is all hip and trendy but they took out half the seating and installed useless hassock type seats and stools. Plus its the same ol McDonald's you can't polish a turd.

Standard McDonald's. Sometimes the service is fast, other times it is miserably slow. The food is edible. Cleanliness is okay. The perks are that this place is open 24/7, including the dining room, and you get decent deals on food if you get the McDonald's app. And it was remodeled/rebuilt in 2015, so it has the trendy, contemporary style. If none of the above matters to you, simply know this: you will be served the same quality McDonald's food for ridiculously low prices like at other McD's restaurant.

Sniff sniff ... Mmmmmmm. One cannot top the McPleasure experienced at the booming auburn location. Upon entering the traditional wood stained doors, the rich scent of mahogany tinged my nostrils, reminding me of the olden days, perhaps an old wooden ship from the Magellan time period. Upon request, the assistant manager kindly whipped up a fresh batch of fancy sauce to my delight, in which I slurped down with my nuggets. The only formidable complaint is the age limit on the play area as they do not condone rumpus time with the youngsters. However, I was kindly redirected to the exhilarating light tables in which I played for hours on end, hissing at any individual attempting to accompany my sweaty presence. Food was satisfying, however I would approve of the addition of creme fresch.