McDonald's

Went into this location craving a sweet tea after a 7 hr drv from Georgia. I started the day with McDonalds sweet tea but I needed some more. THIS LOCATION WAS OUT IF SWEET TEA!!!! HOW DO YOU RUN OUT OF SWEET TEA??

This place needs to be shut down by the health department! Ordered a Quarter Pounder knowing it’s McDonalds and not a gourmet establishment. What was received was a raw burger barely browned on the outside. This apparently isn’t uncommon for this location and seems to be a recurring thing after reading some reviews. STAY AWAY LIKE YOUR LIFE DEPENDS ON IT!

Arrived late at night after a movie. Did not feel rushed. Manager on duty and cashier were very friendly and nice. Restaurant was clean. No rush to get us out of the restaurant even though it was close to closing. Food was typical for McDonald’s, but it was also hot and fresh. Great job!

Ordered online as to not wait in the drive thru. We waited 30 minutes for our food sitting in the designated parking spot. We went inside to get the food to see it just sitting on the counter. When we went to get the food the manager started cussing at my wife. Telling her the food is for curbside and my wife informed her that we were curbside. So she tells us they couldn’t find us parked up under the big sign that says 2 on it where the receipt on the side of the bag said we would be sitting. Incompetence runs all the way up at this chain. Dont bring ur kids her unless ur ready for them to listen to a foul mouthed manager. Food was cold coffee was cold and sweet tea was warm. I’m completely disappointed in this establishment. If I wanted to be treated this way I’d go to Monroe. I hope management finds this review and fixes the issue.

Wish I could give this place zero stars. Just moved to the area and I have given this place multiple tries. They consistently get my order wrong (just asking for no cheese cause I’m allergic) and the service is slow and rude. Tonight I needed a quick dinner for me and my 2 year old. it was anything but quick. I waited way too long in the spill over line and then had to wait even longer for them to remake my simple burger with ketchup and pickles only. When I received my remade burger it looked like this. The saving grace was the manager who answered my phone call. She was cordial and offered to make it herself and apologized for the new hire cook (who obviously can’t take criticism). I have given this place too many chances in the past month and won’t be going back… this place is trash and I feel sorry for the manager having to babysit these children.

I do eat at this restaurant from time to time and it is a solid McDonald's from that standpoint; however, this review will focus more importantly on the nighttime safety, security, and well-being of this property. I have found that so many reviews (most if not all) have photos of properties during the daytime. That brings up several immediate concerns, at least for me. For example, if ATM machines aren't well lit, customers would be leary and/or perhaps couldn't navigate that area. The same logic could apply to the restaurant business. I mean to say that for some people, (if not most people), we would prefer to venture out to a restaurant that has late hours or is open 24 hours per day: knowing that the location is safe, well lit, and secure during those uncommon hours of the night. I am familiar with late nights from my 10 years working in late night industry, such as, restaurant service, taxi businesses/Uber/Lyft, and because I am a patron of McDonald's I understand the importance of feeling secure in choosing where to eat. This McDonald's located at 912 Loganville Highway 81 in Bethlehem, Georgia is in fact well lit and safe!

I got a spicy snack wrap, and literally all of the sauce was at one end of the wrap, horrible distribution. I also got a Big Mack and it was a sloppy mess. Rude workers, slow service, bad food, shame!

I know reading is hard… but come on the ticket was stuck to the lid of the box… Extra Onion-NO PICKLE… Update: Though I would give them another try… but no they still can’t read…this time NO BACON… and the sweet tea was unsweetened… I highly suggest checking your order before driving off…

I walked in and immediately my ears were blessed with "Where Are You Going" by Dave Matthews Band. 5/5 experience haven't eaten the food yet but just for that 5 stars thank you.

The female drive thru manager got our order wrong and proceeded to argue and fight with us over a missing double cheeseburger and missing drinks we paid for. She then proceeded to call the cops on us after we have been coming to this location for 10+ years. Never again. Beware of what you ask for from manager.

Your typical McDonald's ... Visited as a family for some quick food while driving. Kids had a $5 meal, we each had a chicken "deluxe" sandwich. I didn't realize a location could be nastier than the location downtown Winder, but we found it. The chicken was burnt and taste like rubber. The lettuce old! The nuggets were also old and rubber. We had to sit and wait, you would think it would be fresh at that point ... nope! Stay Away!

The morning shift and night shift employees at the 2nd window are nothing more than very disrespectful this needs to be addressed and new management and employees should be staffed here because as a valued customer they stay very disrespectful I wouldn't recommend eating here as disrespectful as they are!!

Ordered steak & cheese bagel, few steak crumbs & it was cold, wasted $8.00- Bethlehem Ga worst location ever

Always close extremely ealry and the times I actually do get to go here I'm waiting 30 minutes behind a few cars for lukewarm food. Terrible. Go to Winder

If ur gonna go to a McDonald's near winder come here it's the best one the other is awful

Whoever made the fries at 9:59pm today, 03/29/2024, you need a raise, perfectly fried and hot. Whoever made the McCrispy chicken sandwich, you need to be demoted. Burnt overcooked

Pulled into this mcdonalds wanting to order food through drive-thru with my friend, got screamed at by the manager on duty (i didnt get her name but she has an annoying squeaky voice and short hair and black glasses, maybe late 20's or mid 30's) for "driving too fast and almost hitting her, when she was still on the other side of the parking lot, no where close to me and while i was following right behind a black truck. Waited in line for 10 minutes and once i got to the window started screaming at me there aswell and cancelled my order. I walked into the mcdonalds to confront her about it and she called me rude things, whenever i asked her if i could see the cameras because she was lying and i had a WITNESS there taking my side, she kicked me out and threatened to call the police. Nothing bad about other workers, only that manager with a squeaky voice and basically no hair, she should not be in any position of running the McDonalds with her type of behavior; especially refusing to show me the cameras because she knew she was in the wrong.

who runs out of the shamrock shake the day before saint pattys day they had a month to restock on it

Generally speaking, I don't waste time writing fast food reviews. What's the point? Employee turnover is high and chains are only as good as their crews. Some crews/management are great, others are not. This ebb and flow can go on not just from store to store, but from shift to shift. ~~~ THE PRELUDE Fast food chains have evolved into the exact opposite of their original intent. White Castle was the first model of mass production over multiple stores (1921). Their goal: To make a QUALITY experience the exact same for every customer over multiple locations. 34 years later in 1955, McDonald's took that concept and made massive success out of it for several decades up until the 80's. Anyone like me who grew up in the 70's practically lost their mind when their parents said: "Let's go to McDonald's." In every household I knew, those words lead to thunderous cheers!!! Next to a trip to Disney, your local McDonald's just may have been the happiest place on earth! But this was a different era, when fries were cooked in lard and were the best tasting thing on the planet (to a 5 year old kid). I even think service was better back then because I truly don't remember people getting orders wrong or the food being inconsistent. Then again, I was young. FAST FORWARD to 2020. McDonald's has tried to recapture its glory days by introducing the made-to-order, alway fresh, never frozen Quarter Pounders. This was designed to juicify the QP and make it something special once again, and for the locations that follow this new system, it works if followed. ~~~ THE EXPERIENCE My first time trying the revamped QP in April of 2018 had me in love with it all over again... but crews like the one at THIS McDonald's ruined it with bad habits. I've had a number of meals from this location and I've all but given up hope that I will ever have a proper meal. My most recent visit awarded me with three dry & lukewarm Quarter Pounders which are SUPPOSEDLY made to order. To top that off, the buns were a tad hard. The fries often seem overcooked here (more brown than golden) and the Shamrock Shake was barely frozen. It was more liquid than solid and tasted nothing like the one I remember from my childhood in Chicago. But that's not the worst of it. We had multiple issues not only this visit, but other visits to which I have tried to be patient and understanding: 1) We waited an unusually long time for our first order, which contained the lukewarm QP's. 2) The young lady mopping the floors behind the counters stopped to bag my fries. Nice gesture because she knew we waited a long time for our first order, but she didn't wash her hand or use gloves going from a mop handle to the fries. 3) I watched as one teenager handled the fries only using one glove, a glove that he put on only AFTER he noticed I was watching. 4) I was there long enough to see them run out of French fries multiple times. The last time the fries ran out, one employee lifted the holding racks where they keep the cooked french fries in containers and swept out old fries from underneath. This gave him just enough to make a single drive-thru order. Really? No telling how old some of those trapped fries were. 5) OFTEN the crew gathers behind the counter talking about whatever teenagers talk about. Not that talking is a problem, but when tables/floors/restrooms could use cleaning and orders are talking a long time to get, one might question why they have so much time to conversate. The evening crews are large, sometimes at least 9+ people are visible... but service is still slow as 5 or 6 of them gather to talk. It's a shame too, because they all seem like great teachable kids, just not properly managed. I've got other examples from other visits, but I'll stop here. ~~~ THE VERDICT People mess everything up! It's the same old story at most every fast food chain with the exception of Chick-Fil-A. You just never know if your food is going to be like it should be or some other version that shows a massive lack of customer care. Why can't I just get what I paid for? A hot, fresh meal that tastes like it's supposed to taste. Is that really too much to ask for? NOTE TO CORPORATE: Bring back the 1970's McDonaldland cookies with McDonald characters faces on them, and BEEF LARD for the french fries!!! That might make some of us who remember when McDonald's was good happy campers! 2020 / 5

Best cup of coffee ever, perfect temperature, and served with the most friendly staff. Made my day!

May be the worst McDonalds location in the country. Every time we have tried to order food from them, the drive thru wait tome is literally 30 minutes or longer. Staff has no sense of urgency or professionalism Does not matter what time of day it is. We have experienced this morning, afternoon and late night. The absolute WORST restaurant we've ever experienced. It's clear the franchise owner is as worthless as his/her managers.

How does a fry box work?? I don't think they train well......although any person with common sense should know how a fry container opens- not just stuff some fries in a flat box. I don't have much confidence in our future at this point :-) Pay for a large, get a small.......great economics for the business but the customer not so much.

Worst McDonald's in the state. Zero management. Have had multiple issues here. Spent 35 minutes in their drive through today at 4 pm. I timed it. Then they got the order wrong to cap that off. Pulled up and called to speak to a manager and they kept picking up and hanging up. Pack of jackoffs.

They put cheese on everything even if it's not a listed ingredient. Sausage and egg biscuit? Doesn't say cheese; in fact you have to request it at most places. Here they put it on by default. Gross amaerican cheese on every frickin item.

This old white lady on night shift is extremely rude and refused to give me my doordash and wouldn't give me her name so I can call her out then refused to let me talk to a manager then finally after screaming and being ignorant she let me talk to the manager and I finally was able to get my doordash..all because I cut in line (mind you the line was wrapped around the building and i have been told that this is okay to do if the line is like that by the MANAGER). Extremely disappointed in that lady. She even told the manager that she would quit if she gave me the doordash. And to top it off the lady isn't even a manager..ridiculous

Was asked to repeat my order 4 times (which makes 5 times total) and was STILL handed the wrong food. McDonald's, you've become trash.

Pardon my French , but I don't know what the hell these people are thinking , I order 2 cheese burgers and I say an m&m milkshake instead of McFlurry so they give me a regular vanilla milkshake instead .. gee thanks McDonald's and they charged me 3 dollars for it , I insisted that it's not what I ordered and the stupid bitch at the counter proceeded to tell me it is what I ordered ; I don't know what retards you have working here but it's a piece of shit staff at a piece of shit store with a piece of shit management, not to mention I only got 1 cheeseburger out of all of this at the end of the day , wow .. what a piece of work

This restaurant deserves zero stars. They don't greet you when you enter inside the restaurant nor do they greet you in drive thru. They just ask what you want, make you wait in a long line, just to give you incorrect food at the end of the day. None of the staff wants to be there half the time and they need to start making sure they read off the order to you CORRECTLY before handing it through your window. Ridiculous.

Worst. Service. Ever. Ordered 2 happy meals, a 2 cheeseburger meal with only ketchup and lettuce, and 20 spicy chicken nuggets through DoorDash. Received the order to find that BOTH of the happy meals were missing. Called the Dasher and she confirmed that she asked THREE times if everything on the order was in the bag, she was told yes THREE times. Talked to the manager of the store, drove up there and got the happy meals. Drove back. Then found out that they screwed up the 2 cheese burger meal and forgot the sauces for the 20 nuggets. DO NOT GO TO THIS MCDONALD'S!!! We have yet to get a completely correct order from this place.

Usually, reviews for this place are all wack. However, mine is outstanding, I think. The girls and I took a one a.m. trip to this exact location and went through the drive thru. The guy working at the time, I didn't get his name, he had dark hair, and a stubbly beard, he seemed to have been the only worker on duty, besides another that was only doing maintenance. Well anyway, it took awhile to receive our food, only because, as mentioned a moment ago, he appeared to be alone. However, he was one of the most hard working McDonald's employees I have ever seen, and he was super sweet, which made it such a pleasure to have my service there. Keep up the good work mysterious midnight employee, you're succeeding.

I would leave less than one star if I could. Every time I come to this location I have a bad experience and this is what has brought me to leave a review. Well tonight the incompetence of the employees has really blown me away. I called the store to make sure their ice cream machine is working the confused girl on the phone says umm yeah like I'm some sort of peasant. Okay rude, anyway I really want a milkshake so I drive there less than 5 minutes after I made the phone call and OH GUESS WHAT! Their ice cream machine magically quit working in 5 minutes.. how did this happen?! Did they shut it off before I came just to ruin my night? Did they lie because they're all spawns of satan? Who cares. I went to chick fila instead because the ice cream of the LORT would never deceive me. I hope their ice cream machine spontaneously combust.

Drive through took 15 minutes to get wrong food. Ordered small drinks and was charged for large. When food finally came out it was missing several items. Don't go there

My 5 year old daughter is on DAY 6 of having diarrhea and vomiting that started the very next morning after eating a cheeseburger from this location. I had nuggets and didn't get ill at all but my poor baby wtf...NEVER again would we come here. After reading all the reviews I totally believe that this place is the source of her food poisoning and I'd hate to think that they purposely tainted her meat because I requested "fresh" nuggets and fries-which btw still was not very hot at all.

Drove up at 3am and they were unable to make any food at all. Literally they said they could make no food. Must be nice to get paid for 6 hours of no work.

There was a rude employee there. She was acting very childish and acting like she didn't know what the hell she was doing. Highly do NOT recommend coming to this mcdonald's unless y'all want to deal with someone with a childish ass attitude for no reason. unacceptable.

You would expect to wait 30 minutes for a hamburger in a nice restaurant, but NOT a McDonald's drive thru! This is not the first time this has happened. On multiple occasions with no one inside and maybe 5 cars in the drive thru it takes over 30 mins to even pay! DO NOT come to this location, unless you enjoy sitting online for mediocre food.

This location is routinely terrible. Fries are always cold with no salt. They often get your order wrong or completely forget any item. It's been bad for years and I recommend getting food from the nearby gas station before stopping here. I don't expect much from McDonalds but this location is a joke. I'd give this place zero stars if I could.

The absolute worse! Crappy customer service and don't even get me started on the wait in drive thru! What happened to McDonald's motto of "fast food"? They need to really get their crap together. No lie.

Used the drive-thru for the first time in at least a year. The cars were backed up (4-5 in each lane), and when I got up to the order area, the employee spoke so fast, I couldn't understand her, and I have perfect hearing. When I ordered a chocolate sundae, she asked do you want it plain? I had her repeat it twice -- I said I'd like some chocolate syrup, but no nuts. She abruptly said "we don't have nuts". On the chicken nuggets her response was "sauce?" -- I didn't understand that either. Finally I said no sauce. Got to window one to pay and I had just over the exact amount. The person at the window didn't acknowledge me, just put her hand out while speaking with someone beside her. I plunked the money in her hand and drove off. No wonder the line was so long -- she was too busy talking to take money. The food was ready when I got to the window. The sundae was for me -- the nuggets for my dog. I won't be back to this location for awhile.

Home of the screwed up order. I have never been to this location and got what I ordered. Check your order before you leave.

This location is beyond slow. I ordered one meal inside and it took 25 minutes to get my order. I could understand if they were slammed but that wasn't the case. The fry cook and 2 others had more fun talking and laughing instead of working, even with customers watching. The picture is what I watched while waiting. I don't frequent McDonald's often, but next time I'll find another location.

I would never go to this Mcdonallds. It needs to be ran out of buisness, I went to the Mcdonallds around 2:39am, and didn't leave until 4:02am!!!! They were doing cash only and they took my $20, gave me my good and no change, so I waited till the general manager to come out & he claimed he reviewed the cameras and that she gave me my change. I NEVER GOT MY CHANGE... They would give me my food after the wait fresh. Absolutely trash. Never go to this place! I would give it less stars if possible. Stay away! Ugh

Always crowded which is a good thing. But I think it causes the crew to get mixed up with food. Numerous times I was missing things from my order.

If zero stars were a choice, they'd get it! Horrible service, every time I go it takes 20-40 mins to go through THE DRIVE THROUGH! Fingernails in ice cream. Do not go to this location!

Terrible. Go here to get your order wrong and wait forever. I'll drive further to go to another McDonald's

These are the worse, most inattentive, unprofessional employees who could care less about their job or getting an order right. I hate this location

The Winder McDonalds needs to be shut down! Terrible service and horrible health inspection scores! We need to change ownership or leadership and get a good McDonalds in our town.

So I went through the drive thru and ordered two cheeseburgers with ketchup & mayo only upon getting home I opened the bag to discover there were 3 cheeseburgers two of which had only diced onions which I'm allergic to and one had ketchup and diced onions I tried to call the store and speak with a manager to fix the issue maybe possibly get another meal since they messed up the order but the old woman that answered just hung up on me and ignored my calls there after since I know there is caller ID seeing as I used to work at McDonald's ‍

bethlehem mcdonalds use to be great! it has gone down hill alot in the past few months. where should I start? let's see, the last time I used the restroom there it was so nasty!! I probably would have been better off using a gas station... I didn't hold that against them I under places get busy. I don't know where y'all find your managers (rude and lazy) from but you should consider looking else where for them.

Horrible, slowest McDonald's I've ever been to. I've been sitting here for 20 minutes waiting for my order. When I finally got it, it was wrong..it was a mobile order, seriously? It seems to be a common problem here. Fire management, restart with someone with common sense!

This location apparently does not honor advertised specials. I've been several times and have been rudely told that whatever the computer says the price is, that's what the price is. Currently, do not expect to get the 2/$5 McRib that is offered at other McDonald's. I have even been told that even though one price is displayed on the menu, the computer says it's a different (higher) price. I went to the manager with that one and was told there was NO WAY it could be corrected. Basically, this location along with the Winder one (same owner) is stealing from the public. Most people do not realize they did not receive their items at the advertised price. I think this last time was my last trip. I'll just go to the superior Chick-fil-A or Wendy's that are nearby and leave much happier.

I've never had a bad experience here BUT that changed today. They got my drink and order wrong for my kid, the quarter pounder looked just like a regular burger, no ketchup. My Big Mac and fries are cold. The employee at the window acted like she was annoyed.If you get it right the first time I wouldn't be complaining about the food and service which was AWFUL! I'll just stick with the McDonald's in Winder, better service and the food is hot.

I'm done with this location. A few months back I went to this location and my burger was raw in the middle. Management didn't seem to care. Last week I got home to find that my daughters 6 piece nugget only had 4 in the box. Today we stopped once again and they left out my husbands sandwich despite me asking that they please check the bags because of our last visit. My 7 year old said today "I feel like they only care about the money. Let's go to chic fil a for now on". I have to agree her completely.

My wife and I just had lunch at the McDonalds In Bethlehem next to the publix. The food was ok typical fast foot but the service was horrible. The girl that took our order who's name was Christa was by far the worse cashier I have ever encountered. She had a nasty look on her face the entire time we were ordering not very friendly. In fact the entire staff just looked miserable. Probably will not be back there anymore

I do not like this place at all! At first they didn't get my family's order right, then the food was okay until later when I got sick to my stomach! They had used way to much oil on my fish sandwich! Yuck!

This is the worst McDonalds I have ever been to. Really long wait time for food and when you get it the fries are cold. They always forget to put the sauces you order in with the nuggets. If I was the manager of this one I would expect to be fired for not training my staff appropriately. I would not ever recommend this place to anyone. Go to any other fast food place you will be happier.

If I could give this location zero stars , I absolutely would ! I know it's a on going joke about the ice cream machine being down but that doesn't seem to be a joke for this location , no matter the time of day ! Besides that the employees are EXTREMELY rude !!!