McDonald's

Decided to dine in. Waited almost 15 minutes for our 3 sandwiches and 3 hashbrowns. There was only one other person inside and they already had their food. When the food finally came the steak, egg, and cheese mcmuffin didn't have any onions on it. Most tables in the dining area were dirty.

The food wasn’t made right, a lot of customers in line complaining about food being wrong. While sitting down eating all you can hear is someone yelling and it’s a kid playing on his computer being very loud and disruptive, a few people had to ask him to be quiet. The employees know he is being loud and disruptive and they don’t say anything to him. My opinion this McDonalds has went down hill with employees and food service as well.

My wife drove to pick up supper at the drive through. Even though the line wasn’t very long, she waited 49 minutes for our food to be ready. Exactly 49 minutes. The employees inside said that only 2 people were working that night. There is no situation where this is acceptable. This McDonalds has delivered the worst experience we have ever had at any fast food restaurant. Do better McDonalds management.

We ordered our food and they were so rude. Not to mention we ordered 1 large dr pepper and a medium dr pepper and we received both mediums. We then asked the worker to change it very nicely to add and he closed the window like he was going to then he just handed us the same drink back. Also the fries were kinda cold. I get stuff happens but after asking it is not okay. This is ridiculous.

Was there September 27th 2025, so tonight around 930 pm placed an online order not only did it take forever to get the food, they stuffed it all into 1 bag fries everywhere and spilling all over, get home with my food and not only did they forget requested condiments (it happens I get it) but the burgers, which were no special requests, weren’t made right like no sauce on them at all!! I come here a lot and this is probably by far the worst experience and when I tried calling the restaurant 3 times they just let the phone ring it’s safe to say I will be making a trip to speak to the store manager about this experience

Yesterday afternoon I waited 10 minutes for a simple chicken sandwich. There was nobody waiting on the lobby and maybe 2 cars in the driveway. There were a whole lot of employees meandering around, eating Halloween candy, talking to their friends, NOT getting orders out. Then I texted the complaint number on the door & haven't heard back. Obviously the owners couldn't care less either.

I am incredibly disappointed with my recent visit to McDonald's. Instead of receiving the regular soda cup, I was handed a McCafe cup for my soda. This seemingly small mistake meant I missed out on the Monopoly stickers that are usually on the soda cups. During this time at least due to McDonald's monopoly. It feels like a deliberate move to keep the stickers for themselves, which is just unfair and dishonest. McDonald's should be transparent and ensure customers get what they pay for, especially during promotions. This kind of sneaky behavior damages trust and makes me question their integrity. I will think twice before returning.

Waited 30 minutes in my car for curb side ! gave up and went in waited another 15 minutes for mcchickens was given food and went home. Realized they didn’t give us the mcchickens drove back and stood in the lobby with others and door dashers and WE ALL WERE BEING IGNORED!!!! (Was told by the dasher they will ignore you and walk around you!! Only lady told me they waited a HOUR FOR A DOOR DASH ORDER!!!) I waited 15 more min to get someone’s attention then when I do get someone’s attention it’s a worker who clocked out and was working OFF THE CLOCK!!!!!! Bad service bad food (we found hair in the food) I hate that this is the closest one to us!!!!!! This restaurant should be shut down until they get a grip on how the place is supposed to run

Waited in the drive thru line for over 45 minutes once we ordered our food and hadn't even made it to the first window. Tried to call them and their phone is off the hook. Got out of line and went inside to speak to a manager. She absolutely did not care at all!!! Just told me they were busy! Asked what I ordered and then came back and told me they no longer had my order on their screen. Gentleman next to me said he waited an hour the day before. I just left!!! Will never return to this location!

Went through the drive thru to grab a quick breakfast before heading out of town. I've been waiting for more than 30 minutes for 4 regular menu items ... the concept of "fast food" is lost at this location. Save yourself time and go sit down and have breakfast somewhere other than here.

horrible honestly been sitting here foreverrrr also came one time and asked for some extra sauce because they gave me none and i had been sitting for so long waiting and the girl got a whole attitude and started throwing a fit like a child.

I was literally just there - ordered at 9:23PM and didn't receive my order until 9:50PM. No big deal expect I get home and am ready to eat my burger just to find out that it's RAW. I just don't understand and it's not even like I had a complicated order (#2a meal with Dr Pepper and fries and some ketchup packets for the fries - which I didn't get either). Extremely disappointing.

They missed all my food pretty much . Gave me random stuff and when I complained the lady working said she didn't care. Most of the food was cold and my chicken was wet. They even messed up our drinks, didn't know that was possible. Also chargers us extra. I hope everybody working dies

Employees have a bad attitude, slow drive-through line. One of the worst McDonald's I ever been to. I do not recommend going to this place especially if you're trying to get in and out through the drive-through. They mess up my order, especially when I told them I only want a one item. When I told him I wanted a refund for my order the manager came out and had a really bad attitude complaining why the drive-through was so long , all I asked was for a refund. I did not do anything that she made her have an attitude with me.

The people that work here are great people. I'm greeted every morning with a smile (even by Brittany). My order is correct every morning when I come through. I enjoy coming here and getting my breakfast everyday.

This review is for the transit road location in clarence ny . Surprised by the price of a quarter pounder value meal on the moving menu boards! Easier to just go to the dollar menu board to figure out what to order. Mcdonald's knows this. Don't get me started!

Horrible service and nasty food. Rude co workers and a child for a manager Nuggets were stale and had black shit in the middle of them. Forgot my French fries.

Waited for 15 minutes at the speaker for someone to take my order absolutely the worst Mcdonald's experience I have ever had. I would have left if I wasn't blocked in avoid this location at all cost!

Fricking horrible. Three visits in a row. First visit. Whole order screwed up total cost $35! Next visit zero fries with any value meal and no chicken nuggets in one of the happy meals and the other had no fries or apple slices. Total cost $42 Third visit. Breakfast. I sit there for 25 min in the I'm special parking spot and finally get my food. 2 medium $4 iced coffees cause they are not smart enough to know how to used the coffee machine. The workers words. It just don't like us today! Well screw that. You all SUCK. GEEZ. BREAKFAST COLD AND MELTED COFFEE. $25. So. 3 trips over $100 spent and 3 reviews left different places. I'd LOVE Meet up with the owners and the managers and explain to them that employees shouldn't put their hands on customers and that what the customer pays for is what they are legally entitled to receive! Seriously WORST PLACE EVER TO BE IN BARTLESVILLE. NEXT TIME I NEED CHEAP SUPPOSEDLY QUICK FOOD ILL GO TO LONG JOHNS, at least their I know I'm most likely gonna get sick

One star is very generous!!! The service is slow, the food is cold, the restaurant is very dirty and the employees are rude!

Rude customers service. Would not visit this location again. Let's face it, McDonald's is trash food anyways. I was in a hurry.

This is one to avoid. I hate to be so negative but the person hiring here did a poor job. the employees were unresponsive when I walked in and stood at the register for 10 minutes. 20 minutes after I ordered they still had not given me any food. I asked for a refund and the manager was very rude. I will never go to this location again. Avoid at all costs!!!

One star is too many. Ordered wuarter pounder with cheese at 12:11 and got the food at 12:24. Lettuce was wilted, big surprise. Stay away.

Yuck the restaurant was very filthy and when I got my drink I looked away and when I looked back a black thing fell into my drink I wish I could give it 0 stars but yelp won't let me

These ppl I swear need to check orders they always seem to short us on door dash and my wife got us food and no sweet and sour minus a chicken sandwich never getting my business again

At this point these people are intentionally messing up my order. Six times in a row now, this is the last time I'll go to this dump, they have forgotten something or put the wrong items in there. Let's be honest, this is a high school kid job and these adults cannot manage to do it. Management doesn't seem to care when you tell them in person. The worse run establishment I have ever seen... worst!!!!!!!!

I just ordered at this McDonald's service was quick, the food was hot and I appreciate the customer service I was given. I told them about my onion allergy and the person at the second window made sure I checked my burger so that wouldn't have a reaction in case there was onions. I appreciated that she double checked most restaurants don't take that precaution or my allergy seriously which makes me have to wait and get a new item because I can't eat the contaminated one. This saved me time, and disappointment I was extremely happy. I didn't get her name. But thank you so much for being so detailed and paying attention! Also to all the other customers complaining. Chill there's a pandemic if your worried so much about napkins DONT GO OUT. Stop taking it out in businesses because you just FINALLY decided to care about germs. Rate them on their service, and product not you being a crybaby about everything. Get it together.com your an adult and these people are trying to make a living in peace.

Waited 20 minutes after I paid to find out the coffee machine was "broke", I was pulled after I payed. I got my hash browns but never got my coke or coffee. I had to leave because I didn't expect it to take so long. This location used to be good, I don't know what happened but I won't be back to this one.

Really McDonald's. No napkins. I know we are all feeling the pinch of the Coronavirus but how about a couple napkins with my order.

Ordered big breakfast with hotcakes in drive through, when I got home there was no hasbrowns or syrup. It not rocket science to fill a fast food order.

I love the meal i had (10 piece chicken nuggets). The only thing that made me give it 4 was the soggy fries that would pop up every once in awhile

Takes to long to serve, when they are not even that busy, I almost felt ignored, I don't think I'll be coming back here, thankfully there is plenty of McDonald's to go to

My McD's double-cheeseburgers smelled like they had spoiled, like putrid cheese. The two tasted the same, okay, they just had a bad odor. The cup of water had the same dirty smell. The whole experience reminded me of the SpongeBob cartoon where the hamburgers were made of extruded chum. Unfortunately that will most likely be my last visit to any McD's. Unless I forget that stinch and require an additional lesson.Though I should add that I didn't get sick, and I did force them down.

i got food for my girls and there was a horse in the back getting chopped up for food but 10/10 get the nugget

Terrible service- slow then burgers were cold . Flies everywhere- dead and alive. Limp off color fries.

Gave order at drive-thru pulled up to pay and they lady messed up the order. 5mins later in drive-thru by the way it was fixed. Got a sausage biscuit, breakfast burrito and a large diet dr. pepper. The Sausage biscuit was cold, biscuit was over cooked. The breakfast burrito had no sausage and very little filling was mostly tortilla. They also raised most of the price and i am guessing its because of the new menu roll out.

I go to McDonalds for some nuggets right? All my childhood I've always enjoyed the amazing sauce they provide in every single one of my kid meals, but now that I'm an adult in expected to eat 10 nuggets with NO SAUCE? come on I even ordered it with it dude

Service was terrible bought a strawberry banana smoothie and waited about eight minutes, just for smoothie. Server didn't even say Hello or thank you!