Jonathan C.
Google
McDonalds quality and hygiene standards are consistently high and well known, but I visited this kosher branch specifically to get in on the current BTS craze.
The machine took my order, asked me which 2 sauces I wanted (I chose the 2 BTS options - one hot and one sweet), and the machine took my payment.
So far so good.
When the order was ready the (human) assistant informed me that he had given me ketchup and regular sweet and sour sauce, because they had run out of the two BTS sauces.
In fact - he said - they've run out all over Israel.
I think the machine should have been able to warn me of that before taking my order and accepting my payment.
Especially if this is nationwide.
Disappointed.