McDonald's

I took my 8 year old son to go buy the “Grinch Meal” he was so excited! When placing the order at the drive through I repeated my order 3x I wanted the 10 piece nugget grinch meal and then I also got a spicy chicken sandwich meal. Pull to the first window which was the man who took my order. He told me $20 , handed him a $20 he flagged me to goto the next window but I wanted my receipt because I thought it was odd to have exactly $20 bill and to be honest I figured he messed up my order since he kept asking. So when I asked for my receipt he then hands me $1 I’m sure he does this often and can you imagine how much money he would have at the end of his shift if no one bothered asking for a receipt?! Pull up to the next window get my food and I’m like where is all the special grinch stuff? They said I didn’t order that and I told them I did but the man didn’t understand me so they said that it would be $6 more dollars for the grinch meal. I basically paid $6 for a pair of socks and a grinch salt packet. No special box or fries as advertised. My son was so bummed so now you pissed me off so here’s my bad review!!!

Sat at your drive through screen for 5 minutes at 6:35 this morning. No one took my order. Pulled up to both windows and not one person could be seen. This isn’t the first time either. You are open so why are you not taking orders at the speaker?! Couldn’t get my breakfast before work.

I have to confess... McDonald's and Starbucks are my most reliable go to places when I need to use the restroom on my roadtrips. I don't believe in taking without giving. Today, I got a medium strawberry milkshake and medium fries as a snack. I dint remember the last time I got a shake at McDonald's. The shorter young Asian lady behind the counter was so nice. She asked if I wanted whipped cream in my shake. She had my order filled at top speed!! She was fast! And nice too. The milkshake and fries are delicious! Thank you!!

Bought an item for 2 dollars with 12 cents of tax. They did not have the item. One of the employees said "one second" and ran back and started bagging and doing 10 other things before finally getting his coworker to come up and refund me. Instead of giving me the full amount back they just gave me 2 dollars. 12 cents were stolen from me. I had also asked for a water cup before this had even happened and they only gave it to me after I received my "refund". On top of all this they got an item on my order completely wrong. I ordered a mccrispy and they gave me a wrap with a mccrispy sticker. Keep in mind there were only 2 people in the resturaunt yet the employees were running around like it was rush hour. Never coming back.

There was a woman in her 70s cleaning who was so nice and friendly and polite. She put a smile on my face for the day 😁

When I first walked in I was welcomed by employees. My first impression of the place was really good. The table were well clean, and there was employees walking around making sure the restaurant was clean. The decoration of the place is and pleasant. Food gets to you in less than 5 minutes. I had a small coffee with a hashbrown for only 3.69!!! Since there was an offer of 99€ for an iced coffee.

The best McDonald’s in the area the service is wonderful & the fries are always cooked to perfection - nice & crispy 😊

I tried to order breakfast for the family via delivery through the app. They said it was being prepared, took my money 3 times and when I called they said it was doordashs fault. Called McDonalds after talking to DoorDash multiple times and now I’m out money

I ordered a deluxe crispy McChicken. When I got home I discovered to my sheer horror that they had given me some nasty fucking cheeseburger. Not even close to what I ordered. The person taking the orders was clearly a moron cuz I spoke very plainly. Not sure if he made the mistake or the idiots making the food. Regardless fuck them. I will never go back there. Give me a refund you assholes.

Ordered a mobile order. When pulling through the drive thru the staff was rude. When I said I had a mobile order their response was what is it. I have never encountered such a rude staff.

Went thru the Drive thru at McDonald's in Chester, Md .. Eastern Shore, exit off Rt 50. I asked for a fish combo ... and was taken back when I told the price. Extra charge for Buffalo sauce, and extra charge for the pickles... asked the person on the register is there was a deduction for the tartar sauce I did not want ??? The manager was right there and took the $.15 off. Got the receipt, and noticed that everything was rung separately, asked again and they said that's how they do it. I thought the combo was one price!!! Got my bag, checked for my Buffalo sauce & pickles No sauce... and they put the tartar sauce in a small container. No pickles either !!!!! .... Asked for the sauce, gave back the tartar sauce and asked for my container of pickles... 30 cents for 5 tiny pieces!! Open my fish sandwich.. a sliver of cheese... Geassh !!!!! .... After all that I really didn't want to eat it!!! Wished I took a picture of the small piece of fish and what they call a slice of cheese ... Just thoughts on the subject.... At least the customer service was okay ..

Great food, super fast service and the workers were very polite. All negative reviews are from years ago the place seems to have seriously improved!

Rudest staff ever! Stopped at 7:30pm. With the Manager, I counted FIVE staff behind the counter that I could see. Two cars in drive through. Waited as the ONlY two in the restaurant for five minutes....no one greeted us nor said just a minute, just blatantly ignored us after making eye contact. Epic rude customer service. On a scale of 1-10, they are a minus 10.....will NEVER stop here again!

Lukewarm double cheeseburger, guy at pickup window with mask under his nose, shake melting....

Has been the worst McDonald's on our tiny island since ever. You're coming home drunk from the jetty and you convince your driver to stop by for some late night food since the grocery stores here have now also taken away any opportunities for late night snacks by closing even earlier than before. you're the LITERAL ONLY PERSON IN LINE (at the establishment in general) and they STILL manage to f*ck up your order. Honey mustard totally sounds like bbq sauce I guess.

amazzing delicus newly renovated clean in restraunt highly recrebd il be going more often

It was 3pm on a Wed, had 3 Mcdoubles & fish filet. Not real busy, but employees seemed rushed & not friendly. Worst burgers, very overcooked, almost black dried out, stale bun. As if these burgers sit around already made for hours, then nuked quickly, awful. Same with the fish, tasted old & stale. Please have employees not serve food that has been sitting around for hours, toss it out!!

I always order something other than a burger from McDonald's. The rep who takes orders over the intercom at this location told me no, they don't have any grilled chicken at all, just crispy. So I tried the buttermilk crispy chicken sandwich. I should have asked for no sauce or mayo, because it was dripping with so much gunk that you could not hold it properly. Next time, I will remember not to stop at this particular location of the franchise. There is a reason other chicken places are so popular.

For two years the app questions my legit email--sent msgs to corporate, phone call w/ lady who said would get to techies--nope, even used consumer site to get name of Exec--Mason Smoot--who DID read my issues, never replied, At the two local levels, just get surprise from employees--clearly they have no way to provide contacts, feed back--I'm done w/ them--, They've lost hundreds of $ business from us, family.

This is quite possibly the worst McD in the nation. The ones in the NJ turnpike are superior to this one. Again, they messed up the order. Only this time they didn't even put the entrees on the bags... just the fries and ketchup... this is not a one time occurrence, but every time i have come here bc the kids want it and it's the closest one. if one could give a 0 stars this would still be too high a rating. Never again ill just go to BK.

Great food me and my brother love it! But I have heard that their food is frozen and it gives you diarrhea. And most of the time they will mess up your order so that's why I give it 3 stars

2:30PM on a a Wednesday 6/30. Line long and moving slow well after the lunch hour rush. Guess we still haven't figured out this drive-thru fast food concept yet huh McDonalds....

Poor Customer Service from staff & management in the morning, not the tall guy that runs the back drive thru window. And the food quality always cold & nothing properly filled.

This place before use to be a good stop to get some food But lately it's always filthy. Food on the floor and a dirty drink and condiment bar. I will Probably make this my last stop ever here.

Countless times we have showed up here at 8 o'clock AM (an hour after the inside opens) and the doors are still locked.

Cashier very rude and won't modify any orders... I ended not ordering from that location

We waited at the drive they for at least 10 minutes before our order was taken. We waited another 10 minutes before we finished paying at the pay window also. There was no condiments. We asked for ketchup and straws and barbecue sauce even though we ordered barbecue sauce to begin. When we were checking the bag for sauce, the drive thru clerk so rudely told us to move along because there were others customers. We moved then realized we had no napkins. The food was fine. Nuggets were delicious. Fries were fresh. This is supposed to be fast food but it was not fast. It was an average McDonald's meal with very poor service.

I mean it's a McDonalds. Food gets messed up every time, but it's cheap and easy and quick. There are some rude employees, and some very nice ones.

Awful. Waited 15 mins in drive thru lane to be given wrong sandwich. Walked up to payment window and no on there. Walked up to food window and was given a 2nd sandwich that was old and not edible. Bread hard as can be. Awful awful.

It is supposed to be open until 1am. Stopped by around midnight and nobody took my order at the drive through. I ended up leaving. Was everyone asleep? Is there even a manager at this location?

Never is open during the full posted hours. Be prepared for dirty looks for going up to the doors during the posted hours if they decided to close early

They wouldn't give us food after hours when they road a bike through the drive through!!!! Hey

Took them 45 minuets to make 2 McDoubles. Wow. My friends ordered 4 each and got them almost immediately. When i asked to see how far along my order was they "went to check" and came back with zero answers.