McDonald's
Fast food restaurant · O'Hare International Airport District ·

McDonald's

Fast food restaurant · O'Hare International Airport District ·

Classic fast-food chain serving burgers and fries

slow service
poor quality food
dirty tables
staff hygiene issues
bad attitude
app deals unavailable
food safety concerns
high-tech airport location
McDonald's by null
McDonald's by null
McDonald's by null
McDonald's by null
McDonald's by null
McDonald's by null
McDonald's by null
McDonald's by null
McDonald's by null
McDonald's by null
McDonald's by null
McDonald's by null
McDonald's by null
McDonald's by null
McDonald's by null
McDonald's by null
McDonald's by null
McDonald's by null
McDonald's by null
McDonald's by null

Information

ORD Terminal 5, Concourse M, Chicago, IL 60666 Get directions

$

Restroom
Popular for lunch
Popular for dinner
Good for groups
Good for solo dining

Information

Static Map

ORD Terminal 5, Concourse M, Chicago, IL 60666 Get directions

+1 773 894 3432
mcdonalds.com
@mcdonalds
𝕏
@McDonalds

$

Features

•Restroom
•Popular for lunch
•Popular for dinner
•Good for groups
•Good for solo dining
•Coffee
•Credit card accepted
•Debit card accepted

Last updated

Jan 17, 2026

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@eater
391,688 Postcards · 10,991 Cities

Chicago restaurant and bar openings for Spring 2019 | Eater Chicago

"A remodeled high-tech airport location on the international arrivals level featuring self-serve kiosks for contactless ordering alongside staffed cash registers and mobile-app payment options, aimed at speeding service for weary travelers." - Ashok Selvam

https://chicago.eater.com/2019/3/22/18277138/new-chicago-restaurant-openings-spring-2019
McDonald's

Philip P.

Google
Typical McDonald’s experience. You can’t login with your app here and they do not have deals! You better watch and check your food because they will get it wrong the first time and the staff members wear her nets, but they don’t seem to understand that they have to wash hands after scratching their hair and dealing with other parts of the body when preparing food.

Master R.

Google
This is really a very good place for one who travels and didn’t eat anything this is best place people are very good. They respect the customers. They are plenty of sitting place where you can eat peacefully with family and kids.

Liz K.

Google
Service is absolutely HORRIBLE. I ordered a snack wrap and a snack wrap alone no drinks no fries, one of the easiest and smallest things on the menu and i waited long enough to figure out their entire assembly line AND realize that they were all incredibly slow and inefficient. One of the staff members had an AirPod in and was flirting with her coworker. One worker had a horrible attitude and was relaxing every 60 sec when the order roster was over 35 orders long. Many people complained about the wait and they offered no sympathy. This is terrible, i understand it is a McDonald's but these people are truly incompetent and do not realize what it means to be productive in the workplace. I will NEVER come here again and this has strongly discouraged my business from any of the franchise chains.

Pezhman R.

Google
They have a nice area for eating and enjoying your meal. I usually don’t eat fast foods, but if I like to have something in an urgent situation MCdonalds is always the best choice!

Carl N.

Google
Ordered Coffee, Sausage Egg Muffin and a Hash Brown. Wasn’t given the hash Brown and had to ask for the coffee. Also witnessed a muffin get dropped and re wrapped. Disgusting

Dan A.

Google
As I was making my order a tiny pet walking out of the McDonald's cafeteria please see photos of the little fella. Staff were respectful to customers waiting in line.

S L V

Google
Worst experience ever. I have never seen such low quality food at any Mc. Donalds. I have eaten at other good locations but at this one, the quality of the food is lowest. Dry buns, stale and dry chicken patty. The price is high but quality is the lowest of all. When I asked about the quality, they asked me where I am from and said this how they make it at this location. I have never given this low rating to anyone before.

CD H.

Google
They're just kinda not cool. Like they ignored us for 20 minutes. Attitude was bad. Refused to make the order too, had to wait again and order with someone else. Food made me sad. Half way tempted to call the health inspector dept. Dirty tables. Poor discipline of staff hygiene. Would give zero but the ice cream machine was working. Cook straight up told us to that she doesn't want to make our order. Also get a load of this trash can