McDonald’s

Very Poor Experience – Not Recommended I had a very disappointing experience at the McDonald’s outlet located in Unison Mall, Dehradun. While returning to Delhi from Mussoorie, I chose the drive-thru specifically to save time. Unfortunately, it turned out to be a complete waste of both time and money. After placing my order, I waited for 10–15 minutes without receiving it. During this time, customers who placed dine-in orders after me were served first, while my drive-thru order was completely ignored. Even after multiple reminders and clearly mentioning that I was traveling back to Delhi, the female staff managing the outlet showed no urgency or concern. When I asked to speak to the manager, no one responded for several minutes. After around 5 more minutes, one lady came to the counter pretending to be the manager, and only then was my order finally handed over. The entire purpose of choosing drive-thru—to save time—was defeated. In fact, I felt I would have been better off ordering dine-in. The frustration didn’t end there. Once I resumed my journey and opened the food packets, the food was cold and clearly not fresh. It was extremely disappointing and felt like a total waste of money. I would not recommend this outlet to anyone looking for quick service or good-quality food. McDonald’s management seriously needs to look into the service standards and staff behavior at this location, as such experiences can significantly damage the brand’s reputation.

Utterly disappointed here. Firstly when I ordered coke with no ice they literally gave me half the glass when I said it's too little the lady arrogantly told" itna hi ata hai ", now being a local I had ate at all mcd joints (rajpur road , mall of dehradun) and I know it's not the case . Secondary, the fries they gave me were stale and cold . Comparing it to other mcd joints . This one at centrio mall is lacking far behind . Seriously need quality check here .

McDonald's offers affordable prices and shared seating with other eateries in Centrio Mall. The drinks and food are decent, with low prices. You order by selecting items on an electronic board, take the printed receipt to the staff, pay, and then wait at the designated area to receive your food. This is similar to a self-service model.

Had a great experience today! The burger was perfect and the shake was great. The staff was very friendly. "I really liked the cleanliness and quality of the food at McDonald's. Especially, the fries were crispy and delicious as always." "Fast service and good food, made my day! Many thanks to the team.

This place at centrio has many food outlets including mc Donald's, amritsari express etc. Good place to dine with family and kids

Yesterday, I stopped by the McDonald's at Centrio Mall, and it was a pretty good experience overall. The restaurant is part of a spacious food court with plenty of seating and other places to eat around, which is nice if you’re with a group and everyone wants something different. I ordered at the self-service kiosk, which I find really convenient. I got two meals— a McAloo Tikki with cold coffee and a Crispy Veggie Burger with a watermelon drink. It all came to around 400 INR, and my order was ready in about 15 minutes, which was reasonable for how busy it was. The food was good and exactly what I expected. No surprises, just a solid meal. If you're looking for a quick bite in a comfortable space, this McDonald's does the job well.

Extremely disappointed with this McDonald’s outlet in Dehradun. I tried placing an order multiple times through the official McDelivery platform, and each time they declined the order without reason. A few minutes later, the same items were shown at a higher price. This clearly looks like a scam or price manipulation tactic. It’s sad to see such unethical practices from a reputed brand like McDonald’s. I hope the management takes strict action against such outlets that are spoiling customer trust.

This is at Midway when you are generally traveling from Dehradun to Delhi and this is a clean and good MCD always great to have a meal to relax a bit of your travel and yes the coffee would really help to continue the trip .