McDonald's

I'm there often, it's close by and it's convenient... The service for breakfast in the morning is always prompt and correct, customer service is great!! During lunch time it can get backed up, but the food is always fresh, and the customer service is always great... However in the past 2 weeks I've gone a couple of times to dine-in, in the afternoon and it's the complete opposite... Yesterday I waited over 10 minutes for two happy meals, and when I tried to inquire about my order with the manager on staff she was rude and unattentive. She didn't even fully acknowledge me because her back was turned. She was literally at the counter and had just served another customer. I ended up speaking to another manager who apologize for the wait, and I addressed the situation with her in regards to her co- worker. It's completely understandable if they are little bit behind in orders, I can be understanding, however, as a waiting customer, it would be greatly appreciate, if the staff, especially management, understood that better customer service goes along ways. I did fill out the survey given on my receipt...

Today 05/06/2025 was our worst experience at McDonald's. The child ate an apple and saw that there was mold. After the cheeseburger, my face started itching, although I had never had any allergic reactions before.

I frequently take my granddaughter to play in there very limited play area and eat. She likes there chicken nuggets.i had problems the last few times I have been there. I had a homeless lady walk up to me at the register and asked him if me to buy her food. Then in the way out I had a homeless man at the door ask me for money. My husband was in the drive through and had a guy walk up to his vehicle wanting money. He was being very aggressive. The lady at the window told him they called the police on him. I did not feel safe with my granddaughter with me, I will not be going back to this location. Side note there play area is not that great.

Shout out to everyone working here. I understand it’s a busy location and it can be a lot for any team but at the end of the day they’ve always done right by me when I come to get lunch on my break. There’s been minimal mistakes on my orders and I’m always satisfied when I come. If any of you see this just know you’re appreciated even though a lot of people don’t show it.

Just had the weirdest experience. It took like 20 minutes just to order my food and get through the line. I didn't see anyone take payments on the first window and it was closed and couldn’t see anyone behind the window. So I assumed we paid at the last window when we get the food. When the lady handed me the food I asked for ketchup and the guy was like you have to pay. I thought he meant the ketchup so I said why if I ordered ketchup on the order. He just kept saying I have to pay and I’m like yeah I am paying but i don't want to pay for the ketchup. He finally told me I had to pay in the last window I was like well no one was there. I reached for my payment he just said I had to get off or go around again to pay. There was a line I wasn’t getting off to pay and wait all over again. I had every intention to pay an $8 meal but they should have taken my payment from the window since they weren’t on the first window. I drove off with the diet coke not realizing i didn’t pay for it. I went on the app and paid for it. This is proof I didn’t steal or anything. I tried talking to the manager on the phone but they hung up on me. So unorganized and when they finally get it they accuse you of stealing and make it harder to get ur food.

The fries are ALWAYS soggy. They always want you to pull up to the next window to trick the home office into thinking they're faster than they are...but then the orders always wrong so you have to pull arpund again or go inside to complain.

Home of the $0.00 McDouble meal! I repeat $0 McDouble meal. Hurry before they remove this offer!!!

Short staffed. Move slow. Food cold. Restaurant & restrooms NASTY. I Went To Exchange My Sauces Because They Gave Me The Wrong Ones. They Dont Even Acknowledge You, Just Continue To Ignore You Like You’re Invisible. Horrible Customer Service. Throw The Whole Store Away & Try Again.