McDonald's

Food is good. Breakfast crew need to pay attention to when drive thru orders are going through to the screen and not being able to see if it is right. Also, when someone pulls up to the drive thru, you should be able to ask for their order asking if they are using the mobile order app and tell you yes or no and then be able to ask what you would like and not ignore and go to the next person available while you wait and repeat yourself what you want

How hard is it to do a simple freaking order?. I ordered iced frappe and got black coffee? I ordered nuggets and sauce, got no sauce… as well as my food I asked for extra pickles and only received 2? Seriously.. Like? This always happens at this location always. I understand one order mess up but 5 times in a row?

First the app didn’t work and the women at the counter didn’t speak English. The food was discussing the fries were stale the Big Mac I ordered was cold. The lobby was a complete mess I had to wipe my own table. This McDonalds is complete crap and the staff here is horrible I recommend you shut this place down!! Or hire staff that actually speaks English and able to help us americans

I didnt get two items from a mobile order I placed. I called and the o ly way they could make it "right" was by me coming back to pick up the missing food or go in person to get the refund. My kids are sick and I dont have time to go back. I ordered online so it should be easy to issue a refund over the phone with the card information attached to my app.

I ordered a curbside pick up this morning it was about a ten min drive to get there and I assumed my order would be ready so I pull in place the number stall I’m in and begin to wait for my order…. I waited about 25 mins before I went inside because no one had brought my order out so I than go inside and no one helps me until I said can I get my order… usually there pretty good but today i don’t know what the issue was considering there wasn’t a line inside or at drive through

Bald man in green shirt very loud and very rude. Complaining about our order to the whole store and crew about the amount of sauce we need paying for extra sauce one the kiosk was not an option. Then We proceeded to get our food and he gave us some sauce and said I gave you two of each cause I don’t think you need all that. My mother placed her OWN ORDER FOR HER AND HER LITTLE 2 and received no sauce . The fries were crunchy and hard but the burgers and nuggets were great

Very friendly staff and everyone wants to make you feel welcomed. Food is constantly the same and rarely disappoints you. Money saving trick is to do the survey on the receipt. Only takes a couple minutes and they give you a buy one get one free as a thank you.

Placed order for drive thru pick up, waited for long minutes. I get the order was missing one item, I told the lady she game me it, come home and find out that my breakfast was completely wrong, I ordered the breakfast w bacon and pancakes and got two biscuits sausage and eggs. After waiting for more than 15 min, and giving the fact that I had placard the order ahead of time.

idiots put mayonnaise on a big mac. Eight dollars for a hamburger and the idiots can't make the signature sandwich. And it was cold.. Fucking morons

Not one type of camera if i wanted a regular coffee i wouldn't got a roasted coffee instead! Using a code or not shouldn't make it bad this isn't the first time either try giving benefit of doubt now I'm leaving a review ! Someone need to teach them how to read the sign on making coffee

Service here is bad. Not openly friendly employees and very slow service. I have waited for long minutes before getting my food. There is a lack of dedication. Go to any of the other McDonald's around the city and avoid this one.

I went through the drive thru tonight it only took about 20 minutes to pick up a family pack that comes with 2 medium fries and of course received no fries.

Got some GrubHub from here the other day, food was cooked to order and quite tasty and the delivery was prompt.

They were so rude to me didn't say anything to me at the window didn't give me my hasbrown and gave me an open syrup container that spilled all over my car. The worst McDonald's I've ever been to.

If you come here, you're insane. There was mold under the tables and actual insane people! Thats what made if so beautiful. The was an earring in my food but i just called that extra texture! The person who made my food must've had a bad day because i found blood on my burger, but they gave me my happy meal toy so i'm very happy!

The most horrible service, never experienced such horrible service at any other mcdonald's, not to mention they treat their employees like garbage. Male manager slammed the door on our face at the drive through because we asked for more ranch. Mind you we ordered 5 burgers and they gave us 1 cup. He started yelling about us not ordering nuggets and that we couldn't get anymore. Ridiculous to say the least.

This is the first time I have had the experience of an automated drive through. How do I explain this ? Here is an example, sometime when you are paying a bill by phone and you've been on hold for so long you newborn is getting ready to graduate from highschool, thats where it happens. An artifical voice say something like, "You can use our automated system and end your wait". Its a lie. My poor wife spent almost twice as long trying to give the machine voice. I don't even how to address something this crazy! I watched a short documentary about two gentlemen who where able to completely automate a fast food restaurant. They said it would help keep costs down. I have to think, they don't care or there completely oblivious to reality. Without these jobs, the people who McDonald's targets won't be able to actually eat thetr

Bathroom is dirty. I wouldn't go there to eat at this restaurant I even seen ketchup on the carpet and floor.

Poor service is not funny. I repeated my order FOUR times. Not once did the little Hispanic homeboy taking my order get a single item right. In the meantime, two other cars and the other drive-through lane were serviced. I pull up to the pay window and the manager took my order. As I got up to the pick up window. They were all up front laughing at the frustrated gringo. Poor service is not funny not only are you gonna get this review in your app but it's gonna get blasted all over social media. Maybe you don't care. But poor service is not funny.

Average McDonald's. See pics. The spicy chicken tenders were a bit messy, but tasted ok. Friendly staff. Family friendly. Prices are good. Get the app. Omaha McDonald's have some of the best offers on the app! Lot parking. Marcy'sDinerTantrumScale 5/5- NoScreamingKids. Fairly clean. Some customers are messy. WouldBeCyHawkApproved.

Food is mid for this McDonald's. Workers can't do there job properly and we're really late on my food. Horrible!

They dropped my credit card on the donation box below the drive thru window. It was a shit show getting it back. Messaged the owner...no response. Manager has no idea how to be a manager. Multiple calls and lost time trying to get this fixed and not a single employee or owner even bothered to try and compensate me for my inconvenience that wasn't even my fault. Done with that place. Slow service...cold food...and morons working there.

My patient sent me up there by his home for two cheeseburgers only. Got through the cashier quickly very pleasant, but was asked to park in Reserved #1 they forgot about me waited over 20+ minutes and had to remind them I was parked there waiting for just two cheeseburgers.

so i wanna know who tf took a bite out of my fucking nuggets!!!!!!! then thought it was okay to put that nugget into my order of nuggets like my fat ass wasnt gon inspect my nuggets before eating. disgusting like i know it's fast food and you can't expect much high quality but i didn't know fast food meant we shared our food with the employees on every order and yessss i am being a karen dont fuck with my nuggets. thank you

Doesn't look like much from the outside, but the food and service was amazing, the best McDonald's we have had in years!

I ordered from ubereats and to my disappointment they got my order wrong ... ordered large fries n they gave me large fries with small quality... lame!!! I also ordered coke n they sent me a whole another drink ... lame

The messed up my whole order. First off when you order it should be a real damn person not a damn robot. And than I ordered large ice mocha and a egg cheese and bacon biscuit and got a large French vanilla coffee and a egg and cheese and sausage McGriddle fucking dumb poor service with the robot.

This location is horrible constantly serves you old food or you don't get what you order. All in all trash 99% of the employees are a failure at being professional.

The staff got our order wrong, didn't apologize for it, and the app won't work. Plus, we had to wait for the 2nd part of our order and they weren't busy--no thank you for the inconvenience either. I realize it's "only" McDonald's, but they can and SHOULD do better.

Haha fuck you. You're websites and apps still say open 24/7 but your always closed. Also, your employees have always been incredibly rude and unwelcoming. You already have sub par fast food, you would think employee would try to be nice. Take notes from chick fil a.

Went to McDonald's and ordered a sausage and egg biscuit with no cheese. But got an bacon egg with cheese. That's obviously not what I ordered. The workers should learn how to do their jobs right.

I don't have to explain what a McDonalds is. But here's what you might want to know about this one. This place is incredibly busy, especially during the morning rush and at lunch. They get a lot of commuters going through the drive through, and construction workers inside. Seating is very limited, so it's best to plan on take-out. Food is McDonalds standard. The crew here is pretty helpful, and they're happy to make "secret menu" items and special orders as long as the ingredients are on hand. Tip: if the drive-through looks crowded, be sure to enter off of F street.

I've been here twice I think. The first time we ordered a plain chicken sandwich. When opening the packaging it was a bun only. No chicken. So I guess it was a plain chicken sandwich. We tried it again tonight. Never again. I ordered the two cheeseburger combo. With no pickle or onion. One of them came correct the other came with onion. So my husband took the cheeseburger back to the counter and said can we please have one with no pickle no onion. They handed him a new cheeseburger and he came back to the table. We opened it up there was onion and pickle. he took it up again. And demanded they make a fresh cheeseburger with no pickle no onion. You'd think that five teenagers standing around at the counter could maybe make sure the order came out correctly. Also, they forgot the apple slices we had ordered. The buns were also left in the warmer way too long... they're hard and dark brown. This has to be the worst McDonald's in the Omaha metro area.

Very rude costumer service! Asking you to repeat an order in a loud demanding tone. They also charge for condiments, no receipt on that so don't know where that profit goes to. Avoid it.

Went thru drive - thru at 4:45am waited in line for 25 min. After all that yes the order was completely wrong did not get one thing I ordered went back when I was able and they refused to give me my order because I did not keep the gross food that they gave to me. Will not go back RUDE!!! RUDE!!! RUDE!!! will never go back. I suggest that they close this store . Horrible place .

Their service is garbage! They give you an attitude and then they give your crappy food so it's a lose lose here, I'd rather drive a few miles to go to a different one than go to this one and it's closer to my house. Their staff takes too long to answer the drive thru even when you're the only one in it. I've had nothing but bad experiences here.

Absolute WORST McDonald's experience I've ever had. They have some real winners working here folks! One car in front of me and I waited for quite a while for my food. No business etiquette at all. First the guy at the window hands me my drink, " Here you go." Got an incomplete order and continued to wait. No explanation for the delay and I started getting upset. No apology for the wait or a thank you for the business. I will spend my hard earned dollars somewhere where I am appreciated. UNBELIEVABLY POOR CUSTOMER SERVICE!!!

Terrible location. We've never had good service here. Always have to pull up to wait on fries like they don't know they'll be selling the hell out of them- it's McDonalds DUH. Never get our order right. Worst one I've been to in Omaha. We drive farther to get better service.

Not sure how they have more than a star, this place is fighting to be the worst McDonalds in the metro. repeated my order several times in the drive thru, then my total was up to almost $100. The cashier had to ask for a manager to cancel half the order, then refused to fix the order when I attempted to tell her what was wrong. I was to o frustrated after multiple attempts to get my order right, I asked for a manager. No manager was on staff. Then I tried to use a coupon. lol. We don't accept those here. Its a McDonalds coupon, and a free value meal from the last time you messed up my order. You guys gave me these coupons. Not going back for anything complicated. Also this is one of three McDonlads in the metro without a military discount.

Slowest McDonald's drive thru we have ever been to. We have never made a point of avoiding a McDonald's because they are pretty much all the same. But this is one we will never ever go back to again. We pulled up in drive through on a Sunday at 10:45 with 1 car in front of us. Wanted an item off breakfast menu. But when I took us 20 minutes to get to the order menu it was too late. Then we needed sausage burritos which are on 24 hour menu and they were out of them. The gal at the window was nice enough and had a good sense of humor and told us that half the staff didn't show up to work and she was dumb enough to be one that showed up.

I ordered from this McDonald's off of ubereats last Friday they forgot my 20 piece chicken nuggets. This Friday forgot 20 pie ec chicken buggers apple slices chicken sandwich and sent us drinks we didn't even order I'm disgusted and will not try this for a while!!!!!

RUDE RUDE RUDE!!!!!! I have boycotted this specific McDs for over 3yrs. Against my better judgment I went through the drive thru, only to have the associate yell through the intercom, "Nah, we dont have that" after I ordered the chicken tenders and 3 other things, I asked, what, all confused, he said chicken. Okay, let me order this and this. Get to the window, the guy doesn't even say anything when he opens the window, he don't even look at me. Hands me my drinks and shuts the window. Comes back 30 seconds later, waiting on the quarter pounder can move up and he closes the dann window. A different guy comes out, looks to be a manager or shift lead due to the different attire. So, I ask him, he says yes. I said you need to address the lack of customer service because he was very rude in the way he went about his job and that shit is not okay. He responds, "well I would if you weren't cussing at me!" Um, excuse me, I'm not cussing at you, now if I called you a di*k, that's cussing at you. He says yep and walks away. Management must lead by example no wonder why his associated gets away with such behaviors. Its pathetic. They need to clean house completely and get people who actually like working with the public.

Horrible service. Watching staff prepare things and they are so disorganized. No offer of compensation for waiting for greater than 45 min for crappy food. **** we ending up leaving without food**** will never return. It is fast food. With the wait I could have gone somewhere and gotten an actual decent meal AND eaten******

Why is this specific McDonald's such a nazi about giving out ketchup to their customers? I've gotten attitude more than 5 times from the drive thru for asking for more than two packets of ketchup Jen my order is well over 10 dollars (multiple fries and burgers). Give me a logical reason why this is an issue and I'll never ask for more than two packets again.

Worst one in the area the are always busy and always very rude and always messing up my order and they don't even care I will drive the extra 5 miles or to any other location before I go back to this one hell I will just go to the taco bell next door before I go back to this one

I am only giving a 1 star cause you can't give negative stars this place is the worst McDonald's in the Omaha area I have tried this location a few times and every time they mess up my order and have been extremely rude and it don't matter if I use the drive throu or walk in and I go to McDonald's quite a bit and this one I will never go to again even though it is just around the corner from my house I will drive the extra 5miles to the one on dodge st or go to a different fast food place all together I have had to call the company and complain about them messing up my order on more than one occasion and yes they say they are sorry and all that fun Stuff but I am sorry this location is just horrible all around I will not be returning to here until they either completely changed the staff or even better they just need to shut this franchise down once and for all

The only thing I eat at this place is the chicken wrap. They are huge filled with veggies. The drive thru is a nightmare. Speaker never works. Employees ... I think they are stoned. Always seam to be out of something and really slow service.

I honestly wish I could give this place 0 stars. thats how bad it is. I went in and got an ice cream and a large fry. thats it. they gave me the ice cream first. then about 45 minutes later. they give me my large fry. so then the ice cream was already melted. The service is horrible. when I tried showing a lady my coupon she yelled at me saying it was expired. I asked for the manager and he said it wasn't expired but gave me attitude about it.

Worst McDonald's ever RUDE employee at the window first of all giving us our food! We ordered 40 piece chicken nuggets, they weren't fresh at all. Our fries were soggy and they forgot a mc'chicken sandwich when we asked for it they rudely gave it to us. They gave us no bbq sauce when asked the rudely gave it to us. And to top it off I ordered a sweet Ice tea and they gave me regular ice tea. By far the worst McDonald's everrrr!! I won't be back!

This has to be the worst McDonald's I have ever been in. While sitting and eating lunch at 2:30 in the afternoon I observed the drive thru girl talking to the counter workers and completely ignore the lady that was sitting at the window, finally a Co worker said you have a customer, so the drive thru girl turns around and says I don't know why in the fuck this lady is waving her arms. Real professional is all I can say, also I observed another worker come from the back he had his work hat turned backwards and tilted to the side he walks by a counter employee a female and tells her she looks beautiful and strolls out the door. I wanted to speak to the manager about what I observed but after I heard her start speaking like she was an African American ghetto girl, she was white btw I new it would be pointless. I won't be back to this establishment ever again. I know it's hard to get good help but the staff here was very unprofessional.