McDonald's

Just got an Uber delivery it took ages so the food is cold and they’ve missed off the both the sauces I ordered and pains for so cold dry fries. Thanks a lot!

Nayquan was so personable and quick with our food order. He really is such a late night jewel. One of the friendliest McDonald’s employee I have ever met.

I got a bacon egg & cheese biscuit & after i went home to enjoy it there was mold on my breakfast sandwich.. Also on website it says they open at 5am , went around 5:30 they said they open at 6am, waited til then just for somebody to be there the entire time just looking at me not staying if they were opening or not taking anymore customers

It’s 5:40am and I just got off the 96 to wait for the L2 and I really needed to use the bathroom before my bus came. I ask what seemed to be the manager at the time if I could… he asked me to give him a second. I waited while watching the clock due to my next bus and still nothing. I had to scream HELLO just to get the same manager to come and ask if I had a receipt from a purchase when I clearly said I just really need to use the bathroom. I understand they have a problem with homeless people… but I don’t understand why a purchase had to be made in order for me to relieve myself. I understand they have to follow policies but I’m disappointed in how I was treated, especially when I’ve been a customer for just a coffee around this same time of morning. The fact that I have to hold my bladder for another 30mins until I get to work is truly unsettling.

Attempted to order a McChicken and a soda, which is usually under five dollars. After the cashier walked away from me at the register multiple times without offering to take my order or asking if I needed assistance, they finally came back to take my order and when I started placing the order, they told me I had to order on the kiosk behind me. Well, she could’ve told me that at any point when she had come to the register multiple times before attempting to assist. Explain that I’m paying in cash and she says yes, but you need to go there first. It makes no sense to have a cash customer order on the kiosk, then bring the receipt to the cashier to pay for the food. Then, when the cashier is just gonna have to do their job regardless it would’ve been faster much more efficient to just take the order. So I go to the kiosk to place the order tells me to take the receipt up to the cashier, but it doesn’t print the receipt. Additionally, it was almost 6 dollars for hot spicy McChicken and that is ridiculous.

Now you needn't bring your own cup for free sodas,just walk up and pound on the counter,scream for a cup,and go fill it up,but don't thank the overworked, under staffed employees ,they're only trying to serve the paying customers, then go sit at table all day,so customers have nowhere to sit,come one,come all,a lot of new faces .

Some homeless guy asked me for money and when I gave him a couple dollars, he saw I had more money in my pocket and just reached into my pocket and said “I’ll be taking that too”, then left without saying thank you or anything. This place plays cool jazz music though

This McDonald's is the worst restaurant I've ever been to years ago back in 1975 this McDonald's was outstanding now it's the worst,,it's very dirty and nasty, the food is disgusting the cashier people are very rude and not helpful at all the bathroom is extremely filthy and nasty customer service socks save money don't even go inside.

My review is strictly for the fact that while exploring DC it has been extremely hard to find a public restroom. Thank goodness for this McDonald's because the last three places have turned me away. I was in and out. There was no line and they didn't make me buy anything to use it.(a stipulation that I kept running into) It wasn't the cleanest, but Lord knows it could've been worse.

Don't believe the hours posted in the door or app. Staff will sit behind the counter talking rather than opening. Waited ten minutes to get some coffee after they were supposed to be open and they just wave you away and say ten more minutes

the food was so dry and burnt will never come back here again. As well as the customer service was terrible giving me such attitude.

So McDonald's has the MOST terrible service ever. The employees are the rudest and meanest people. So I was getting food for my daughter and me and I ordered 2 sausage biscuits 1 McGril 1 iced coffee and they charged me 5.82 cents right like normal but then when I get the food they gave me a biscuit and I went back and the lady asked me for my card and all that stuff and she was like I don't think I made a mistake but I got my food back anyway and the security guard was there and there was about 3 homeless. People there sleeping and the whole place was disgusting and dirty the environment is so bad people shower in the bathroom and nobody cleans the place overall I do not recommend this McDonald's TO ANYBODY because of their terrible service 1 star.

It's McDonalds but with touch screens to order. This significantly helps speed up the process for the all the drunk people ordering late on a Saturday night, so props to them for installing these. I ordered a cheeseburger and some nuggets and waited for a few minutes. The weird thing was the "Now Serving" screen wasn't really accurate and you had to wait near the front to actually hear your food get called out. Cheeseburger was good but they forgot my sweet and sour sauce for the nuggets so they were dry and bland. This place was also a bit dirty.

This McDonald's has been a staple in Adams Morgan long before the hipster restaurants moved in. Because of its age, it felt a little outdated until they renovated it. Now it's one of McDonald's newest cafes with better design, more open space, and a crisp look. It also feels cleaner. They have all the regular McDonald's menu items. Unlike other McDonald's, when you ask for "extra, extra hot fudge" with your sundae, they actually give it to you! This McDonald's is also great, because if you leave the nearby fancy restaurants with less money and not full stomachs, you can supplement here with a $1 McChicken sandwich.

This macdonald is diffirent the. Ither macdonalds. Its a lot cleaner and the interior is completely diffirent. The service from the front staff is pretty friendly bad it takes no time to get your order ready. The bathroom is in the middle and too many table facing the bathroom. Over all its a better than most Macdonalds i have been too.

This McDonald's needs desperate help. The staff is insanely rude, and never ever speak to you. I ordered from the kiosk to avoid dealing with the staff and my receipt printed blank so I just took my table tent as the kiosk instructed and sat at my table. The staff called my number (didn't know what it was Bc blank receipt) and got irritated with me when I didn't come get it. Even though the table tent says they will deliver to wherever you're sitting....

They're slow even when not crowded at 11pm. They are open and serving their full menu though which is more than most of the surrounding neighborhood. There's street parking a block away. There's plenty of other locations on my way home to Burtonsville from the Kennedy center and I will explore them instead of returning here. Fries are almost perfect; a few soggy ones among the crispy and they're not over salted. Poor concentricity on the burger assembly.

Since the grand opening I noticed the change in employees. There's no longer a diverse group in there. Its all Hispanic during the day. Why is there a big change in diversity after the grand opening? With all those people working in there they coukdnt get my order right. The tenders were stale, my medium drink was filled more than halfway with ice. The girl with the drawn on eyebrows has a serious attitude problem. They all seem unhappy. They need chic fil a training or something. I wont be spending my dollar where only 1 race is employed. Thank u but no thank u.

It's a McDonalds, why would you come here? Well I'll tell you why: You have a $1 any sandwich coupon on your McDonalds app so you pop in for a post-bar hopping Big Mac at 3am. And since their ice cream machine is never broken, you help yourself to a late night cone. Boom -- 4 stars just for having a working ice cream machine.

If you like fresh raw beef, go here. Came in at 12:30 on a Wednesday. NOBODY in line. They treat the guests like it's 3 am on Saturday night! terrible

It's McDonald's, so sometimes I go in on my way back from a friend's. This particular McDonald's is a little worse than average-- not the worst one I've been in, but it sees a lot of traffic including a lot of homeless and drunk traffic and is not especially well-maintained or well-staffed, so there are consequences to that. The touch screens are a nice touch when working, but I find that the food often seems a little less hot 'n fresh than it does from, say, the ones in suburbia.

Since my original review, I've seen new management as well as non-managerial employees here acting in a surprisingly downright pleasant and friendly manner toward the customers and even sometimes toward each other. Hope and change, people. Hope and change. PS: The tv is now mostly on BET instead of the Disney Channel.

I know it's MacDonalds but jeezus. Every since they redid this location it SUCKS!!! The stupid kiosks are suppose to make it faster and easier. Waited 22 mins for the worst put together chicken sandwich ever. Old and dry with just the chicken and some pickles thrown on it. Fries are cold as ice. But the worst part was the dude who finally brought it to my table. Literally just THREW it on the table and turned around. It's not busy at all either I live in the neighborhood and pop in here from time to time but this will definitely be the last. I know, it's Macdonald's but jeeezus!!!!

This is the worse McDonald's I have ever been to. The Kiosk's are frequently broken. They keep running out of paper for the receipts which means you either won't get a receipt or you will have to start over using another machine. Whether you place the order in person or by Kiosk frequently they mess it up. I've ordered a bacon double quarter pounder with cheese only to find no bacon on it, but I was charged for it. You must check the order every single time before you leave. The same people seem to be making the mistakes and no attempt is being made to resolve the issue. They used to give out free apple pies when an order was messed up but those days are gone. The only reason I go is because there are no longer any fast food burger places left in Adams Morgan.

I had a bad experience in this store. Their soda machine is broken but still charges me the same price as a full meal. I requested a bottle of water to replace the soda--they even charged me additionally for the water! I never knew business can be done in this way. What a shame!

Everyone has an attitude, and people were kicked out for simply eating, talking, etc. amongst themselves. They are strict here. I don't understand it at all.

2 for $5. Big Mac and 10 nuggs. New TV menus, fast service. Steer clear of restrooms

well we went back since its easy and on the way home.. but since the remodel this place suck it used to be crowded but comfortable now its sorta empty... maybe the food, prices or atmosphere or not being able to sit down cause they took out half of the seating... please Note* the prices are higher at this mcdonalds example: egg mc muffin, 3 hot cakes, 2 hash browns, a extra egg, coffee and a soda. adams morgan mcdonalds = $16 U st and 14th mcdonalds =$14

The place has improved in terms of security and imminent bodily harm, but they still forget to give you all the food you paid for. Super f'ing annoying.

Rude staff. Been there five or so times and they consistently try to cheat me by charging me for a large combo even though I asked for the small.

I ordered chicken nuggets and they were exactly what I asked for! Just wish I had received the honey mustard which is what I asked for. Underrated placed- there are two stories to explore which is great. I feel bad that the employees have to pickup everyone elses' food so PICK UP YOUR FOOD WHEN YOU ARE FINISHED. Thanks for reliable food after a night out

The worst place ever! The service is HORRIBLE! The food was standard McDonald's but you have to ask for condiments because nothing is out in the open...including the soda fountain machine due to the sketchy people in the area?! Our cashier, Marco, refused to acknowledge us for any reason and deliberately gave us the wrong drinks even after I repeatedly asked for Coke he kept giving me Orange soda and laughing! Disgusting place! Hope they close it down soon! Also, it smells horrible in here like pee and sweat! Nasty people and nasty place!!

This store is terrible. They charge different prices at different times of the day. Never been to a store this ridiculous, moving on.

Did somebody say McScary? I don't know if it's the inevitable vomit out front ('twas present this afternoon), the sketchy clientele, the obvious sanitation concerns, or the panhandling homeless that frightens me most about the McDonald's in Adams Morgan. I must admit, I'm a sucker for McDonald's fries and have a not so subtle obsession with fountain diet coke. Nevertheless, I have managed to keep those urges in check by living next to two of the skankiest, most horrendous McDonald's in the last 4 years of my life. The one near Golden Gate Park in San Francisco has similar problems as this one in Adams Morgan... I may starve before touching either establishment's doorhandles. I guess it's a good thing that this place is so awful, as it will continue my streak of avoiding McDonald's. I really wish they'd just bulldoze the place and build something cool there.

I come here only because I live a block off and when I'm drunk it helps. The food is food but I'm commenting on the safety of this place. On three different occasions I've seen a fight between two employees, a verbal altercation gone physical by two restaurant visitors, and a drag queen (i think) breaking down crying. As long as you pretend like nothing is going on, you should be fine.

Awesome!!! Have you seen Super Size Me? Never eaten in here but nothing like getting a vanilla ice cream cone for the walk to the Metro on a hot and humid summer evening.

So I'm here at 2:06am. And.l those they have chicken nuggets they do not have a functioning bathroom. I have to say. I am very disappointed at this. And I am personally shocked and appalled at the fact they have multiple bathrooms that are not functioning. This is problematic and can be indicative of the service.

I recently had a conversation with Yana about why McDonalds is so popular. I mean you have Burger King and Wendy's, which both have better burgers. At least they both actually grill their burgers on a grill. I know because I used to work at a Wendy's. Really though, what makes McDonalds so special. Is it the secret sauce in the Big Mac? I really do love the Big Mac. I could understand the Big Mac being the reason for Micky D's popularity but is it? I have heard and can attest that Micky D's does have the best french fries. Nothing like nice, hot fries directly from the fryer. I like mine when they throw a little salt on them. Nothing like getting hot fresh fries with no salt on them. Its like a plain baked potato ewwww. Your probably thinking why don't you just put salt on yourself. Well I like to eat a couple of fries once I get them. So I could understand maybe its the fries the persuades the crowds. With two arguably good reason why Micky D's wins the popularity contest, your probably wondering why I gave this particular McDonalds two stars? 1. Last time I checked I thought McDonalds was fast food. I don't know what kind of system their running there but if there is a long line almost to the door then you have to have more than one register open. 2. Always check your food before you leave because mistakes are definitely made at times. 3. Lose the attitude people. I know it sucks working at a fast food place don't take it out on everyone else. 4. I'm a big fan of not talking in a different language to co workers while customers a present. I know they are always talking about me. Maybe I'm just paranoid. Kidding but seriously though that's rude. I get enough of it at home with Yana and her friends. Now I'm sure these things don't happen all the time but I work down the street so I'm probably there more than most so it just seems like it happens all the time. Well not since Yana cause she gets on me about my fast food diet. Also keep the condiments section clean. I'm tired of getting ketchup, honey mustard, bbq and whatever else they have up there all over me. Peace Out!!!

Pretty clean location, stopped by after Jumbo Pizza with BP for an ice cream cone and McCafe Mocha. Not much to say, staff was friendly, you need to pay to use the restrooms ($.25?) and the snacks hit the spot.

**2.5** Okay so I'm very ashamed to admit I came to McDonald's. Overall, I pretty much hate McDonald's...but I make 2 exceptions for when it's okay to eat at one. 1. If I'm in a foreign country (more specifically, when I was in China and couldn't eat anymore dumplings, rice or noodles. I just wanted bread and potatoes.) 2. Breakfast. Because I love the hashbrowns. And the bacon/egg/cheese biscuit. So Saturday right before my last session of my photography workshop, I popped in real quick to get some breakfast since I had a few minutes to spare. The line was kind of long, but I got through pretty quickly and had no troubles with my order. There was however, this crazy lady who was screaming at the employees about receiving the incorrect change. I don't know who was right or wrong, and though I thought the woman was crazy and disruptive to the crowd (she was cursing a lot and there were children in there!), I think the employees could have better diffused the situation. Anyway. That is all. I hang my head in shame for eating at a place that I hate, but I wanted the hashbrowns and I couldn't resist.

This isn't an anti-McDonalds post -- I enjoy a Quarter-pounder or Egg McMuffin once in a blue moon. The McDonald's in Adams Morgan, however, is TERRIBLE, not because of the food, but because of the extremely poor management and cleanliness (lack thereof). Adams Morgan is a challenging location - lots of drunks and other characters of ill-repute -- but this McDonalds seems to go out of its way to be uninviting. Service is painfully slow and rude. People loiter at the few open table. The bathrooms are nothing short of disgusting. And the prices are increased in the evening (the restaurant stays open 24 hours Thurs - Sun). What could be a great place to satisfy greesy cravings after a night at the bar, simply isn't worth it. You have a better chance getting stabbed here, then having a remotely satisfying meal. Get a jumbo slice.

Two words "Guilty Pleasure." I know I know. But there are those days where a Big Mac really fits the bill. Only problem...well, location wise anyway...this place is an ABSOLUTE DUMP!! This has got to be the most disgusting McDonalds I've ever had the displeasure of having to look at while waiting for said Big Mac. I was there one night...drunk, as I am frequently when eating in Adams Morgan, and there were police in the back kitchen with police tape all over the place. Oddly...it didn't stop me from ordering and eating. Hmmm...maybe whatever was going on back there made that Big Mac even Mac-yer. At any rate. It's a total dump, but does the trick if your drunk, don't care about your surroundings, and want that tasty processed patty.

This McDonald's is bad, even for a McDonald's. The service is painfully slow and every time I go in there it seems like they have messed up multiple people's orders. The first 6 months I went in there, none of the employees realized that there are order numbers on the receipts. This would have cleared up an amazing amount of confusion when they were trying to give people their orders. When I went in today they finally called a number instead of trying to remember everything they put in the bag. Brilliant! This McDonald's saving grace is it's location. It is right on 18th and Columbia next to the strip of bars. Because of this I will probably be back again next weekend, begrudgingly.

This is where the non-fake people come to hang out. Most yuppies and hipsters wouldn't be caught dead hanging out here, so it's a good place to be.

Came to McDonalds after a late evening at work, and I wasn't (too) disappointed. The McChicken ($1) is a patty of tender chicken, coated in whatever it is that McDonalds fries stuff in, and slathered with just the correct amount of creamy mayonnaise. Dip it in the house-made BBQ sauce for a real treat. The McDouble ($1) is not one, but TWO beef patties, delicately seasoned with salt, and topped with fresh pickles, tiny onions, and house-made ketchup and mustard. Cheese is optional. Top if off with a side of small fries ($1.29), hot from the fryer and generously topped with salt and oil. Finally, treat yourself to a vanilla ice cream cone ($1), homemade by the McD's ice cream machine. (I stop in here sometimes, but it's one of the worst McDonalds I know. Regardless of time of day or what you order, you'll feel like you're pushing the boundaries of what can actually be called "fast" food. Late night, the line goes to the door. Good thing it is convenient, and the workers, while not always competent, are super-friendly!)

I did a search for "gyro" and this McDonald's came up because of a review where someone didn't understand why someone would come to McDonald's when you can go get a gyro or falafel. Well, you can eat a meal for two dollars at McDonald's, and a gyro or falafel costs three times that. There's your answer, Ms. Reviewer That Doesn't Understand Money. That said, this McDonald's is real dirty.

An unpretentious hamburger joint that serves so-so sandwiches, but the service is quick and the prices can't be beat. The thing to order here is actually the chipotle chicken wraps. The chicken in the sandwiches, while of uncertain origin, is pleasantly juicy and tender. The hamburger patties, on the other hand, while not actively awful, are totally bland. The first time you eat a sandwich or wrap here, the overpowering sauces will make you think, "Mmm, tasty!," but after two or three in a row you will wish they went a bit easier on the ketchup or BBQ sauce. The weakest link is definitely the bun, which has this weird, gummy texture like Wonderbread -- hence my recommendation of the wraps. Oh, and the fries are quite yummy, if you like salty fried things (and who doesn't?). The service is efficient if impersonal, but this place has zero ambience; while the clientele is pretty friendly, I wouldn't bring a date here to impress her. I'm giving McDonald's three stars rather than two because it's a real bargain -- it's about the only restaurant in DC where I can get a filling meal for under five bucks.

It's 5 o' clock in the morning. T-Payne is not in this McDonalds. Nor is Lily Allen, though I'm sure she would be(skank). Freesus, J.B. and I are standing in line to buy 6 big macs and 4 orders of chicken tenders. I am honestly trying very, very hard to remember what led up to this moment, and I am failing quite miserably. Was it that night I got a bloody nose dancing at U street? pouring blood all over my shirt? Was it the night that we told some girl we wanted to "smang it" with them? I don't know. The clipped and parsed lanes of memory do not permit too far a journey into the dark. The black wall looms and behind it our memories glaze over in the midnight frost of a pale blue moon. It is a pity, perhaps. Maybe it's a blessing that our private shames stay private, even to ourselves. Yet this McDonalds stands firm, a colossus at the gates. Damn your shame! Damn your lost nights, and the gentle touch of a turning hour hand! You were glorious tonight! Revel in that fucking glory, reward yourself with questionably delicious food! Later, sitting in the living room, Freesus grabs my second big mac and just looks at me, mean mugging me as he eats it as if to say "yes, I know this is yours and I am drunk but I don't care, and I wouldn't care sober. I don't care, because I am Freesus" and damn the man if he isn't absolutely correct on all counts. I would never give a McDonalds more than 2 stars, but this McDonalds is a beacon in our collective psyche, the pure gold marker of memory perhaps best forgotten, but gilded in remembrance. 4 stars it is.

Even as McDonalds goes this one is awful. Dingy and beat up with a perpetually sketchy crowd hanging around. This place is a real eyesore in a lovely historic neighborhood full of culture. It serves the same garbage as any McDonalds, but unlike at an airport or a rest stop, it does so on a street filled with intriguing fast food options. I wish someone would replace it with a new restaurant. Anything, really.

they gave my wrong mom the wrong signature crafter burger and gave my brother the 4 piece chicken nuggets instead of the 6. And he asked for go-gurt when they gave him apple slices!

I've now found out where to come if I want to spend an evening with homeless people and the rif-raf of SE D.C. Really no reason to ever step foot in here, except for the fries. DAMN YOU FRIES ... Y U SO ENTICING ?!!! Unfortunately the two times I have been in here for a fry fix, they came out cold and unsalted ... WTF. I swear, you can't get good fries anywhere in this city.

I've been in here once. Never, ever, ever again. I came in here after a night out drinking to get something to eat and wait for a cab. Service was awful - rude and condescending. You know what, if you're stuck here at 3am on a Friday night, its not my fault. In fact, at that time, I'm pretty thankful for whoever can provide me with chicken nuggets and think you're awesome. Don't get upset with me just because I'm out, and you're not. Secondly, the pay toilets. You have to pay a quarter to pee! Which wouldn't be horrible really, but most of the time, the door will take your quarter and refuse to open. I'm scared to think how much money they make on those. After a night out in Adams Morgan, go somewhere else. Anywhere else. You'll be better off.

Been coming to this location when I was a kid. Still the same after the renovation as far as new walls and tables, etc.... and "More Importantly" better then the one on 14 and U. :P

All I can say is stay away from this particular McDonald's! The place always seems to have tons of homeless people milling around. Management doesn't seem to do anything about this, but today I was horrified by something I witnessed. A kid whose parent was not watching him at all went up to the ketchup pump, pressed it and licked the ketchup that as it was coming out - pump spout and all. Trying to be decent, I discretely told the manager what I saw. His response to me was "we don't have packets of ketchup." I explained that I didn't want packets of ketchup but I thought someone should clean the pump after I saw a child lick it. He just shrugged then walked away. I will never return to this particular McDonalds. The obviously could care less about sanitation.

This is the kind of McDonalds location that makes you feel really bad for some of your life's decisions. You inevitably feel kind of depressed once inside, and also a ittle homeless and dirty. It's also excellent for hearing shouting matches between employees and patrons and for buying $1 sundaes. And if you need to use the bathroom, i hope you brought change, because that will be 25 cents my brother.

Definitely one of the better McDonald's in DC. Clean and calm atmosphere with retro music. Friendly employees and the burger looked very good. Overall a positive experience for a McD and better than expected.

It's no longer ghetto! A lot of these reviews are from before. Much better now that they've renovated. I mean, it's still McDonald's....

This McDonald's used to be awesome when there was this wicked nice lady who used to give us extra caramel for free on our sundaes. I'm not sure what her name was but if her manager was around he would very strictly apportion the caramel, much to our chagrin. Also his name was Carmelo, which you must admit was kinda funny considering... Since she left I now only go there for breakfast :(