Medley

It has been over two months since I moved out, and I have yet to have my security deposit returned, despite being told everything looked good during my move-out walk through. I am also continuing to receive power bills for the apartment I am no longer occupying. It is frustrating to not have my phone calls or emails responded to in a timely manner if at all, and this experience is unfortunately reflective of what it was like to live there. The office staff was always kind and attentive if you talked to them in person, but things are not run well at an organizational level, which is disappointing given the cost of living there. Many other residents I talked to shared this experience, so I know it's not just me. Some of the positive reviews on here were incentivized through a raffle, so be aware of that when deciding to live here.

One of the best things about living here is the amazing staff. From the management team to maintenance, everyone goes above and beyond to make sure you’re comfortable and happy. When I first moved in, I had a maintenance issue, and it was resolved immediately. They genuinely care and provide all the support you need to feel at home. In my opinion, this level of service is one of the most important things to look for when choosing a place to live. I would 100% recommend this apartment community!

What an amazing property. I have been a resident at the Medley a little over three months. My pictures are from the eclipse party hosted by the Medley management. The management team is very welcoming and easy to talk to. The social events have been amazing. I am a healthcare professional at Cleveland Clinic. The property is very convenient for my commute to work. The biggest asset of the building is the grocery store on the first floor. The variety of food and convenience is remarkable.

Hi to future residences, I have been a resident for over a year and a half. The parking fee is 150 and I just came back from my shift. The gate wasn’t working, so I called emergency maintenance. The emergency maintenance person that I talked to said to stop making excuses and stop complaining about the gate. I am frustrated about the maintenance. They hung up on me and said it wasn’t an emergency. They asked me to park in Meijer, but there have been instances of it breaking in. This is so frustrating! Management have said not to park in Meijer! Management say they have overnight security, but there isn’t! There have been instances where maintenance would enter into my apartment even though I said to come at a later time. They entered the apartment even when I was in the restroom!

Excellent apartment! The move-in process was smooth and stress-free thanks to Laura, Jake, and Leon. They were professional, friendly, and made sure everything was ready for me. Highly recommend!

Everything you need in one place! I moved from Florida a few months ago, and Medley was the first community I visited in Cleveland. I decided to stay without hesitation. Ashley was very nice and kind and helped me with every step in a rapid fashion for my application. If you work at Cleveland Clinic (I also believe other companies around) you can apply to get two months free of rent (absolutely amazing). I work at Cleveland Clinic and there is a Shuttle service from the main entrance of Medley to the hospital every day/365 days a year from 6:00 am to 10:00 pm, once you call the call center the shuttle is usually within 5 minutes downstairs. This building is also brand new, therefore I do not have any complaints about it. The most fascinating thing is that you will have a supermarket downstairs open from 6 am to 10 pm, every day, no need to go out for grocery shopping anymore, also the prices are average compared with other supermarkets. Fairfax Market is very clean and all the employees are very kind. Robert is one of the maintenance service staff of the community, he is amazing!, and willing to help and solve any issues you may have in your apartment. In summary, I would choose this community again if I had to. I hope this can help you decide to stay at Medley. The best decision you will make this year!

Checked into Medley as a new resident 3 days ago. The location is convenient (fairfax, walkable distance to major hospitals). The management has been very responsive, welcoming, and helpful through the process.

Living in a new Building is a Privilage. Location is great. I have been living here for six months now. Maintenance is great and very responsive. The management team in the lobby is also attentive and doing their job properly. The reason for the 3-star rating is the poor security measures. Despite paying garage parking fees every month, there have been three break-ins in the past six months. I notified management, but there have been no updates on how they plan to address this issue. Many cars, including those of my neighbors, have been broken into over the past few months. I hope management takes this matter more seriously!

Everyone at the Medley leasing office provided excellent service for my daughter who was relocating to Cleveland from California. Leon answered our first initial phone inquiry (many follow up calls too), met us for in person tour, and was there for our move in day to ensure a smooth transition. We are also grateful for the professional, prompt and efficient service from the maintenance team who keeps the facility safe and clean. This apartment checks off the amenities we needed like in unit washer & dryer, clinic shuttle, covered parking, gym, and the grocery store on the first floor is fantastic. We did have to stretch the budget a bit but it's worth it. Thank you Medley team for making our move to Cleveland a positive experience so far!

The entire place smelled... The appliances didn't work, and I asked several times for their management to assist and they did not. Perfect location if you are walking to the Cleveland Clinic, but not worth the smell.