Cee With
Google
Unfortunately was not a pleasant first experience and will most likely be the last.
Very poor communication upon arrival, no direction as to how the whole system works, terrible direction on how to order a certain type of set meal, I called ahead of time to check if you have to preorder and I was told “no, you just order your set meal when you get there”. $12 for a small glass of wine is absolutely ridiculous as well, considering the brand of wine ordered, is on the cheaper end. A lot of the food came out cold and under cooked, especially the veg style meals, they were also spicier than the sun in the Sahara desert, which not everyone can have or handle heat, not all veg food means hotter than hell. You might as well not bother catering to those with dietary restrictions or requirements as you did not ‘’Meet’ them, at all. What’s the point of different colour plates if you’re going to keep offering meat to non meat eaters? Maybe train the staff on the difference and have them be known that those certain plates mean specific dietary restrictions. Staff weren’t overly friendly, however they were kind enough to discount and rectify some of the food issues that were quite common amongst the table tonight, which was really appreciated. I’m sure this place means well but I can see why the lower end reviews are up here. The staff seem stressed and overworked, with lack of direction and I’m sure that’s super frustrating for them. This place needs to be more warm and inviting. We all deserve a great experience, staff included.