London S.
Yelp
Last night, Wednesday, October 4 I was shopping at the Meijer located on Alpine with my three children, ages, 7, 4, and 4 months! As we were leaving the store, we were stopped by the greeter John J. He asked if he could see my receipt for the items that I purchased, I accidentally handed him the wrong receipt. He snapped instantly and said, "I don't see the chips on this receipt." I looked at the receipt and replied, "I'm sorry sir, I accidentally handed you the wrong receipt."I then provided him with the correct one. Next, he literally checked every item on my receipt, and in my shopping cart to ensure every item was accounted for.
He held me almost hostage for more than 20 minutes and did not attempt to stop and check any other patron! So when I asked him why he stopped me, he responded, "I'm stopping everyone." I responded, "No you're not. Ten people have walked by to exit the store and you haven't said anything to them." So I asked if I could speak to his manager. The manager, Amy K, came to address me, and I told her what happened. Her response was unnerving too. She said, "He stops who he feels he needs to stop." I asked her, "What do you mean, he stops who he feels he needs to stop?" "Did you all think I was stealing, or is it because I'm a young black woman with three children." At that point, I asked to speak to the supervisor, Michelle P. She came and introduced herself, and I explained to her what happened. She said to me, "Well he randomly stops people, sorry if you feel targeted but there's nothing I can do, and you can feel free to leave the store at anytime."
At that point, I stood there and waited to see how many people he would stop, he said something to a guy who had an open box in his cart, the supervisor Michelle P, told him it was the maintenance man, and he could go. He also stopped a woman walking out with a cooler, he glanced at her receipt and let her go. I left after the supervisor Michelle P, told John J, "If she doesn't leave, I'm going to call the cops." Not one time did he stop anyone else with just regular groceries in their cart, which is all I had. I felt humiliated, and I'm traumatized by the event that had taken place. It was tantamount to a stop and frisk. I've never been in a situation like that. My 7 year old daughter is traumatized. After we got in the car, she asked me, "Mom why did that guy only stop us, I thought he was trying to take you to jail, I was scared, I never want to go to Meijer again, she said."
The whole experience was extremely embarrassing. It had taken place in front of several shoppers and they stopped and gazed and I'm sure they assumed I had gotten caught stealing.