Rudy N.
Google
I just completed an exceptional 8-night stay at Meliá Cohiba in Havana, staying exclusively in The Level — and it was truly one of the best hotel experiences I’ve ever had. The location overlooking the Malecon and the vibrant Vedado area was perfect, and the comfort of the rooms paired with panoramic views made every moment memorable. The Level service consistently exceeded my expectations with a level of personalized attention that felt both welcoming and effortless.
Thanks for the special gift received upon my arrival.
In particular, I want to extend a sincere thank-you to Stella, Amanda, and Heidi from The Level team office — their professionalism, warmth, and genuine care made my stay especially remarkable. Whether it was anticipating needs before I even voiced them or delivering service with a smile, they truly embody thoughtful hospitality.
Overall, the blend of elegant accommodation, attentive staff, and high-quality service at The Level made my Havana visit unforgettable. I will gladly return and highly recommend this experience to anyone seeking comfort, service excellence, and a special stay in Cuba.