Meliá Desert Palm member of Meliá Collection

Elsayed and Ahmed were extremely professional and supportive throughout our stay. David, who warmly welcomed us upon arrival, was exceptional and provided us with all the necessary information. The service was outstanding, and every request we had was promptly attended to in a very efficient manner. Overall, the team was highly cooperative and made our experience truly excellent. This is not the first and certainly not the last. Highly recommended.

The hotel was not at all the reflection of the photos, which suggest a chic, bucolic escape away from the city. The pool, too, does not correspond to the pictures: there are tables and chairs for dining placed right next to it, so guests constantly walk past the pool. It is not particularly pleasant to be dining at the Epicure restaurant while having a view of someone in a swimsuit checking themselves in the window. The pool itself is rectangular and narrow, meaning everyone is lined up along the sides, which makes it far from relaxing. The hotel is not family-friendly and is very impractical to access. While the room was indeed spacious, there are very few rooms overall. The reception was far from welcoming—cold, condescending, and robotic, as if assuming all guests were either extremely wealthy or impersonal. Breakfast is à la carte and of good quality, but not very convenient since there are no pictures to help guide choices, which makes avoiding waste difficult. On a positive note, the housekeeping staff were excellent. However, the palm trees and greenery looked tired and poorly maintained. The facilities in general, including the gym, felt outdated and in need of renovation. Technical issues were also frustrating: although eventually fixed after two days, the television, the remote-controlled blinds, and the complicated light system made evenings in the room stressful rather than relaxing.

It was a nice staycation for us . The rooms were great and the guest service manager was very helpful at every stage to make our stay comfortable and memorable. David gave us a nice tour around the polo club and the large stables with lots of of explanation. The food in Epicure was good with great service although the steak at The grill was below expectations. Overall a great experience .

Great experience for a full wellness retreat. Team and service are amazing, food definitely in adequation with the wellness experience. SPA is amazing. Fantastic Atmosphere. Thanks to Ahmad, David, the epicure team, and the room cleaner for making this journey memorable. We will definitely come back 😊

The gym is superb — packed with top-quality equipment, far beyond the token treadmill-and-dumbbell setup you find in most hotels. What really makes it special is the view of the stables, where you can watch polo matches and see the horses in action as you train. It’s a one-of-a-kind setting that turns every workout into an experience.

We had an amazing experience at the Melia Hotel Dubai. The staff were incredibly friendly, attentive, and always ready to help with a smile. The breakfast was delicious with a great variety of fresh options every morning – definitely a highlight of our stay! The rooms were beautifully designed, spacious, and clean. We especially loved the unique touch of having a bathtub right in the room – such a relaxing way to unwind after a day in the city. Highly recommended – we would definitely come back!

My daughter and I were thoroughly impressed with our recent stay at Melia Desert Palm Dubai. The level of service we experienced was nothing short of exceptional, reflecting a high standard of professionalism and hospitality throughout our visit.||Having traveled and stayed at over 200 hotels and resorts globally, we regard this resort as one of the finest. Prior to our arrival, the hotel demonstrated proactive communication by reaching out via WhatsApp to provide information, coordinate our preferred check-in time, and maintain attentive follow-up during our stay—efforts that significantly enhanced our overall experience.||We had a villa with a private pool, which made our stay special, and were surprised by the thoughtful touches provided at check-in.||We extend our thanks to the Melia Desert Palm team for making our stay memorable, and to Front Desk Manager Mr. Abdallah for his personal touch, and the wonderful surprise we received at the time of checking in. ||We would also like to recognize the following individuals for their outstanding contributions:||* Mr. Ehsan for the horse trip experience|* Priority check-in receptionist Mr. Ahmad|* Housekeeping staff Mr. Suman from Nepal and Mr. Tharadu from Sri Lanka|* Mr. Nyi Min for his attentive service throughout our stay||We look forward to returning soon

We had an excellent stay at the Melia resort. Stayed at the 3bhk villa with the swimming pool. Facing the polo race ground. Pony ride for kids. Half board package. Amazing time. Kids loved it. Food was good tooo!!