Meliá Desert Palm member of Meliá Collection

Hello, I stayed with my family for 10 days at this hotel. First of all, the hotel is beautiful and the service is incredible. The staff are very friendly and welcoming. We were upgraded on arrival and had a wonderful stay in one of the hotel's villas. Thank you to the woman who checked us in, whose name we unfortunately forgot. The villa was clean, and the meals we had at the restaurant by the pool were delicious!||We would like to sincerely thank Nyi Min, who took great care of us every morning, Senali, who was adorable and made incredible virgin mojitos, and Kamaran and Ashish for their service and kindness. ||We would also like to sincerely thank Yas Sein, April, Suman, and Phyo Zaci (I hope I spelled your names correctly)|for maintaining our villa and their thoughtful touches. It was a real pleasure to spend 10 days with such warm and pleasant staff.||Special thanks to Ahmed, if I'm not mistaken about his name, who checked us out. ||We've probably forgotten a few names, but we would like to thank the entire Meliá team.||We look forward to seeing you again!

This our second time in this hotel and it won’t be the last , in both times we got served by (Shahid), he is very helpful, kind with a wonderful attitude. Also Amina from the reception was very supportive and helpful before and during our stay. We booked one bedroom with private pool it is amazing, the room is spacious and neat. The pool is the masterpiece 👏🏻 the size of the pool and the depth is really a game changer, also it so clean and i really loved how the pool light up in the night. It works for both couples or families with kids, My kid enjoyed aloot even though it is deep for him with the floaters it was just amazing.

We’re Melia membership holders and had two options for Dubai — one was adults-only (not an option with a toddler!), and the other was this one. We stayed here for a week and can highly recommend it to anyone looking for a beautiful, calm stay outside the usual Dubai bubble. It’s a boutique-style hotel with just a few rooms, so it feels peaceful and personal. The two restaurants are excellent — amazing food every time — and the staff truly make the place special. Special shoutout to Kamran and Nyi Min at the restaurant — they were so thoughtful and attentive that they knew our breakfast order by heart by day two and always made sure our toddler was served first (a small detail that saved us from morning meltdowns!). Also, Kavindu and Nidharshan by the pool were absolute stars — always friendly, playing with our little one, setting up our sunbeds before we even arrived, and bringing out small toys to keep him entertained. It’s the people that make this place shine. Thank you for another wonderful stay — we’ll definitely be back.

We visited the tennis courts after booking through Privilee. We were informed in advance that access would be allowed if courts were available. Security confirmed this and allowed us to enter, and the courts were empty at the time. Before we began playing, we were asked to leave following a discussion between a resident and the coach regarding access for non-residents. The coach then refused to allow us to use the courts. The situation was confusing due to contradictory information: • Administration stated that the tennis courts are included in Privilee • The coach stated that they are not included Later, we were informed that tennis courts are not part of the Privilee agreement and that this issue could not be resolved. As a result, we were unable to play at all. Unfortunately, the overall experience was disappointing due to poor communication and lack of clarity regarding access rules. I hope this can be improved in the future to avoid similar situations. disappointed. I do not recommend this place or privilee.

I stayed for one night and had an amazing experience. Elsayad was incredibly professional—he thoroughly explained all the amenities and facilities of the hotel and even upgraded my room. Fayes was also very helpful, and the entire team went above and beyond to make my stay truly memorable. Highly recommended!.

This is the third year we work with the hotel teams during Dubai Polo in the Park event. Honestly every year the team overachieves; this year was just extraordinary. I would like to highlight and thank Nayla Hmaidan, Timothy Muasa, Aashiq, Julie and her very sweet colleague who helped out in the villa from F&B (her name escapes me so sorry!), the housekeeping gentleman who was present all day, IT super team, David and Shafiq from concierge, and of course the beautiful GM who always passes by to personally make sure everything is on point. WOW!!! HONESTLY so impressed and grateful to each and every one. Thank you!

The hotel pictures are deceiving. There’s no door between the sitting area, bedroom, and bathroom. The toilet seat is right next to the bed where someone sleeps. Instead of a proper window, it’s very visible and just open. Ants are crawling all over, and the quality is very cheap. I don’t recommend it at all. If someone sits in the sitting room and turns on the TV, the person in the bedroom can’t sleep. If someone uses the shower, no one can sleep. I do not recommend it at all.

It was a nice staycation for us . The rooms were great and the guest service manager was very helpful at every stage to make our stay comfortable and memorable. David gave us a nice tour around the polo club and the large stables with lots of of explanation. The food in Epicure was good with great service although the steak at The grill was below expectations. Overall a great experience .