deborah m.
Yelp
Forever this has been good, but it's going downhill fast. I know it's hard to get help when people can stay home and get free money, but when it affects food and service, it's hard to rave.
We ordered drinks with our food. After 15 minutes we saw our server and asked how the drinks were coming. Response was "I don't know, there in the bar" hummm We went in and retrieved them. Now we've been there 45 minutes, look around and see our server sitting at a table having a good chat with a couple. We asked about our food again when we got her attention. She went to the kitchen and brought cold food and the shredded cheese for my taco. At this point, we asked for a manager. She was very annoyed when we showed her the crispy dried up refried beans, the cold fajitas and my plate of cheese. She shrugged and said "I don't cook the food!" My husband said look, this isn't even edible! The manager said " I will give you 20% off the next time you come in." Next time??? Before we left our server did over hear the manager, apologized, and took 20% off our bill. This would not have happened when the male manager was there! He is very customer friendly