Fenna B.
Yelp
My family and I were in Pittsburgh for the day and wanted to try a new restaurant.
I'm autistic and chose Mercurio's because I knew that I needed simple, familiar food.
The place is nice. The neighborhood is nice.
The hostess seemed annoyed by our presence and could not muster a friendly greeting.
As I perused the menu, I noticed a "no substitutions" clause, which is always a red flag.
My son is also autistic and we often need more simple dishes without extra sides or garnishes.
There was a four cheese pizza that seemed nice, but it was a "white" option...no red sauce. What I needed was the four cheese option with red sauce. I looked down and to my disappointment, that pizza doesn't exist.
When the waiter came, a good looking gentleman with striking blue eyes and luxurious hair, I explained to him what we needed.
I said, "My son is autistic and has a limited diet. I'd like your four cheese pizza but with red sauce and no garnishes. Just cheese and red sauce. Can you accommodate that?"
He quite rudely let me know they'd be willing to make such a difficult exception to their rule but only because it was slow.
Since I neither want to burden these poor pizza chefs with making an incredibly simple pizza with the ingredients on hand, nor did I want to be talked down to by an ableist server, we decided to leave.
No substitutions are inherently ableist and exclude those with dietary restrictions, allergies, and neurodivergent kids with dietary needs. It's laughably ridiculous that a pizza shop would have such a rule. Pizza is the easiest food item to accommodate.
But what happened next was atrocious. As we were leaving, the server followed us to the door, attempting to explain away their decision not to accommodate Disabled patrons. I had to tell him to leave me the f*ck alone once I was out of the restaurant and on the street.
Oh, and the restaurant is too small to accommodate wheelchairs, so I guess they really don't care to serve the Disabled Community.