Dr Karl McAlinden
Google
Disappointing Experience – Wouldn’t Return
Visited Mesa Franco on a Tuesday evening and unfortunately, it was a thoroughly disappointing experience from start to finish.
First off, we didn’t have a reservation and were seated in a rather unwelcoming area of the restaurant – not a great first impression. The chairs were incredibly uncomfortable, which only added to the overall lack of warmth in the atmosphere. It was quite chilly inside, so I can only imagine how cold it must be out on the terrace.
The menu was another letdown – the English version had higher prices than the Spanish one, which felt unnecessarily exploitative. When we pointed this out the waitress still
Insisted on charging us the higher prices. On top of that, they didn’t have the cut of steak listed on the menu and offered a lesser substitute without much of an apology.
Food took nearly an hour to arrive, and when it did, the steak and sauce for the steak was cold. To make matters worse, the cocktail I ordered came long after I’d finished eating and was about 95% ice (see photo).
Between the poor service, uncomfortable seating, and subpar food and drink, I can confidently say we won’t be going back.