Macy J.
Google
Unfortunately, while we had high expectations, the overall experience was very disappointing.
The drinks were watered down, and the food was nothing special—definitely not worth the price. On top of that, the service was extremely poor.
Our waiter—tall, Caucasian, short hair (I believe his name was Mike or Bryan)—clearly lacked basic customer service skills. From the moment I asked for separate tickets for the group and drinks, he seemed visibly annoyed.
We went during happy hour and were served a very watered-down margarita that was initially charged at $20. I had to remind him it was happy hour; he adjusted it to $18, but then added gratuity to my drink ticket only, not the others. He also added automatic gratuity to our meal for a group of four, which felt unnecessary but we let it go.
One person in our group ordered the same drink 2–3 times, and the waiter later asked if he could reuse the same glass because they had run out. In my 45 years, I have never experienced that—completely unacceptable.
Another person arrived earlier and ordered at the bar, where they were charged regular price instead of happy hour. The bartender corrected the price but said gratuity was not included, which made her feel pressured to tip.
As we were leaving, the waiter loudly called us back, saying one margarita hadn’t been paid for—only to later realize it had been paid.
Overall, this was a very bad experience for everyone in our group. Between watered-down drinks, mediocre food, inconsistent pricing, added gratuity, and unprofessional service, we will not be returning.