Mesm Tokyo, Autograph Collection

We stayed at this hotel when we first got to Japan. It's a nice place with nice rooms. We were upgraded to a deluxe room and it was pretty big for Japan standards. Some of the staff spoke English so that was good. Check in process was easy and fast. The views are pretty. The park and harbor area. You can see both the Tokyo Tower on one side and the Skytree. There are three restaurants in the hotel. The bar, Chef's Theatre, and a higher end one we have not been to yet. The trains station near here are a 4 minute walk and an 11 min. We try to schedule most from the 4 min one. Not to many restaurants very close. Every night they have live music down in the lobby. It's nice but gets in the way if you wanted to eat in the bar. This is a duplicate . Yelp is working on getting rid of the two entrees on Yelp Thank you

awful experience - beware, and I am a platinum elite so i've been to a bunch of starwood properties. arriving fresh from our 14 hour flight, we were "greeted" by the guy at the VIP desk who asked to see my proof of corporate affiliation for my corporate rate. I was traveling with family and didn't bring any business cards with me, however I pulled up my picture on the corporate website and showed him along with the snippet indicating we were a subsidiary of the corporate. He told me 1) our corporate rate would only apply to one of our two top s, not the room for our kids and 2) he could only accept our corporate rate if I produced a business card AND it did not cover any subsidiaries. Exasperated I didn't try to argue and asked how much the rate would increase to. My corporate negotiated rate booked perhaps six months ago was $250 per room. The new stepped up rate increased to an unfathomable $900 per room nightly. It was 6pm and we were tired from the flight so I could neither argue nor try to orchestrate an alternative hotel for the night. I decided I would shorten our 7 night stay to just tonight and find a new home tomorrow for the remaining days. I checked out the following day and just decided to stiff upper lip the paying of $2000 for a place very far from the four seasons experience. Worse still, upon checking out, the front desk prepared our bill for a "prepaid 7 nights for the two rooms" so I was looking at a bill for $14,000. I kept my cool and just kind of laughed out loud and assured them that the rooms were not prepaid and that we had agreed the prior day I would be checking out today, and I reminded them that I even requested a late check out. They quickly realized their mistake and just charged me the $2000 usurious dollars for a night's stay. I thought of all the homeless people i could have fed with this. I do not mind spending money but I need value. This was so entirely out of whack not only with the high end hotel experience but also, importantly, other prices in tokyo, for food, events, taxis, etc

Mesm Autograph Collection Hotel The mesm Hotel is located next to Takeshiba Station and a short distance from Shimbashi Station. The hotel is realatively new, having been constructed within the last few years. The rooms are large and have lots of conveniences. Many of the rooms have balconies. We secured a room with a view of Hamariku Gardens. It was a lovely view of the city and the park. The bathroom was outstanding with an oversized shower and separate bathtub. We took breakfast every morning. The buffet included Western, Japanese and a few Chinese selections. One of the best breakfast buffets that I have had in Japan. Overall, a 5 star ++ hotel.

We loved this hotel for its unique style and amenities, as well as the convenient location. It's very close to the Hamamatsucho monorail station and railroad station--so very easy to get here from Haneda Airport. The service is outstanding from the moment you arrive. The rooms are large with great views because the reception area is on floor 16 of the building and the guest rooms are on the floors above. The bathroom in our 21st floor room had an excellent soaking tub and a combination overhead/spray shower with very good water pressure--and very roomy. The amenities are fun: A Tokyo Waves "book" in the bathroom, which contains cute boxes with toothbrush, comb, vanity kit, etc.; upscale skin care products; an electric piano; superior tea and coffee offerings that include matcha accessories and taffy; glass bottles with beer, water, and an orange drink in the refrigerator. Extremely comfortable bed with light controls on the nightstand. And of course . . . The usual Toto toilet in a separate room with a small sink for hand washing. The bathrobes are very classy and the towels are superior. There was also a very cute "bear brick" in the entryway and it turns into camouflage when a light flashes at it. We also had Sunday brunch in the Chef's Theater and the buffet was most definitely five star. All in all, we loved this place. It is most definitely a memorable hotel. I'll be back.