CINDY L.
Yelp
My husband was out of town on business one day recently, so I thought this would be the perfect time to order a thin crust pizza, but with MY favorite toppings, instead of our usual plain cheese. Metro Pizza was pretty close, and I had picked up a pizza from them one time before, and enjoyed it, plus they offered both of my favorite toppings, so I decided to place an order from their App directly for delivery. We are only a 5 minute, maximum drive away, so I figured delivery should be reasonably fast and smooth. Boy oh boy, was I wrong!
After waiting an exceptionally long time for their assigned delivery window, I ended up waiting an additional 20 minutes for my delivery to arrive! It ended up being very close to one and one half hours of waiting for my food, no exaggeration! I was getting more and more frustrated by the minute, knowing that had I not been in lots of chronic pain from the day, I could've picked up my order and been done eating, long before, "this" delivery arrived. I decided to call them to find out where my order was, when alas, I heard a knock on our door. Finally!!!!!!!!!!!!
The female delivery driver, didn't apologize or anything, she just handed me my food and bolted to her car. I had already pre-tipped her on my bill, so why should she care, I guess? My pizza was handed to me cold, with zero warmth left in it! The small mushroom and green olive pie didn't even look appetizing cold, but I spent a fortune on it, so I fired up the toaster over to heat it up.
In the meantime, I had also ordered a house salad, so I wanted to dig into to that. To my dismay, my otherwise decent looking salad arrived with store bought croutons loaded on top. A restaurant, that offers various Italian dishes in addition to their pizza, couldn't even bother to easily make their own croutons? I tasted one, and it very closely reminded me of some cheap-o, heavily salted and seasoned croutons I had the misfortune of buying one time, yuch! So now I had to remove all the excessive croutons from my salad before I could even eat that! What an incredible awful journey that evening had turned out to be.
Even reheated, my pizza seriously disappointed me. The crust was "off" and it lacked the great flavor from the sauce, that one should expect. It wasn't the worst pizza I've ever eaten, but on a grading scale as ordered, I'd give this pizza a C- /D+ at best. After paying a premium for the olives on my pizza, above what the mushrooms were, to find that they maybe sliced up five or six small olives, tops, for the entire pie, I thought I couldn't get more aggravated. The profit line on a pizza and it's toppings is already extremely high, and they have to get skimpy!!!
I don't often write scathing reviews, but people have the right to know ahead of time, what they have to look forward to if they order delivery through Metro Pizza in Henderson Nevada. The answer is nothing! This restaurant is a mid-high priced pizza place that offers a selection of pasta dishes, etc., not a five star fine dining establishment. Though it was a disastrous pizza and salad splurge for me, nobody else should ever receive that kind of lackluster service, and waist their hard earned money as far as I'm concerned.
In good conscience, and in spite of knowing the robust business this restaurant often does, if you dine in, I can not recommend it based on that fateful evening I decided to order from them. There are other places in the general vicinity that won't disappoint. Unfortunately for me, very few offer that thin crust or my loved green olive topping I enjoy on occasion.
My advice is to look elsewhere!