Mike K.
Yelp
2 out of 5.
Living in Austin, it's hard to get out of the city, but driving out to Elgin for a day for this place was not worth the drive, and the dry brisket was something I was hoping we wouldn't experience.
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Pros:
- Plenty of parking
- Plenty of menu items that you need/want
- Spacious inside
- Standard pricing against competition
Side Notes:
- Open daily from 10 - 8 PM
- No reservations; first-come/first-served
- Take out/delivery
What We Got:
- Brisket
- Pork garlic sausge
- Smoked St. Louis Pork Ribs
- Cream corn
- Potato salad
- Banana pudding
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Design/Space: It's spacious, restrooms were a bit dirty (came on a Saturday, around 5 PM), and it wasn't busy at all. The way into the space wasn't confusing at all on how to order, so it's designed well, except the extra pickles and sauces are closer to the exit area, versus right after you pick up your food. A suggestion would be to move it closer to when you get your food, but it still works.
Services/Staff: Could be better in terms of customer service. Felt like maybe they had a bad day, but weren't cheerful at all, and when I compare it to Terry Blacks or Franklin's BBQ in Austin, you can sense a love for what they do.
Food/Drinks: The only thing that we thought was a 3 out of 5 was the banana pudding. Everything else (except sausage) was a 1 out of 5. Here's why: the brisket was extremely dry. It was hardly edible, even after drenching it in the sauce. The ribs were also dry and just felt like they were sitting out for a long time. The sausage was a 2 out of 5, as it was too greasy and lacked that fresh flavor. Potato salad was average, and nothing that made me fall in love with it. Cream corn tasted like the corn was not fresh. I read the previous reviews, but I wanted to go and find out how it was personally.
It's disappointing because I love Meyer's sausage when I would buy it from HEB, cook it at home, and thought the experience would be the same or better at a full restaurant.
The brisket is seriously disappointing; it was extremely dry.
Opportunities to Improve: A couple of suggestions. One, ensure that the staff loves what they do. We just didn't feel the love, comparing it to others that we love going to. Secondly, focus on the quality of the food. The standards are something I've grown to love at Meyers, but it was disappointing.
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Summary: I hope they can address the issues, and if I see reviews pick up, we will definitely stop by and give it a second chance. However, with choices as a consumer, we might not stop by until things improve.