Jack I.
Yelp
Made a reservation, arrived at the restaurant 5 minutes before the reserved time. Greeted by the hostess and told they didn't have a table ready and that they didn't know when one would be available. Waited another 30 minutes past our reservation time before being seated. Never received any sort of apology or explanation about what was taking so long as the hostess disappeared for the whole wait, people were starting to pile up at the door waiting for the hostess to come back. The whole process seemed extremely disorganized.
Once we finally got a table, the waitress who severed us was ok, they were nice but spoke so quietly in a busy restaurant no one in my party could hear them and everyone had to ask them multiple times to repeat what they were saying, it did not help that they were wearing a face mask which muffled their voice even more. It got very annoying very quickly trying to talk with the waitress.
Food wise, first we ordered a pizza to the table. It was very under cooked, cheese wasn't even fully melted and there was a lot of liquid on the bottom of the tray which made the crust and underside super soggy. The crust was also super doughy (Preface, I don't like doughy pizza), honestly had better pizza at domino's. We also ordered some mozzarella sticks they were your typical fried cheese stick, nothing special there.
For my meal I had fettuccine Alfredo with chicken, I ordered this as I was already worried about the quality of food, due to the pizza, and thought to play it safe with an easy dish. Well unfortunately that was a mistake. The sauce was creamy but lacked any sort of flavor, might as well just have given me an unsauced bowl of pasta. Pasta was also way over cooked and very soggy, was the texture of the dumplings in chicken and dumplings. chicken was ok, a little dry.
Overall wouldn't recommend. Won't be coming back, there is plenty of way better Italian restaurants in Charlotte.