Shelah S.
Yelp
Alright, now I grew up in the area and used to LOVE going to Michaels. Whether it'd be a chardog, some yummy cheese fries and their salad, at that time, whatever you got always always hit the spot. I mean granted their decor was a little dated but you come there for the food, PERIOD. But! It's been a long time and lots has changed. From what I remember, a great feature of getting salads here was although they are pricy, you had unlimited ingredients and whatever you wanted was always fresh. I mean, you could actually SEE the workers fill up your bowl. Unfortunately, this was not my experience when I stopped by. Recently, I came in to get some large salads for my family. It was $20/large salad, I knew the price would go up because of inflation but as the price increased, I didn't know the quality of the food would decrease. The remodeling of the restaurant makes you place your order with the hostess when you enter, the one who took care of me, her name was Julia, was very kind. So, A+ for customer service. I put in my order and I ordered three large salads, im not going to describe what each salad entailed bc that's just too much, haha! Anyways, these orders were placed to go. So, when we received our salads and got ready home, ready to eat, one of the salad we ordered didn't have grilled chicken in it despite being ordered and the romaine lettuce and leafy greens we had requested to be chopped were wilted and brown. First off, EW. The portion of a large salad was significantly smaller and just overall, the taste of the salads were not good. It was evident that fresh ingredients were not being used and I was disappointed because for $60, you would expect better. A lot better. Based on the other reviews, it seems like the quality of the food here has gone down significantly which is a shame. To be honest, you have much better restaurants on this block with much better food than here. So, if you're looking to try this out, I'd say skip and save your money. BYG is right next door and has much better quality food for a fraction of the price. Michaels used to be good but not anymore.