Michaels

Love coming here for almost anything, especially gallery frames, ribbon, even chocolate bars and Twizzlers. Good mix of craft, games, and inspiration for taking up a new hobby.

The black gentleman was instrumental in assisting me with my custom frame for my diplomas. I appreciate the time he took in picking the perfect frame and matting.

First time going to Michael’s , I placed an online order that took over 3+ hours to get ready. I called 2 hours after placing my order to check on the status , and the lady that was on the phone with me said that they were working on the order . I asked her to see if she had the product in stock , because I had checked online for a different store that was closer to me and it said they had it in stock and when I went they didn’t . So I asked the lady if she was able to check and she didn’t want to, and I let her know that I wanted to know ahead of time because I needed the product by today and she just told me that it will notify me via email to let me know if they had it in stock or when it was ready. I call back after more than an hour later of speaking to her and not receiving any updates on the order, and asked to check the stratus , all she said “i’m working on orders right now “ . After 30 more minutes I receive an email saying my order is ready for pick up. Once I get there I ask an associate on assistance on picking up an order , she just points me to some bins . And wasn’t friendly or offered to help . I didn’t see my name on the pick up bins and a different employee ask for my name , and had my product laying on a counter and just handed it to me with no bag (keep in mind the item wasn’t small nor a HUGE item that can’t fit in the bag) staff was unhelpful and unfriendly . Also store was more than 30 minutes away from me , so it would’ve been helpful if they let me know if they had the product in stock because they also let me know that my order was ready and hour before closing . when i had placed it HOURS BEFORE THEY CLOSEDD so they had enough time to get it ready or notify me if they didn’t have it so i could check another store .

Zoe in custom framing saved the day with the incredible experience and eye for how to bring a photo into a real piece of art. This was a gift for my mother with little turn around time and when I came to the store there wasn’t much of a plan until Zoe came to the rescue and helped me. ZOE IS WONDERFUL-5 STARS ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

I was super happy. Got a lot of clearance. Store was clean. Purchased 10 scan n cut blades. Wish they sell more SNC items than cricket. Did not find the new paper pack ( 400 counts).

I was here to just collect a few things for my scrapbooks and I overheard one of the managers (old white dude) talk to one of his workers (black guy..) disgustingly. One thing to be a manager and another thing to be a dictator. The young man seemed to not be fully phased - probably used to it, which is much worse - but it bothered me hearing it. Especially in this society. Do better Michaels.

I wish I had time to browse for more picture frames. But I can't find their restroom. I had no choice but come back some other time.

Not many staff members on the floor for help. If you can find someone, they are helpful. They do not take you to help. They normally just say an isle, point in the general direction. I guess that's all we can hope for these days.