Marcia R S
Google
The place has a pleasant asthetic and looks like it could be a really nice place, but I had a poor experience here. The food was just ok, and the service a D+... and the plus is for the other employees, not the guy behind the bar.
I had the eggplant with fries and a turmeric tea. The tea was good, the fries were tasty and crispy, but the sandwich lacked flavor. The eggplant was deep fried and was crunchy, but I would not order it again.
The biggest issue is had was the gentleman behind the bar was not at all helpful or friendly. I arrived at 3pm on a Monday, and apparently there is no table service until4pm. It was my first time there and I mentioned that I had never noticed the place before and how good the pastries looked. When I asked if the place was new, he told me the place had opened a few years ago, but didn't welcome me or bother to ask if he could help me. I told him I was looking to have a tea and a sandwich, still he didn't bother to hand me a menu or tell me to sit, so I grabbed a menu and asked, can I sit at a table? His response was, you can sit anywhere you want. I said ok, do I order with you? He said yes, because he was working alone. Ok…. So I order with him and he gives me a table number. When the tea was ready he calls out the name of the tea like there's 20 people in the place. There is only one other costumer, so obviously the tea is for me. I go up to get my tea, and there is no napkin, no spoon, and no comments about where to get anything. To my left I see a little tray with honey, sugar, and a small cup with 2 small spoons. I ask, are these clean spoons for me to use? He looks at me, looks at the spoons like I'm an idiot for asking, and says, I hope they're clean. Dude, I don't know if that cup is for used spoons or I'm supposed to help myself to a spoon. At this point I'm annoyed by his lack of help. I put honey in my cup, use one of the two spoons from the small cup and go to reach for a bar Napkin. He grabs one right from under my fingers and instead of giving it to me, proceeds to dry a glass with it. I then go to the table with my tea to wait for my food. The food comes out pretty fast, and someone else brings me the food…um, so you're not alone. The food comes with no utensils. So I have to get up and bother this guy again. Where can I find utensils I ask? On the other side of the middle counter he responds. Fine, I get my utensils, find the napkins there as well, and sit down to eat.
I don't know if he was having a bad day, he was just clueless, or he's just a bar tender and feels it's not his job to help. There was only one other customer in the place, so he wasn't rushed or too busy to be more informative. If they are going to allow you to eat at the table but not give table service they need to explain how it's going to go down. This guy was acting like I was asking him a bunch of dumb questions. At around 4pm 2 other employees appeared and they at least acknowledged me and said to have a good night while I was leaving.
I rarely give bad reviews, but after spending $30 on a mediocre sandwich and a cup of tea and getting treated like I was a bother, the establishment needs to know they can do better. If your bartender doesn't want to be bothered taking orders, hire wait staff to help or do take out only until 4pm. If you are going to continue to serve food this way, make sure your staff knows to be more helpful to people coming in who may not be familiar with how the establishment works.