Midtown Medical Group

While today was the first time I sought care through the Midtown Medical Clinic, I was suprisingly impressed by the outstanding level of care. Dr. Wulf and Medical Assistant, Jacob were so kind and made me feel comfortable about an embarrassing condition that other medical professionals in the past, made hurtful remarks about. It was such a relief to feel like I mattered and that my concerns were validated by talented medical professionals. I am so happy I chose to trust my care to the very competent team at Midtown Medical Clinic.

I’ll be looking to transfer out of this clinic. Absolute worst with scheduling, long wait times, never ending calls to speak to someone and then calls dropped after waiting on the line for 30 minutes each phone call. Appointments get canceled without explanation and without a rescheduled date. Process starts all over again and most appointments are booked out months in advance. Very disorganized system.

I had a very disappointing experience with Dr. Krause today. She was very non-sympathetic and had zero empathy towards the situation I was going through regarding test results that came in. You could tell she just wanted to be done with her day.

Actual doctor's visits have been fine to excellent and I have found the women, who answer the phone and put one on hold, to be polite and generally helpful. But this morning I was referred over the phone to someone who was really rude and angry (possibly a nurse) who, was not very helpful and not at all kind, dismissed me by saying she would put me "in the bucket". Is that a way to talk to patients who are trying to just get some help?

I recently saw Dr.Magee at midtown clinic, she had explained to me in depth what goes on with the body and how she was going to be able to help me. I haven’t encountered a doctor like her ! She was the best at what she did , i told her she is a magician! My back pain has been very debilitating for me and she was able to help me just with one visit for therapy. I appreciate her & the staff at midtown!

I have tried hard to work with the team here, meeting twice with the office manager and documenting my concerns, in writing, over incredibly long hold times and multiple medication mishaps. Twice I needed medication that was not filled or refilled in a timely manner. The pharmacy sent an electronic reminder and faxed a switch to the medication the doctor prescribed (not a prior auth). No one at the office reviewed the fax. I had no medication over the weekend with active pneumonia (I also called the office on Friday asking for the medication order to be prioritized). The only way I was able to get attention was to go to the office, Monday am, and beg to be seen, beg for my medication to the back up office manager. The second instance the doctor was alerted by the pharmacy that my prescription needed a refill, it took 8 days for the refill by the doctor, even when the medical assistance told me she added an urgent reminder for the doctor and refill. I called the back office staff for help and was told no other doctor could act as a stand-in to refill the medication.

Absolute gross incompetence and impoliteness. My doctor has been faxing over a referral every day for over a month. I either get told that someone is looking at my case and they aren’t in today, my referall hasn’t showed up yet or they need information from a third party that I have never even utilized. It’s really simple. Step 1: doctor sends referall to the orthopedic department. Step 2: you make an appointment. Step 3: you show up to appointment and do what needs to be done. I am not kidding, this garbage medical center can’t piece these three steps together, and yes, my doctor has been faxing the proper number. I can’t help but wonder if this medical center is intended for street tweakers and lawsuit people who don’t actually want anything taken care of. You would think that they would be tired of hearing from me multiple times a day but maybe it’s fun to mess with the heads of patients at this place. The 3.0 rating is laughable, considering more than half of them are obviously midtown medical giving themselves positive reviews.

If I could give this office a 0 star rating I would! The front desk coordinators have no phone etiquette, they transfer the calls to a place you dont even need to speak to & they are worthless at even taking a message for the main doctor or the medical assistant. I hope they all get fired because they have no compassion! You guys are in the wrong field & I am filing a complaint with your headquarters! My brother is fighting for his life & these women have the odacity to play phone games! You guys are pathetic & useless!!!!!!! Nothing against Dr.Yee or his lovely medical assistant but your front desk personel needs to get replaced/hopefully FIRED!

After the front desk "losing" my appointment, then not being able to schedule for an entire month, I must find a new DO. Most of the doctors I saw were good although obviously new to practicing medicine, but with serious back problems this is not helpful

Some are good, no like 1 or 2, and most are bad. They can treat stuff you can treat at home all day long but when they need to provide some actual doctoring, they can't, or don't want to, handle it. I would steer clear of this place with every fiber of my being. Hopefully these new doctors remember why they wanted to become a doctor in the first place (and hopefully it wasn't about money).

They treat you like an addict for seeking medical help. I had a back spasm and was in pain and asked for a muscle relaxer because I have had spasms before and they wouldn't give me any, only an anti inflammatory. I was on SSRIs and they switched me to a new one and wouldn't prescribe me the dose I was taking previously so my insurance didn't cover it. CVS reached out to them asking them to up the dose and they ignored the note for a week. I went without SSRIs during that time. I called and asked them to handle this ASAP. Two days later it wasn't done. I called again and despite being quite upset with their lack of care of someone coming off their SSRIs abruptly, they only nudged up the prescription 5mg instead of what it was before and said "let's see if that works." So again, instead of prescribing my normal dose, they only nudged a little, knowing it might further delay me being prescribed medication. Absolutely made me feel like a POS for trying to seek care. Leaving this practice.

Do not go here you are just wasting your time they never prescribe medicine they don't even take your illness seriously bad experience i stop going here

this place used to be good but for some reason they dropped the ball on patient care 30 min wait times on calls, appointments scheduled out for two months which is absurd receptionist lack empathy or manners and are rude they also do not communicate well will other offices so when you go and are like I was referred they cannot find you in there system!

Had a very disappointing interaction with Dr. Krause today. She was very cold and non-sympathetic to a situation I was going through based on test results that were given to me. I would not recommend seeing her based on today's appointment. She really needs to learn empathy.

Intake staff at the UC need to either get retrained in customer service or go work at McDonald's for a years and learn some customer care. Normally they would be fied in a hot minute.

If I could give majorly negative stars I would. I have been trying to literally for a week just to make an appt. I was given excuse after excuse: we're switching systems, I can't update the doctor schedules, call next week. You practically have to beg to get an appt & in the end you won't be given one!! This office & their front staff are absolutely awful!! Especially the front staff that are answering the phones!! Save your time & energy!! Go somewhere else!! I should have come to Yelp prior to calling, I would have saved a lot of my time. Never again!!

Used to be fantastic but ever since they added Urgent Care the customer service has gone down hill. Extremely long phone wait times.

Even with an appointment for a "quick" flu shot, I waited well over an hour. The office staff seem very nonchalant about the wait and when you ask about how much longer it will be, her response was "I guess I could ask the nurse in a little while".... No follow through. I asked again 30 mins later and she said "I'll let you know. Please have a seat".... They called 5 patients ahead of me that didn't have appointments. When the nurse finally called me back, she let me know "no one told me you were waiting. I didn't even know you were on my schedule". While there, I watched 4 very sketchy looking people come in and were given the bathroom key - and were not patients. I'd be very careful if using the bathrooms here. Even with a key, it's open to the general public.

I was nervous to go here seeing the 2.5 star review but they got me In when I needed to get in so I went, and I am so glad that I did! The nursing staff is amazing. I wish I would have checked to see what the nurses name because she was very sweet. But I saw Dr Gail Joseph and I can't praise her enough. She listened to my concerns and spoke to me with kindness and empathy, without judgement. I feel lucky to have her as my doctor and am looking forward to my next visit with her.

If i could give this negative stars i would. If you are a female or identify as a female. please. do not come here or you are risking your physical and mental health. My pap smear was so botched. They left me in tears due to emotional and physical pain and humiliation. I only went here because this is what my insurance would cover. I would have been better off literally anywhere. please. if you care about your own dignity and peace of mind. do not come here. i cannot go into details or my post will be deleted. i highly recommend never coming here ESPECIALLY for anything involving women's health care aka pap smears.

find another doctors office because this one is terrible... they will give you to a new dr every single visit without every explaining it's a teaching facility and no one at that point knows what their doing. The next Dr you see will not review your notes so they won't know your history or why you're there. After being ignored for years when i kept explaining something was wrong, literally bleeding to death constantly, finally one random dr ordered an ultrasound n bam they found a giant tumor in my abdomen protruding from my uterus, after having a Iaparoscopic myomectomy performed by a terrible obgyn i was forced to go to i was then seen the next time by a random male dr who again didn't review my notes and then once i explained my hormones were all out of whack since the surgery ie night sweats/anxiety/sleep disruption/brain fog/fatigue/weight gain... all things I'd never experienced he said he won't check me for anything until i take antidepressants first, like numbing me will solve the actual medical problems. Anyhow I'm at quest now as my new dr requested to get my blood drawn and of course the orders sent through the system are empty, like sending a file that says "please see attached", yet of course the office forgot to attach the file so now we're just waiting for over an hour for the fax to come through because in 2024 you can't just resend the file through the internet with the correct documents like they should have the first time‍

I was hospitalized for a week last year with horrible GI issues. They have been recurring on and off since then. Every other doctor I called didn't have an appointment for months, so I was encouraged that Midtown could see me the next day. The Resident I saw was Dr. Pan. She seemed to listen to my concerns, and went off to review the info I gave her w the attending physician Dr Barr. I never saw Dr Pan again after that point. Dr Barr came in and was so insultingly dismissive of my concerns. He told me "the good thing about medicine is that if something was really wrong with you, you would have worse symptoms". Thanks, Bud. I guess being hospitalized for one week isn't concerning. He proceeded to order routine bloodwork and told me to get paperwork from the front desk. When I got said paperwork there was an order for the blood test and an order for a DRUG TEST. When I called the office the medical assistant told me it was standard for new patients to receive a drug test. Bull fucking shit! When I went to the lab for my blood work, the tech said that on the order the Dr. they didn't know if I had fasted beforehand and was surprised that they didn't ask, being that I had JUST come from there. Obviously, a fasted versus a non-fasted blood test has different ranges. I told her that not only had I just come from there and they didn't in fact, ask me that question but I had told them three separate times that I had not eaten all day because of the nausea that I saw them for. When I mentioned to the technician that I was there because of G.I. issues she shook her head and said there's so many other blood tests you could've gotten done if you're having G.I. issues. I'm surprised the doctor didn't recommend them. The doctor was more interested in gaslighting me and accusing me of being a drug addict than having any genuine concern for my health and well being. DR BARR IS THE ABSOLUTE WORST DOCTOR I HAVE COME IN CONTACT WITH, IN MY 42 YEARS OF LIFE. Add him to the list of dismissive, awful physicians.

Needed to come in for Urgent Care. The staff was efficient and courteous. I saw Dr. Wagner who listened, checked me out and answered all my questions. I was in and out in less than an hour. Will come back if needed. Glad all my records are with one health system.

"I recently become a patient of Midtown Medical Group Ventura and I must say, I was impressed with the care they provided. From the moment I walked in, the staff was friendly and welcoming. I appreciated the convenience of being able to receive referrals for physiotherapy or specialists when needed through text message notifications for appointment availability. Their system of sending out text messages at appointment reminders and what they require from you was so helpful. I was told that I may not always get to see the same Dr when I go there but the two times I went I got to see Dr. Gheissari. She was attentive, kind, and knowledgeable, and took the time to really listen to my concerns. I felt heard and valued as a patient, which is a rarity in today's healthcare system. I went to a different doctor's office a couple of months ago in Camarillo and could not believe the lack of care from the doctor's support staff. Overall, I highly recommend Midtown Medical Group Ventura to anyone in need of quality medical care. The staff and physicians will treat you like a person, not a number.

Dr and nurses very great ! But then the person in the front has issues . you'll see her , she hates herself . She's a very dark complected girl with a turkey neck . You can't miss her . She needs to quit . I was trying to check in for a follow up apt and tried to reject me because they were not primary doctor which was a mistake ... I've been going there for years . However , she was trying her best to reject my needed apt referred through the hospital and needed to be seen within 1-2 days . she says she checked with manager before checking me in , she didn't check with anyone .... she thinks she's running the office . Came back half a second later saying manager was ok with it .... funny girl playing different roles.... 5 stars if she did not exist .

MMG used to be a caring faculty. But they have grown and have become the corporate enitity that doesn't care about you or your time. Every appointment I have made this year since my primary doctor moved on to a better faculty has been awful. They consistently make you wait in the waiting room and exam offices fir at least 45 minutes past your appointment. . The office is totally disorganized ( with the exception of Ester). The doctors are young, arrogant (Akl), and I feel don't give a crap about anyone. They only care about getting paid for every little thing. The fact that you wait over 30 minutes for every appointment. Then they' see you for less than five minutes and rush you out frustrates me the most. If you value your time and dignity avoid this place!

Dr. Strobridge is excellent. Very through. The staff, nurses are very friendly and helpful. The front staff is a different story. They are not friendly, often curt, and the check in wait is long. When calling I've waited up to 20 minutes on hold. Getting prescription refills is difficult. They don't answer the pharmacy for approval so I have to make numerous phone calls. Three times I've run out of heart medication even after notifying the office and prescription nurse in charge of refills needed to no reply or follow-up or action. What has happened to the medical field?

There's a good reason this office has less than three stars. The doctors are arrogant and rushed, and they look at you like a number. Good luck trying to advocate for yourself or ask questions at all. I've had multiple experiences like this here. It literally makes you not want to go to the doctor for anything.

My appointment was at 10am and they didnt see me until 10:50am. I called to remind them that I am outside waiting but they put me on hold for 15mins. If you come plan to go here be prepared to wait for long period of time or just go to Cottage urgent care. They provide care in a timely manner and the staff are very compassionate and kind.

While Dr Krouse is friendly and seemed to be very knowledgeable....the front office staff is very very rude and condescending. I will be looking for another doctor's office because of it. They need to remember that as patience we are their customers and should be treated as such. All doctor offices are busy and many get backed up, but being rude is unacceptable. I was left on hold for 20 minutes, I called back to immediately put on hold. I called again and before they could put me on hold again I explained very quickly I just needed something emailed to me . She rudely said I would need to hold. No explanation no apology My time is just a valuable as theirs. An explanation or an expectation of how long I would need to hold would have gone very far. Another time I was explaining that I needed a RX filled. I was told " well im not a doctor so I cant do that" Their comments are unnecessary. They office needs training in customer service in busy environment. I will be looking for another doctor. I would encourage anyone looking for a new doctor to look elsewhere.

If you want a bossy, arrogant doctor to disregard the pain you may be in, make an appointment with Dr Kourosh Safai at midtown medical. Not only did she tell me I should find a new career where I'm not on my feet, she refused to help me get a disability claim started for my foot..! The younger Dr and her both saw the bulge on my foot and saw I was in pain. All I needed was her to start the claim so I could be excused from work while I wait over a month (in constant pain) to see a podiatrist. Then the podiatrist would take over, we keep Dr Safai informed of my situation, I get the care I need, I recover, Dr Safai closes my case. But no. Not even willing to help. Got a lecture on making appointments. Told her I needed help ASAP, not in a month, and the receptionist on the phone said if I was in pain and unable to work, they would be able to get me on SDI and refer me to a trusted specialist. But no, Dr Safai didn't care. She wrote me a note to give to my employer stating I'm allowed to take 7 days off... Oh, you mean an UNPAID leave of absence... well I could've done that myself, on the app for my company, and not had to waste my time at the appointment. This place is garbage. She's there to make her $, not cuz she cares about you. Look at all the negative reviews about this place..! They SUCK..! If I could give a zero star rating, I would. F midtown medical.

Wish I could give 0 stars this place is a joke . Given my wife the run around for 2 years and just want your money /insurance money . Also don't make plans the day of an appointment because they just decide to move appointments around as they please without consulting anyone forcing you to wait for hours . Not to mention the unprofessional doctors talking outside the room about you calling you delusional because they don't know what's wrong with you

Two SUBPAR experiences here. Today's visit again after THEY set my appointment, and instructed me to be there 15 minutes early....I was....(unfortunately for me) 'ALL' their employees were still out to lunch, so I get out of the lobby waiting area 15 minutes AFTER my appointment time, then wait another 20 minutes in the ' little ' waiting room for the doctor to appear. This is the 2ND time I went there for ONE SPECIFIC THING. They did NOT help me with my request, but DID try to ' SELL ME EVERYTHING ELSE IN THEIR BLACK MEDICAL BAG '. I felt like I was talking to a Rip Off car repair mechanic. OF COURSE MANY THINGS ARE OLD AND WORN ..... BUT THEY ARE STILL WORKING, AND I DID NOT GO IN TO REPLACE OR REPAIR EVERYTHING......I WENT IN FOR ONE THING.....DON'T UPSELL ME! I have ZERO confidence in this office, especially after my original experience with them almost ended with what turned out to be an UNNECESSARY SURGERY! After many visits, including two additional specialists, over almost A YEAR, my problem healed itself, it just literally just went away...,.WITHOUT THEIR AND THE SPECIALIST THEY SENT ME TO OPERATING ON ME! Time for a NEW PROVIDER!

I was given this urgent care phone number by my dr. I called and spoke with Esther at the front desk. What an incredible person she is! Very emphatic and listened to my concerns. Even though I ended up going to a different facility, make sure you ask for Esther to get your questions answered.

I will preface my review my stating I am in the medical field and have exposure to many hospitals and clinics in the area. If I could give MMG zero stars I could. Their primary interest seems to be extracting as much of your hard earned money as they can for "service"...horribly run front office...I will NEVER step foot into this office as long as it is MMG...There are far better run urgent care clinics in the area. Find another one...

Great clinic. Dr. Steck is amazing. He's only at this location once or twice a week otherwise he's in Ojai. Dr. Wilkey is also great and we've only seen him 2 times so far.

Dr.Steck was my wife's OB and he delivered our third baby. We have 2 other baby's, all of which were delivered via C-section due to medical reasons. Her first 2 c-sections went horribly and I watched her suffer during the recovery periods. Our third baby which Dr. Steck delivered was really successful. Her delivery was extremely smooth and the recovery was less than half the time of the other 2. My wife and I are so grateful for him!

I take my mother to her medical appointments here. She used to visit a different office until her doctor moved to this location. I would have to say I prefer this office over other clinics. This is for her primary care. The few times I have brought her so far have been pleasant. There is never more than two other people in the waiting room. The front office staff are pretty friendly and helpful. The medical staff have been very nice in treating my mother. The clinic is on Main St., next to the 99cent store. Even though there is signage from the street, park in the back lot because that is were the entrance to the clinic is. Facility is clean, including restrooms. 5/5 Staff is friendly and helpful. 5/5 Parking can be difficult, but it's there. 4.2/5

Haven't been to the doctor in years. They accepted me right away this week and I only called 2 days ago and got in this morning. I had a good experience with Dr. Dutson. He made me feel comfortable and at ease.

The gals at the front desk are friendly and professional. That is why I gave any stars at all. I used to see another doctor when they were on Brent street and I was happy with the level of care I received. That all changed when the internal medicine department moved to Main Street. The doctor I've seen the last couple times is, quite possibly, the worst doctor I've seen since the late seventies. She is devoid of empathy and compassion. She actually accused me of lying! I felt like I was being questioned by the police. I'm advice is to steer well clear of internal medicine at this facility.

I had a 230 appointment and was asked to arrive at 2:15. I just waited for over an hour to see Dr. G before I finally got tired of waiting and went to reception to get a refund on my co-pay. I then had to wait for 30 more minutes to get a refund. Complete waste of my time and no communication. To make my experience worse I stopped by last week to leave a message for the doctor regarding an important medication and the receptionist was reluctant to take my message instead insisting that I make an appointment to see the doctor. She finally accepted to take my message and didn't even bother to write down the medication name that I spelled out as the doctor had someone else call me back DAYS later to ask for the medication name. As I was waiting for my refund, at 3:40 the doctor finally came up to me and asked if I had time to see her still. Seriously? So at 3:48 when the MANAGER finally came to give me a refund receipt she didn't even offer an explanation as to why I had to wait for so long. Super bad service and such a huge waste of time. I recommend anyone with a tight schedule find an alternate office to go to.

Nice group. The staff was friendly and kind. The doctors were thorough and friendly. I felt comfortable discussing my problem. Medication worked and I'm as good new.

My DR of over 25 years had just recently joined Midtown Medical due to her office building being sold. I was running low on my anti depressant and called for a refill. It took over 3 days for this incompetent staff to see to this problem. Due to the recent and highly publicized suicides of celebrities one would expect that this matter would have been seen to. It is unacceptable and disgusting. I suggest that should you be looking for new medical office,due not use this one,nor anyone connected to Community Memorial Hospital services. They are incompetent at best and staffed by DO,s who are nothing better than chiropractors billing as Mds. Medicare fraud anyone?.

The whole staff at this clinic are so nice, helpful, professional, and very warm. The office is so clean and welcoming . Dr barr is phenomenal he listens, helps doesn't judge and I always feel much better when I leave there. I recommend this office for all your medical needs. Thank you midtown medical group. Special thank you to sylvia and Dr barr.

The staff is very nice, although I was rushed through with a severe cough and painful to breathe. Sent home with cough syrup and proceeded to get very, very ill. Young kid doing the screening needs more training or they need to change their policies on testing and diagnosis. I won't be going there again.

My first visit to this health center was nice. Happy and helpful staff. Only negative was the long wait for second doctor consult.

I have never written a Yelp review before, but feel compelled to warn people about my horrific experience. My mother's Primary care physician quit her private practice and joined this one. For some reason, none of my mom's medical history followed. My mother is 86, disabled and was just released from the hospital from having the flu. The discharge orders prescribed an inhaler and nebulizer to assist her breathing, but unfortunately, did not provide the actual prescription. The assisted living facility where she resides attempted without success to obtain these from the pharmacy, and was unable unless a prescription was obtained from her primary care physician. I called Midtown Medical to explain the situation, and to request a prescription be sent to the pharmacy right away. I was told that my mother would need to be seen, and they offered an appointment. I asked why this was necessary because my mother is weak with the flu, unable to get in and out of the car, and would need transportation to the appointment. They said they did not have her current medication list and she would need to be seen. I reluctantly agreed. We arrived at 10:10 for a 10:45 appointment. Unfortunately, the transport service did not notice that my mother did not bring her wallet with her picture id and insurance information, so I made arrangements to have the assisted living facility fax it over, while we completed the paperwork. Around 10:30, we were told that we would need to reschedule because we were told to arrive early to complete the paperwork and we weren't ready, even though our appointment was fifteen minutes away. They did, interestingly offer to write the prescription without being seen. This angered me because that is not what I was told when I first called. I told them that it is a lot of trouble to get my mom there and that we expected to be seen. They declined, which upset me greatly, causing me to raise my voice, and made it impossible to contain my outrage. This offended THEM, so I said, fine just provide the prescription. To which they said no, we don't care for the way our staff has been treated by you, so find another provider. They fired us! I took a seat in the lobby and made arrangements for my mother to be picked up, and a few minutes later, Juan, their security guard asked if there was a problem, I said, yes my mom needs to be seen, are you going to help us. He said no, he wanted to know why we were still there. I explained we were waiting for my mom's transportation, and asked Juan, what if my mom starts gasping for air and passes out in the Lobby, would she be seen, and he said no, that's what the hospital next door is for! Needless to say I would not go there ever again, even if I were dying, because they would make the last moments of my life even more miserable! I am seriously considering pursuing legal action. Any attorneys out there?

I have never been treated so badly in my life! Not only did they degrade me but they talked to me like I was stupid! They would not listen to my concerns or do what they promised they were going to do! Snobby ass doctors who think they have a sense of entitlement! I would recommend a student in their first semester of med school over these fucking pieces of shit! There's like one or two good people there but seriously go find yourself a health care physician who will treat you well and actually do their fucking job!! I wish I could give this negative stars!

Midtown medical on main st and brent street is one of the best clinics around. Dr. Steven barr , the staff at both clincs are so nice, knowledgeable and friendly. Dr. Barr and his assistant sylvia help me all the time, so attentive. They take the time to talk to me, even laugh with me. I recommend this clinic for all your medical needs. Thank you!

Office was clean. Doctors room was clean. Parking is limited but I found a parking on Loma Vista. Front office staff were very friendly. Resident Dr. Eden was good. Dr. Skinner (not sure if that's how you spell it, since she is not listed on their website) was ok but she didn't seem a bit concerned or sympathetic.

If I could give 0 stars I would. The low rating is due to lack of compassion for me. This place is obviously for profit they do not care if you are in pain. If you call and tell them you are still in pain and the meds they gave you are not working they will set you an appointment 2 or 3 days out even though you have already been seen there for the injury. I have been in pain for almost a month now. After the second set of x rays I was told it would be a few days for the doctor to review the images. A FEW DAYS TO LOOK AT SOME IMAGES ? While I sit here in pain, forced to work due to the fact that my doctors note excusing me from work expired and they won't write me a new one until me next appointment.!!GEEZE! This place looks nice on the inside and they are friendly but I would rate the overall service below par. I have given them enough chances and it is time to find a new doctor for me and I would advise anyone else considering this place for primary care to try somewhere else first.