Milano Malpensa Airport

Milano Malpensa is exactly what you would expect from the global capital of fashion: an airport where design, warmth, and functionality blend seamlessly. As Milan’s major international airport, it manages to feel spacious, accessible, and beautifully organized, without losing that unmistakable Italian sense of style. What stands out most at Malpensa: ✔ Modern, elegant architecture Bright, spacious halls with clean lines and thoughtful design. Everything feels intentional, orderly, and easy to navigate. ✔ A shopping experience worthy of Milan Fashion is everywhere: • Luxury boutiques • Designer stores • Gourmet Italian products • A large, curated duty-free Here, shopping is not just practical — it’s part of the experience. ✔ High-quality dining options Authentic Italian cafés, trattorias, gelato stands, quick-service spots — all maintaining the quality and flavor Italy is known for. ✔ Excellent connectivity: • Malpensa Express to Centrale, Cadorna, and Garibaldi • Bus links to all major zones • Clear signage in multiple languages • Easy layout for arrivals, departures, and transfers • Smooth international connections ✔ Technology and efficiency: • Organized security checkpoints • Plenty of seating • Work-friendly areas • Accessible charging points • Reliable airport WiFi • Clear, accurate information screens ✔ Comfort and atmosphere Even as a large airport, Malpensa feels warm and human, with quiet corners, relaxed areas, and a manageable flow of passengers. ✔ Outstanding lounges and relaxation spaces - VIP lounges offering hot food, excellent views, calm ambience, and everything you need between flights. ✔ Impeccable mobility: Elevators, escalators, moving walkways — everything flows with ease. This is an airport built for travelers who value clarity and comfort. Milano Malpensa reflects the very best of Milan: style, warmth, design, efficiency, and attention to detail. A modern and beautifully organized airport that makes traveling a pleasure.

Their social media manager is good. She or he answers every comment. Yet five days ago I was in this airport waited 4 hours 15 minutes just a passport check. Please avoid this Airport. If you're looking for a warning. Tomorrow my flight is on 1430 I am planning to go there at 9:00. Because I know I will wait for passport check again. For my flight I will get on bus at 8:00. In istanbul it took me 30 minutes pass all the security to drop my bag go to passport control. I cannot compare these two. I'm really really sorry for this beautiful amazing country. This is not good for the reputation of this beautiful country.

A huge airport, with 10-15 minutes walk to the gates, usually with grey walls, a few paintings and sculptures, and not many stores on the way. If you're an early bird, catching a 5–6 am flight, not that most stores will be closed, but 1-2 coffee shops will be open at 5 am. There are good coffee machines next to the gates, plenty of spaces to work on the laptop, and charging stations for phones and other electronic devices. Those who like to smoke, will find their spaces. I noticed a few sleeping capsules, yet they didn't work, so sleeping is available in the old-fashioned (free) way. Public transportation in and out of the airport was relatively easy, though at night you'll have to switch between train and bus shuttles at designated stops. For more travel tips, follow @triathlontrips on FB and INS.

Milan Malpensa Airport (MXP) provides a refreshingly smooth travel experience. The entire facility was notably clean and well-maintained, creating a pleasant environment from arrival to departure. A highlight of the experience was the ease of navigation. Finding the correct gates was straightforward, thanks to clear and intuitive signage throughout the terminals, which significantly reduced pre-flight stress. Furthermore, the staff members were exceptionally friendly and helpful, offering polite assistance whenever needed and making the overall transit process very welcoming. MXP is definitely an easy and efficient airport to travel through.

Milano Malpensa Airport is one of the busiest airports in Italy, serving as a major hub for international travelers. With its modern facilities and extensive flight connections, it caters to millions of passengers each year. The airport is located approximately 50 kilometers northwest of Milan, making it easily accessible by various modes of transportation. Travelers can enjoy a range of amenities, including shopping, dining, and lounges, ensuring a comfortable experience before their flights.

It's a big airport, everything is well organised, but they need to speed up the procedures for All passports for the afternoon flights.. Merry Christmas 🎄

Clean and beautiful airport . It’s nice place when one is traveling to India . Delicious food all around and lot of designer shops that one can’t find in USA . People are not that friendly and it’s hard to be friendly or sociable like in USA . People are more reserved and pay attention to the way you dress and look .

Milan Linate Airport (LIN) is a relatively small and manageable airport, making it a good option for travelers who prefer a more straightforward experience. One of its key advantages is its size; it's difficult to get lost, and the layout is organized enough to navigate without stress. This is particularly appealing for those who dread the sprawling, often confusing terminals of larger international hubs. However, the airport's limited size also comes with a significant drawback: a restricted selection of shops, restaurants, and cafes. The variety is quite limited, and the quality of the food and beverage options is not particularly impressive. This can be a letdown for travelers hoping to enjoy a high-quality meal or a wider range of retail therapy before their flight. Furthermore, the general condition of the airport is underwhelming. For a city that is a global fashion capital, one might expect a more modern and aesthetically pleasing gateway. The facilities feel dated and are in need of modernization and renovation. The lack of contemporary design and amenities is a noticeable contrast to Milan's reputation for style and innovation. While functional, the airport doesn't provide an impressive or memorable experience, and a significant refresh would greatly enhance its appeal. In summary, Milan Linate is a practical, no-frills airport that excels in its ease of navigation. However, it falls short in its limited dining and shopping options, and its overall dated appearance. It serves its purpose, but travelers seeking a more modern, varied, or high-end airport experience may be disappointed.

For being one of the great fashion and culture centers of the World you' would think their airport Malprnsa would be dope... but is run down and tired Not great areas to wait unless you have lounge access So so shopping an dinning For the city that gave us, Giorgio Armani, Gianni Versace, dolce and Gabbana, and many many others this airport is a sad disappointment

Nice clean airport terminal. Lots of shops and restaurants. Bathrooms are clean. While you are waiting for your flight, pick up a last minute gift for yourself or someone special. Or indulge in your last gelato before flying back home. Calories don't count on vacation, right??

We arrived to the suggested 3 hours early for an international flight, not knowing how lines would be at check in and security. Our check in didn't open for another 40 minutes, which would have been great to be able to sleep in a little later if we would have known. Not knowing the airport, we wanted to stay close...there was very little seating and the only open restaurant we could find was a little coffee shop where you stood at a counter to drink/eat. Global Blue was very quick and efficient at refunding some of our VAT.

Huge airport which was a bit unexpected. Still, staff helped us out with our toddler and made the experience much better and smoother. Pretty easy to figure out where to go as well even with the ton of people here. A bit outdated, but still a pretty good airport overall. It also depends on what airline you take. If you're taking Wizz Air, good luck.

Arrived at this airport last night. Went through the arrival process and it was fairly simple. UK and US had a separate line for coming in and getting your passport scanned. It was a 5 minute process overall. We spent more time trying to figure out where to go for uber/ taxi pickups than we did going through passport scanners. I will say, the airport didn't have much going on. Seemed pretty basic overall.

That was the quickest I've ever gotten through an airport! No checked baggage, just a carry on. Got off the flight, walked straight to the trains, purchased at the counter, walked right downstairs and got on the next train leaving in 2min. 20 min from landing to sitting on the train. No passport stamp, no check out/in through customs. Not sure if its due to the 8pm arrival or if this is normal procedure.

Malpensa is a decent sized airport with several lounges. Ask to be dropped off by door 17 if you need VAT refund processing through Global Blue (the Global Blue kiosks and desk are right by check in area 12 near door 17). If you are on United Premium Economy or Polaris Business Class, you have Premier Access and can use the Fast Track accelerated security line, as well as for checked luggage drop off. The check in area for my flight was not near the security check or gates so there was a little bit of a trek involved. There are a number of stores for last minute shopping. The large DuFry store between A and B sections is better than the others past passport check (better deals and larger selection) and most stores are before passport check

We came through on a Wednesday at 9 am. Fairly crowded. It still took less than 5 minutes to go through the general TSA line. I would have been very disappointed if we would have paid the extra to go through the fast track line. Which is 9€ each, for anyone who wants it. Lots of stores for shopping and restaurants available. Plenty of seating options. I didn't see a lot of charging options.

Mostly likely you'll need to take shuttle bus from the arrival gate to the exit of Milano airport. Once you exit the terminal, there's currency exchange, taxi and bus shuttle service to the metro area.

This is one of the smoothest airports I've ever been in!!!! The employees are helpful and kind and made check in and security so easy! Thank you for making a long travel day relatively easy!!!!

Affordable and easy to navigate if you will be traveling city to city. Staff is nice and explains things in details.

Flying in and out of Milan this airport did the job, was fairly modern and facilities were in decent shape, though it didn't particularly stand out in terms of amenities and services. Service feels like it could be hit or miss. Arrivals - this is a no frills experience. After my flight taxied to the gate, it's a straight shot down several walkways to customs and the exit. The line for customs was pretty long for EU and associated countries, seems like they had any countries not needing a visa all in the same line, it took about 20-25 min to get thru. Once thru, it's directly to luggage pickup and out to the transportation area, minimal shops and services. Departures - it seems like this terminal handles most international departures to non-Schengen countries, there about 25 check-in counters and you need to check the departures listings to identify which check in counter and terminal wing A or B your flight is assigned. Once thru check-in and/or luggage drop off, follow signs to the gates. If you want get food/drinks there's a couple spots on the ground (1st for non-Europeans) floor check-in level and then prior to security there's a small food court on the upper floor. In general there's not a whole lot of dining options maybe a handful of places in each terminal wing after customs. I had a kinda meh experience going thru security because my boarding pass wouldn't scan. I used my phone and the physical paper print out and neither worked. When I asked an airport associate that I saw helping other customers with the same issue go thru, he directed me to his colleagues at the help desk, who said my boarding pass showed I'd already entered security, which made no sense bc I was clearly there at the checkpoint and not thru yet. He asked me a few times (like 3) if I had status on the flight which I happened to have though tbh I'm not sure what relevance this had since I imagine type of situation must happen to other passengers as well. He then scanned my boarding pass at his computer and said it was fine and motioned for me to scan it directly at the checkpoint scanner again, which I did a few more times to no avail. I had to get the attention of the same associates again and they told me a couple more times it should work while I scanned in futility for them to finally come over and notice that it wasn't letting me thru. Something must've kicked in bc after they tried again at their computer and gave it back to me to try again it finally worked. I just found the situation strange bc when another passenger (white/male) had the same issue prior to me they just popped the side door open and let him thru. Security line itself went pretty quickly, once thru there's a main duty free shopping area which was sizable, though looked to be the single DF spot in this terminal. After this area go right for A gates and left for B gates. After this is customs, which took about 10-15 min to get thru the line. Then there are more high end retail stores, some food/drink options as well as a handful of lounges if you follow the signs. Good thing I got there about 2.5-3hrs hours in advance of departure bc the whole process prob took around 45-50 minutes which was longer than I'd anticipated. To be fair I also thought it'd be much faster so I took my time in the beginning.

If I had known there was an airport God awful WORSE than CDG I NEVER would have come to this airport. The gate agents have the nastiest attitudes!!! I thought the bathrooms themselves were the nastiest! But NO! It's the agents! I cant even begin to say what was the worst part ! Me having to show my passport 2x to two different agents despite both agents standing side by side and the first agent I showed my passport to kept her mouth closed instead of letting the other know I had just showed it to her 3.5 minutes prior shows lack of communication and confusion to me. The boarding process was a MESS LITERAL GARBAGE !!! I can say more but im just now leaving this hell hole on the tarmac now and I rather have this put past me and NOT be a memory. Stay away from this garbage airport/ hell , part of this whole country if you can!

Love the openness of the airport, the selection of high fashion stores and the allure of Milan. The airport is fairly clean and draws the fashionista in you. It is interesting to see all the high end brands outside the duty free zone AND people still shopping and buying from them.

Large International airport, fairly easy to find check in area and customs then your boarding gate. Check in area ran v-e-r-y painfully slowly very early this morning despite a minimal line of people at the time. Patience is a virtue! Surprisingly very few chairs in our Delta boarding area... twenty of fewer seats all filled. Overall a huge airport with plenty of options for food and drink and duty free last minute shopping.

Upon arrival, I wasn't too sure this was the right check-in on Yelp. Upon departure, I learned that it was because Terminal 2 has been getting renovated for over a year now. Thanks goes out to the best taxi driver ever, Ricardo! Anyhow, this isn't my first rodeo with this airport. I first flew in and out of this airport back in 2010. I had no complaints then and now in 2023 I continue to feel the same. For an international airport, it is massive, but it is well organized despite the herds of cattle known as people. If for whatever reason you can't find something, the employees are so ridiculously warm and friendly. Honestly for an airport of this size, it's a legit breeze. I also like the variety of restaurants and shops they have inside. Definitely a good place to get some duty-free shopping done if that's your sort of thing. If you're renting a car, beware in the winter months. Sometimes they forgot to place chains, and if they do, check the size. We had to return ours to wind up in another car. That said, it was an easy fix. Ditto with arriving to this airport. I was going to take the train, but with the sprained ankle, I took a taxi instead and it was heavenly. I got dropped out right in front and had no stress. I do have to say coming 3+ hours early helped. This isn't an airport to rush in. There are so many flights and they even have a section solely for American flights. I kind of wish I flew from Milan to the US, but alas, my ticket was from Milan to Paris to Miami, which made everything complicated because I nearly missed my connecting flight, but that's not the airport's fault. That is EasyJet's fault... meh.

OMG... this airport is a nightmare... the lines are insane... and Delta is hidden behind another line behind all the airlines in the front. Then your gate is at the opposite end of the airport. Like seriously. Worse part is... if you need to do your tax with the custom officers... OMFG. Lines out the door. And there's no rhyme or reasons as to which goes first. No one helps you... like no one. MXP is about 50mins away from city center of Milan... so be sure to give yourself 3 hours here! Here's my tip for my fellow shoppers: have a friend stand in the Custom line. Divide and Conquer. You head to the Global Blue or Planet counters... get the receipt to say you need custom stamp. Then trade places with your friend; this way you're not at the back (waaayyy back at the end). I don't know why you need the Global Blue machine receipt just to say you need a custom stamp... any who... This is the most efficient way for you to NOT lose time, and sanity. This airport gives me nightmare still... it's the most inefficient, unfriendly airport... I've ever been to. Glad I checked it off my travel list... and not looking to go back, unless I'm invited to some fashion week. lol

At Gate B79. Not enough seats and no air conditioning. Long long walk to a terrible area. Don't go there until boarding is called. Food court bins aren't emptied and tables left dirty. Worst international airport by far. What a shame to end lovely Italian holiday. Maybe Terminal 2 is better.

Great airport, plenty of shops and food establishments. Expect to walk ! Friendly staff . Car rental convenient to terminal.

Before check in the airport is stunning. Once you check in it was filthy! The bathrooms weren't cleaned and the garbage was overflowing.

Although it's a small choice of selection, it's to the point! Had to take all liquid in a clear bag, also my iPad out. All in all -- it was easy and simple. Went through security fine and then waited by the gate. Well it doesn't get announced until closer. It can be kinda confusing but once you get to the airport it's terminal 1 in the beginning. :)

The airport itself is overall pretty clean and there are some shops and food options available. They have Starbucks as well. Here are a couple things to be aware of: 1. Tax return: if you purchase some items and need to get your tax return, the process doesn't take long but it depends on the item you purchased. Some items allow you to just use the machine but some require you to go line up at the window. The lines can be long and can take a while so definitely add time to allow for this! 2. The wait times to get your luggage checked in can take a VERY Long time. Sometimes there are only 1 to 2 people checking people in so keep that in mind. 3. Going through the security: So I've had a couple different experiences going through security. There has been time when the lines take A VERY long time and other times where it's been a quick 15 min wait. It will also depend on if you are flying out of the EU or within the EU. Side note: the shopping at this airport is very minimal so make sure to do your shopping before hand!

This terminal experience was a bit of a frustrating mess - first, it is massive with no clear reason why/no obvious layout logic. Like another reviewer mentions, when flying United to US you are only allowed to check-in and drop bags 3 hours in advance so there was a large line of people waiting and being turned away at their check-in counter, causing a bit of chaos. Once checked in, you go to customs and security separately, so factor that timing in. Recommend eating at one of the cafe options at the beginning of the terminal as there are not many options near the gates. They do have a very nice duty free store for any last minute shopping needs.

Super long lines at customs but they made sure to keep the lines moving. They could definitely have more staff but processing went along way quicker than I would've expected.

No issues with our arriving flight. Customs was a 5 minute wait which was amazing. Plenty of dining and shopping options.

Be prepared for lots of walking when coming here. Arriving from the US was ok, customs line was long, which is to be expected. For departures, we flew via United and they only allowed us to check in for the flight about 3 hours before departure time. They required us to check in to the United departure check-in counter, regardless if we were doing carry on only. After checking in, we still had to walk to the other side of terminal 1 to go through security with our bags. So definitely allocate plenty of time before your flight if you are traveling internationally. Restrooms are fairly sparse and minimal, which was annoying. The only reason why I gave this airport 3 stars is because the shopping was great here! And it was tax free for us so get your last minute luxury shopping in, if you get a chance! Overall, come early and be prepared for a wait and lots of walking.

Like everyone else from the USA, I visited Italy this summer. My only reason for writing this review is warn others of the EXTREMELY long lines in Immigration and Passport Control. We waited over three hours, missing our transportation and being directed multiple times to the wrong lines (they moved us). My only advice is to visit Milan pregnant because you can skip the lines!

We flew into and out of Milan Malpensa, which is close to Lake Como (45 minutes to an hour away). WiFi is supposedly free here, but they want too much personal info and the right to share (sell) your data. They had limited food options, and poorly marked restrooms to add to the austere environment. In general, we were disappointed with both the Milan airport and Milan Centrale train station facilities and food options. Memo to Milan Airport and Central Train Station: Hey, you're in Italy for crying out loud, and are supposed to have some of the best food in the world! Add some decent dining options!

Luxury Shopping Experience at Malpensa! The jewel in the airport's crown, this new shopping gallery, is located in the departures area of Terminal 1. The most notable international luxury brands include Bulgari, Armani, Ermenegildo Zegna, Etro, Gucci, Hermès, Montblanc, Salvatore Ferragamo, Bottega Veneta, Tod's, Moncler, Damiani, Hugo Boss, Furla, Moreschi, Pinko, Piquadro, Swatch and many others. The area also houses some great restaurants, bars and a well stock duty free area with a great elections of Italian specialties for last minute gift ideas. Safe travels!

When they say you should arrive at least 3 hours before an international flight, they were thinking of Milan Malpensa - Terminal 1. Milan Malpensa - Terminal 1 is located 50+ kilometers from Milan central train station. 90 euro ($108) fixed taxi fare. And no direct express train, which goes to Cadorna, instead. I knew we were in trouble from the start, as online self check in to print boarding passes not allowed. And no self check in kiosks to print boarding passes either. All passengers must stand in one of two dozen check in lines, by airline, to get a boarding pass. Even if you have no luggage to check in. You have to wait behind all the passengers with luggage to check in. Preliminary passport check by airline personnel. Fortunately at least half a dozen different desks to check in for Delta, with personnel fluent in English. Good thing I wasn't in the China airlines check in line for Shanghai, or Beijing. They had lines that would dwarf Disneyland's longest lines, probably due to the shortage of airport personnel fluent in Mandarin. Free wifi says the sign, but you are required to register, answering all these questions online, and then getting the access code through your e-mail. But I can't get through to my e-mail, and get rerouted to register! Our Delta airlines flight was delayed 1 hour 40 minutes, due to mechanical issues. Thought we would have time to eat at lots of restaurants such as McDonalds, which sell big macs for 8.3 euros, or $10! We were wrong. Wife said we can't go on, as our gate is not announced on the electronic overhead screens. Eventually the gate was announced, two hours before the flight takes off. We get in the single long line for security, the Italian version of TSA. No pre TSA line here. At least a half dozen entries, with red/green control buttons. Don't have to take off my sandals, but have to put my laptop and all electronic equipment, including cell phones and tablets, along with watches, belts, and metal bracelets in bins, going through screening machines. Take out my transparent quart bags of liquids, but apparently they don't check them. Long walk to passport control. Expedited line for EU country passport holders. All others are SOL and must stand in very long lines. Today is my lucky day, as I walk by, they open up an expedited line for USA citizens. Go right to head of the line. Electronic screening of my passport, facial recognition photo, and then a passport stamping. 19 minute walk, or one mile, to our gates, B-01 says the overhead screen. Good thing my gate was not say B-55, which is like 20 gates farther behind B-01, or I'd still be walking! They need an internal airport train, like at Seattle, Zurich or Atlanta, to the individual gates in this huge airport. Once we reach our gate, women's line out the door for the bathrooms. No seating at our gate B-01. B-02 next door has about 40 seats, all taken by 140 passengers on the flight at that gate. So all 248 passengers on our Boeing 767-400ER have to stand, waiting for boarding. I try one of the electrical outlets, using my EU adopter, to charge my phone. DOA. 9 hour flight to Atlanta, where we have to get through passport control, and catch our connecting flight to San Jose. At least they have AC running, with outside temperatures approaching 100!

i like that the train station is basically integrated here. we stayed nearby this airport overnight after a long flight from the states. the next morning we were back here to take the train to lake como. so easy! the global blue kiosks here are pretty clutch. was able to get my tax refund from shopping pretty easily here too. in terms of food here, its pretty meh. not much outside the gates (mcdonalds and an italian restaurant) BUT! there's an airport lounge at this terminal that does serve a decent variety of sandwiches, pastries and desserts + beverages. pretty spacious too.

I've been to many airports in the past. I can't think of anything original to say about Malpensa. There's the usual wait in line to clear customs, getting your luggage and finding your driver to get to your ultimate destination. We did have a luggage screw-up but that was due to the airlines not Malpensa. It's a smaller venue from what I could see. Meh!

Malpensa is Milan's largest airport and the one furthest away from downtown Milan. Transport to Centrale station (and too many stations in between) is available on the Malpensa Express and that makes it easy. I was here for a departure on Delta direct from Malpensa (code MXP) to New York. Good signage helped me find the Delta counter, the security gates, the "fast pass" queue and the gates. Free wifi worked okay and the plane boarded with a jetbridge, which are two things that Americans tend to take for granted. Not every European airport has wifi and even the biggest airports like AMS and CDG don't have jetbridges for every aircraft. Decent food options and tons of shopping available. The gate area was a bit crowded. More seating and power outlets would have been good. Overall, an A-OK airport. I think I'll be back at some point, as there are some reasonable connections through MXP to other cities in Europe. [Review 10733 overall, 501 of 2019.]

What a hassle at this airport. Walking from the domestic Air Italy to the international Air Italy gate to Miami took 20 minutes of walking, and waiting over an hour at passport control. Everyone was worried they would miss their flight. They need to add more passport control officers so the lines move much quicker. Even after the passport control, I had to go to another security desk near my gate to be drilled with all kinds of questions on my purpose of trip, how long I stayed, etc--what a hassle. If you go through this airport, make sure you have at least 2 hours between flights so that you can handle all this nonsense.

Hi, I'm sure it's a lovely airport full of lovely hard working people but beware of the local taxi driver that thinks it's fun to drop you off at a nearby hotel pretending it's the hotel you asked to be taken to, He insists on cash, demanding payment just before you arrive and then speeds off leaving you all but stranded with another taxi to arrange and pay for. A cowardly act by a common thief. It happened to me tonight unfortunately and the local police said there was nothing they could do....looking back I can see it all going wrong but it happens so fast,,,,,beware

This airport is so hugely annoying. I swear it was a 10-minute walk from entering the airport to getting to the Alitalia terminal. The staff that I encountered were friendly and helpful. The line for tax-free took a while so if you do see one in the city go there. Save yourself the time.

The check-in for USA and Israel travel is farther away then the other check-ins. After checking in you have to walk back towards the entrance you came in to get to the gates. There are many stores to shop at duty free to be sure to give yourself enough time to shop if you plan on it. I honestly am not a fan of the set up of the airport, be prepared to walk a lot

Rude personnel. Non working automatic gates. The employee manni g the gate made fun of passengers and refused to shoe her name tag. June 26, 2023, about 9 a.m. it was a middle aged short statue female. Should be disciplined or fired. Does not belong in customer service at all.

Compared to most European airports this one is pretty small and very inconvenient from many perspectives. Right off the bat the airport doesn't have enough staffing and there are long queues at check in and security control and passport control. Add to this the 50 minute train or one hour car ride from the city center and the airport becomes very inconvenient for travelers. If this was any other city besides Milan this airport would be forced to closed down but a city like Milan with its attraction and buzz the airport is usually the only entry point for many travelers. We got to MXP via Air Italy from Miami which thankfully was a direct flight and on the way in they loaded us on buses to get to Terminal 1. We were lucky as we didn't get a long line at passport control but that all changed on the outbound journey as we had one of the worse experiences regarding customer service and logistics. Lots of work required to improve this airport or maybe a new airport closer to the city. The Malpensa express is the only thing that helps travelers as it costs €13 to get to Milano Centrale.

Pretty airports are nice but it's frustrating when they don't have the basics down pat like check in flow and clean bathrooms. I'll start with the check in process- it literally took 55 minutes to wait in line just to receive a boarding pass before making it to the security gates. This was without any luggage to check. This airport could really use touch screen self check in options for the number of travelers flowing through. Then once you're inside, they don't announce your gate until 30 minutes before it takes flight so everyone frantically huddled around the screens to run to their gate. As for the bathrooms, they smelled terrible. Like really really bad and had this odd type of sensor system that wouldn't stop flushing large amounts of water. Yes, this airport has beautiful shops and trendy eateries but by the time you roll into where you need to be, there's no time to enjoy it. Ha, I thought to myself, with one more hour, I could have driven to Munich in the same amount of time this process took (50 minute train ride at 6:55 am to airport). I will say the airport is prettier/regressed from what I remember nine years ago.

Arrival: -Arriving from another country be prepared to wait on line (30-45 minute wait at least) to present your documents. -After the wait Departure: -There is an area to dispose of bottles and trash for multiple patrons, I liked that -The VAT Refund Office is located just after you check your baggage.

Still has a lot of work to do to improve. This is not what an international airport should be like. No one at the information desks. The entire airport has gross floors. Only the bathrooms are maintained but anywhere outside in the terminals is chaos. I stopped one airport staff to ask For the gates and she told me she wasn't information. So yeah welcome to Italy

The inner city greyhound station of all airports . Seriously gross . You can actually see streaks of dirt , dried food , etc very on the ground of every terminal but especially terminal one . The hooks are broken off in the stalls of every bathroom Stall I went it ...meaning I had to actually put my bag on the floor . One bathroom smelled like strong urine . Customer service of employees at the airport was average at best . Seats at the gates were falling a part . The arrangement of gates and process is also confusing . I see why it was especially cheaper for me to fly into Italy here compared to other airports . 95 percent of the automatic walkways were not working and or under construction and look no where near being finished . Use another airport . Learn from my mistakes.

Like many airports Malpensa has pros and cons. Some good attributes are Malpensa has a huge amount of restaurants, shops for clothing, gifts, just about anything you would even think of buying. There are numerous restrooms and my wife reported that the VAT refund procedure was straight forward and painless. Now to the not so good. The airport is huge and no matter what airline you will get all your daily exercise getting to your plane. For us this was not a problem but we observed several people struggling with luggage, kids and the long walk. The other problem is the looooog immigration lines. Now I know this is a problem at many airports but every time I have been to Malpensa the line to pass through immigration has been a disaster. No matter day or night it's always a nightmare.

Reviewing an arriving airport is different than a restaurant for example in that you want to spend the least amount of time as possible there. Such was the case here but it didn't work out that way. The plane was a bit late and we needed to meet our driver at a designated spot only to have our luggage missing. Not the fault of Malpensa, United was the culprit. We found the lost items counter, filled our the requisite forms, and eventually met our driver who was about to leave. Other than that Malpensa seemed ordinary as airports go.

This airport is crap for many reasons. No direct train, to get to Milan is a 120€ fare. The airport is a mess; hard to navigate not clear directions not much food options. If you're flying a US flagged carrier, good luck. Opposite end of terminal to check in and they are always 25-35 minutes late opening. You'd think they would have done something to this airport before the Turin Olympics; they didn't.

This airport has seen better days, better years, and better decades. It is old, disorganized and has no WiFi. I had the displeasure once of hanging out for 12 hours, when my plane was delayed by some inconvenient volcano that decided to erupt and spew ash across southern Europe. Each hour, they said I'd get to leave soon so I never gave up. Well that and the fact I had to be in Warsaw the next day. No excuses. On the positive side, there are far fewer guards with machine guns than in previous years.

This is the main international airport in Milan. It's about 45 minutes via taxi/Uber from the city and 30 minutes through the train from Milano Centrale. I would recommend taking the train if possible because it's more cost efficient, time saving (we ran into traffic when we took an Uber) and it takes you directly to the airport. We had a swift experience at the tax refund station and the line wasn't as long as I would assume it would be. Security was a breeze and they were also friendly. Everybody spoke good English and we didn't have any issues when asking questions. There are a variety of shops (including duty free goodies) and restaurants to eat while you're inside the airport. The bathrooms are clean and the WiFi was spotty. Overall, the terminal is fairly easy to navigate compared to other airports that I've been to.

Understaffed, disorganized. Everyone was late. Good shopping if you like that kind of thing. Bad lounge.