Marley M.
Yelp
This location is going downhill FAST. I work in the area so I frequent this location a lot. Up until the last two months or so, everything was fine and the food was always hot and fresh.
I went last week and the woman that took my order was rude. I guess I forgot to tell her what type of sausage, egg, and cheese combo I wanted so after I finished telling her my order she yelled "sausage, egg, and cheese WHAT?! Then proceeded to name menu items that contained sausage, egg, and cheese and laughed before I could get a word out. Very rude. When handing me my order she did not utter one word.
The biscuits at this location are the worst....very thin, GREASY, and usually BURNED. Hardee's is now my breakfast choice.
Today, I went around 1 PM and ordered the 3pce chicken finger snack and told the cashier I wanted ONE extra sauce. We went over my sauces three to four times to get everything straight and to confirm that I would pay extra. I was going to pay her a quarter for the sauce and pay my meal with my card. Before I could tell her that, she let the window close and added it to my order. When she opened the window I asked her did she add the sauce to my card, she confirmed she did. Annoying, but it's okay... $.25 more on my card is not an issue. Distracted and slightly annoyed that she did that, I paid and received my order. The food was barely warm and chicken fingers small as hell. To top it off, she charged me for TWO sauces even though I told her which sauces and the quantity again, 3-4 times. So, $7 for three baby chicken fingers, slightly warm food, and one extra sauce that I was charged for but didn't ask for.
The names on my receipts are the same from the two incidents but the cashiers I had interaction with were different so I am not sure who Jeleicia is.
I guess from now on, I will have to stop being lazy and drive to Chic-fil-A and Zaxbys until this location steps their game back up.