Milpitas Library

The only place where I can have some peaceful time with my toddler. Staffs are so nice, helpful and very thorough with all the process of getting a card and borrowing books. I got a new library card in 5 minutes. Ample parking space available. Washrooms were neat and clean. A lot of chair and tables available to read and do other activities. There is a specific kids corner as well where some toys are kept. Upper floor is where computers are available. Overall I love this place . And I am planning to come here even on weekdays now.

My favorite place for reading and studying. Bright and spacious reading area, a lot of meetings rooms. And lots of events for kids and people in the community. The only downside is some people are coming to the reading area for sleeping (with big snoring sounds) and making calls.

5 stars for library since it’s one of the few with tons of seating with plugs and opens later, bathrooms upstairs and downstairs, but … Who is in charge of refilling the vending machines? How are we supposed to see what the product is when the labels face the other way? Maybe this happens when the machine rotates things forward and they move and get turned around?

this library also serves as a homeless shelter. Not safe for kids. Not a lot of titles, must place holds. Some genius decided to install a kids playground inside the library. All you hear are children screaming and thumping of their foot. Families decided to eat and picnic there. Funny how none are reading.

I dropped by the Milpitas library when I moved to the area to get a library card, and I was blown away by how nice it is! The building itself is gorgeous, the selection of books and other media is great, and you can even check out laptops to use wherever you want within the library. They even have the occasional used book sales, where you can get books for a really great price. The ONLY complaint I have is that their parking situation is a nightmare. The parking garage attached to the library is undersized, and it’s horrible trying to find a parking spot. Not only that, it’s so dense that it’s pretty difficult to drive even a small car in there. Other than that, this library is fantastic!

Schedule your passport applications here and come with all necessary documents to make it easier. Sierra was absolutely kind! Thank you again!

I love how open and spacious the entire library is. I like how easy and convenient it is to print out things. And the entire library it's always clean.

Nice library with 4 level parking garage! 📚

I dropped by the Milpitas library when I moved to the area to get a library card, and I was blown away by how nice it is! The building itself is gorgeous, the selection of books and other media is great, and you can even check out laptops to use wherever you want within the library. They even have the occasional used book sales, where you can get books for a really great price. The ONLY complaint I have is that their parking situation is a nightmare. The parking garage attached to the library is undersized, and it's horrible trying to find a parking spot. Not only that, it's so dense that it's pretty difficult to drive even a small car in there. Other than that, this library is fantastic!

This library has one of the best set up and a large bilingual section! There is a free parking garage. Though you can visit without a library card, it only took me 3 minutes to get one for my kid. At 10:30 am on a Thursday, they had a free story time for kids in English and the room was packed. They are well staffed with really friendly and knowledgeable people. I was shocked how large the Spanish kids books section was. They have a famous indoor train and slide play area. My kid was in awe but disappointed when the train didn't make sound. He is almost 3 and didn't understand the quiet part of the library. A must visit for kids!

Great library for the city of Milpitas! The library is relatively new at this location and so they have kept it real nice and clean! There is alot to do here for adults and children. There is many things kids can rent from games, books, and media. Great options that my kids to continue to find. There also has been a new play area for the kids that they had built in the childrens area so it makes it fun for the kids to play on the slide and railroad truck inside. They have a fun story time occasionally that is so much fun for the kids. Lots to do and rent here! Definately should take advantage of this amazing library!

I do love this library a lot. It has a good space that is inviting as well as they have a lot of the new releases. As mentioned in my previous reviews, there are some folks here that unfortunately make their home here but I understand. It's nice to stay indoors from the elements. Outside of that, I strategize getting my books and blurays to make sure I time them correctly so I can get them in 3 weeks or so. They also have various ebook options which has expanded their selection a lot. Parking here can be a struggle though. But for free books and entertainment, you can't go wrong.

The children's area is recently renovated in the library. Newly added small play area for the kids with train theme. Very nicely done. Even the carpet is nicely decorated with train tracks! Nice place to bring the kids for in the summer!

as a recent highschool graduate, this library has been a vital staple towards my success. upstairs + west wing is for adults and east wing downstairs is kids corner. kind librarians, variety of seating, air conditioning, quiet, and free wifi. gets packed during finals though (december/may) so come at opening 10am and wifi has been broken 1-2 days at times. rly easy to apply for physical book library card at front desk. apparently applying for an account online will get u an EBOOK LIBRARY CARD only. bestsellers tend to get checked out quickly. i recommend TIME IS A MOTHER (ocean vuong) and MCCURDY's biography, both of which i managed to snag the last copy off the shelf. clean bathrooms in every corner of the building + routinely restocked vending machine near the entrance.

This is a gorgeous library with a lot to offer - and people definitely make good use of it! When I came over the weekend, every table and booth was occupied - likely with students preparing for final exam season. They have lots of books and a good test prep section, as well as multiple information desks staffed by staff members who can direct you where you want to go. It's a big space, so you might need the pointers! This library has several book sales every year, and I was very impressed by the quantity and quality of their selection the first time I went. There are nonfiction and fiction books, a large children's book section, books in foreign languages, and more. Note that they do have a minimum credit card charge ($6 I believe). Any bibliophile will walk away happy! Check out their website for more info. There is also a parking lot connected to the library which makes it easy to get in and out. Can't wait for their next book sale!

I had a very disappointing experience at the library recently, specifically with a staff member named Uyen who works in the children's section. Her attitude toward certain patrons felt unfair and inconsistent. While she was noticeably warm and overly attentive to a father helping his daughters with homework, her demeanor changed completely when interacting with others. When a child politely asked to borrow crayons, Uyen repeatedly responded that they don't provide them -- not just once, but several times, and without any hint of kindness or sympathy. It was disheartening to see how dismissive she was to a child in a space that's supposed to be welcoming for kids. I was also waiting in line to ask her a simple question, but instead of acknowledging me or offering assistance, she brushed me off and referred me to the older gentleman sitting next to her. It felt like she was picking and choosing who she wanted to help. Later, I asked if I could have a paper cup to use for my daughter's painting project -- something small, since we had just participated in a science activity where they had cups and materials available. Her response was rudely concise, "Again, we don't provide cups," with no willingness to help or even consider the situation. Very unfortunate that we didn't have a little cup to wet & rinse her paint brush, do you really want us to drive back home to get a little paper cups, which anywhere would have it available? I guess!!! My 4-year-old daughter was left disappointed, and I was frustrated by the lack of empathy or effort to support families who come to the library for creativity and learning. As someone who truly values public libraries and the staff who make them special, this experience stood out as unusually negative. I hope the library can address these inconsistencies in customer service -- especially in a children's section where kindness, flexibility, and encouragement should be a given.

I visited all public libraries in South Bay and Milpitas library is the best in every aspect. They open late, have free parking structure, many seatings with plugs, and library is kept clean. But most of all, staffs are all very friendly and helpful! They even let you borrow laptop and chargers too! It does get p busy after 2pm as many high schoolers come n hang out, but people go in n out so just wait for empty seating. This place has been my favorite spot to work/ get some reading done !

It's a beautiful library! Lots of parking (though busy on the weekends), tall ceilings, lots of places to sit, and most of the librarians are pretty friendly and helpful. One gripe I have is that when holding books, last names aren't printed out on the hold receipt, and it takes me a minute to find the book(s) I put on hold. I've noticed SJPL libraries do print last names -- not sure if it would be an easy add or not!

This is a pleasant, quiet library with covered car park structure and elevator access. Library staff I encountered are friendly and helpful. I came last week to submit an application for a US passport. Staffer Luz was efficient, professional and very clear in explaining details and what to expect after submission. The whole process was completed in 15 mins. A much better experience than in the Milpitas post office!

Super awesome library! Very Smart Selection of books and international magazine. Interesting exhibit on art and paintings. Very busy library. Hours are open quite late aka until 9pm on weekdays and 7pm on Saturday and Sunday. Residents of Milpitas are fortunate to have such an amazing library in their community.

Wow, I haven't been here in two years, but still a great learning experience with massive reading materials. I usually head out where they have DVD's old TV shows from the 1960's to the present. They have a large collection of CD's from classical, pop, rock, rap, hip hop and foreign music a bit of everything. I can sit in a quiet cubicle or go on the computer just need your library card and a pin number and you can stayed as long as 3 hours though depending on the time day weeknights it does get busy on a school night. There's a drop off by the main entrance which is more of a convience and you can print out a receipt of return books. Parking not a problem underground or the ones above.

There are three libraries closer by me but I drive to Milpitas because there are plenty of work areas and plenty of FREE parking. It is also a great place since many SJPL close at 6pm, while the Milpitas library closes at 7pm. They are also open on Sundays whereas SJPL are not! You don't need a Milpitas Library card to access the internet, but I'm sure you need one to access other resources. Also, they have free masks on display at the front desk if you forget yours :)

I enjoy visiting this lovely & spacious library, but encountered a new experience today in the children's section. I used to come here to check out foreign movies and books all the time. Unfortunately, due to Covid, I haven't came here since the pandemic. It was pretty crowded at the desk/tables/chairs throughout the library today around 12:30 pm - 2 pm/Monday. Research/literature section was extremely busy and full. Foreign language & films section was ok and more quiet, but there were a lot of young students inside at every desk counter area. Walked around to look for an isolated chair to read. Finally, I found a quiet area, purple sofas by the window under the stairs in the front of the children's section. Quiet, comfortable & relaxing. Brightly lit with the natural window lights too. Everything was great. Love the space and moment of focus. 20 minutes there, a young Asian librarian came by to talk to me. She asked if I was here with a child/children or waiting for someone. I told her that I was here alone. Librarian told me that adults aren't allowed in this area if not accompanied by children or waiting for someone. I had no clue. There were no signs or displays. I don't remember reading about such policies online. New? It just felt weird based on my experiences of visiting public libraries for 35+ years. Besides, the purple seats were near the stairs by a huge window, not located in center of the children's area. Stairs go up to the literature/research section. Convenient. Anyways, I told her sorry that I didn't know in advance, so I moved out of the area to find seating in the movies/films section. Awkward feeling since it never happened to me before. Overall, free public garage parking and convenient. Love the book selections and cleanliness. Very organized with great spots to sit/relax/read/hang out. Great views. Public restrooms convenient. Bus stop in front of building. Bike friendly. No problems finding parking spaces. From 10 am to 7pm/9 pm, the library is great. Easy book drop offs and self service item checkouts at the machines. I will be revisiting, but I hope that I don't get kicked out of an area that I choose to sit at again. It really kills the moment at the library when a librarian comes up to you and tells you the area is not allowed for sitting. In other words, adults are not welcome in the children's area by the stairs unless you are accompanied by children or waiting for someone. That's what she said!

This is a great library! They adjust to what the people want to see and you can tell the staff really care about helping and encouraging people to use the library. They have fun events and The Friends of the Library are active with multiple book sales a year.

After a very bad experience with rushmypassport, (please don't use this service) I came here for their passport services. From the moment I spoke to someone on the phone to schedule my appt, to the time I came in for my appointment, it was the most wonderful encounter. After an emotional few months trying to get my passport situation sorted, I was able to get everything in order. The team here is very knowledgeable, empatheticvand just down right kind. I highly recommend thier passport services.

Such a beautiful library! I went here as a visitor to the state and had so much fun and felt welcomed :)

Pros - Downstairs has tables where you can talk, medium noise level - Donate your old batteries - Electronics recycle area - Park in a garage Cons - WiFi is slow and disconnects. I kept trying to reconnect on my phone and laptop and eventually gave up. - Kinda chilly - Surrounding area is not a nice walkable area. Next to abandoned stores one one side, random office buildings on the other; not much to see. - The outside smells like Milpitas

I've been going to this library for years and love how family friendly it is. There's a lactation pods for mothers and a huge kids area on one side of the library. They have different events held throughout the month for kids of all ages. I'm not sure how strict they are with this, but I've been stopped once for going into the kids area without having a kid with me. This was during school hours so I'm not sure how strictly it is enforced throughout the day. I think it's great for safety purposes. It's unfortunate that most recently, this library is filled with homeless people. They are either sleeping on the floor somewhere or on the chair. It makes the library smell really bad when you first enter. I get it, it's a public library and there's nothing you can do about it, but it's a huge turnoff

Got a library card. Great service. In & out, 1 & done. Took 15 minutes & we all had smiles & good cheer throughout.

The help desk clerk named Vikki was fantastic with her customer service. We visited a few weeks ago in good faith to apply for a passport. The two gals there, Sierra (spelling?) and Farah, were super helpful. Sierra mainly helped us with what we needed. She was so accommodating and super informative. It was a super helpful experience and, really, a relief! These things can be so stressful. However, Sierra was the exception. Overall, my daughter and I couldn't have had a better experience walking in, hoping to have an appointment. Thank you guys for being kind and understanding, it's rare nowadays!

Very nice place for reading. It is open on Sunday! I would encourage everyone to give it 5 stars to distinguish it from other libraries that are not open on Sunday. There is a parking building connecting with the library. It has 4 levels and only the first level is fully occupied during pandemic time.

This is a great place to go with the kids. Parking is easy. It's clean. Also, lots of quiet space.

Didn't explore the library much but great place to study. Visited on a Tuesday evening. Covered garage parking. Restrooms were clean, I rarely see other library restrooms cleaned during open hours but this was. Plenty of seating with outlets. Uniformed officer making (presumably safety) rounds. No issues with public wifi too. Quiet on the first floor in my experience, can't attest to other parts of the library.

It's a great library with plenty of room to do work at. I used to come here to study for my NCLEX or whenever I needed to be productive. I love Santa Clara county libraries. I've only been to milpitas location because I'm local here but the other locations look just as spacious and clean. It's more spacious than SJ libraries apart from of course the MLK library. If you want to come here and want to know the best shoes to study or get work done, keep reading! Some things I learned from coming here very often: -Wifi: used to be ok, times have changed and they're REALLY BAD. I get disconnected, or the prompt to get connected won't come up. It's different every day. Some days I get lucky and I have a great experience. I tried chatting with a librarian once and they said they're trying to improve this, within the next year or so. Looking forward to that! -Parking: there are plenty the garage, lots of people come and go so I sometimes get lucky at the ground floor, sometimes it's so busy 2nd floor is taken. I think there are 4 floors, including a spacious rooftop garage. There are a few EV charging spots in the ground floor. -Almost every spot has outlet access! But at certain times almost every spot can also be taken up. It opens at 10 but it can get way too busy/difficult to find a spot around 3 pm or later. -Bathrooms: clean bathrooms upstairs and downstairs. Upstairs ladies bathroom only has 3 stalls, rarely full. Downstairs is more spacious. -Teenopolis is supposed to be reserved for teens/high schoolers but a majority of people who take up this spot aren't. I've never seen anyone kicked out for being old lol -No eating here except for the lobby. Then again, it's a hit or miss whether the security will catch you. They will tell you no eating but usually will not kick you out if you're respectful about it. Vending machines by the ground floor bathroom with snacks and drinks. -Bring a jacket if you get cold easily. Upstairs is usually colder than downstairs. Upstairs in some areas they have AC vents in the ground - Belongings: I don't trust people so I'll bring my backpack and leave a couple less valuable items to "save" my spot. Sometimes I say yolo and just leave for a short time. Some people will ask you to watch for them. I haven't experienced any theft, but also I don't recommend giving the opportunity to. Downstairs there's a Quiet Study room but it tends to get hot there. They don't have automatic blinds like upstairs. This place is quite hidden so often times it has plenty of room on busy days. -Upstairs first thing towards the left is "Teenopolis," and there are 4 sets of booths, perfect for 4 ppl each but usually taken by 1 person. It's usually full, so try coming right at opening or try catch someone just about to leave. I'm too shy to ask to share, but I personally wouldn't mind sharing the seat across from me to a stranger. They changed the tables from computer area to just regular desks. A nice addition for more seating. It's nice area, seating is parallel to the window. I believe it also has automatic blinds here. -The right side has smaller booths, designed like cubicles for privacy. They vary, seating 1 or 2 people. Because of the way it is, it's difficult to tell if anyone is leaving. These also get taken up pretty early. When I try to go for these spots I'm usually here for the long run because it's usually quiet and private. The middle-back side next to the windows is my other favorite go-to spot. I can come here around 2 or 3 and still get a spot. The chargers are in the ground and tables are similar to the quiet study room, but the blinds are automatic. You can ask the librarian to lower them when it gets too sunny in the afternoon. I prefer to sit facing window because despite the automatic blinds it sometimes still gets a glare through my laptop. Btw the manga section is on one of the walls so you sometimes can get little kids who are a bit talkative or loud look for books here. Some people also talk. I've had conversations here myself but the general consensus is to be quiet lol or bring headphones. Because no one will tell you to shut up unless you're being extremely loud. -There are also more seating towards the back-right side of the library. The middle area has library computers. I tend so see a lot of regulars here. -The downstairs by the children's area is typically kids only. I hear people get kicked out if they notice you're not with or waiting for a kid.

Very nice staff, vibes, with full blast AC. The staff immediately noticed it was my first time there and set me up with a library card. I was here from 5:45pm to about 8pm, there was plenty of seating and Wifi was good.

This library is a really nice area to study in. I like the idea of having cubicles for privacy. I will give a 5/5 for that. The only reason why I'm giving this a 4/5 is the wifi problem. It's slightly annoying having to reconnect every 15 minutes of inactivity. It is also annoying having to connect it in general because of troubleshooting issues. Other than that, I would recommend going to this library for a quiet study environment.

Bad 5g internet connection but they have free WiFi which makes up for it. Parking is covered for hot days and is big. Roomy and quiet but I wish it had more seats

Awesome library!!! I think this is the best, cleaner, bigger and newer I have been and I think I am member of every library around, Sunnyvale, San Jose, Milpitas...book addict! I became member of this one recently because although technically I am in San Jose, this is closer to my work place and is perfect to go grab some books and mags during my lunch time. Parking lot is a bit tricky...I never find a free spot (it is a very popular library, you feel so good there!) so most of the times I have to park far away in the street and then walk. When back to my car with many books is not always fun, but I guess they did not design the parking for that many people. I am glad to see that the foreign language collection is huge and pretty updated, at least the books in Spanish language. Thanks to this library and the fabulous building I learned a little bit of more history of Milpitas, like this Grammar School that once was there (the facade is still intact). I love to see the old pictures with the happy students of decades ago. Keep up with the great work!

Cleeeean! Our first visit since moving to the Milpitas/Fremont area. Couldn't have asked for a better place to bring our baby for books and story time! Got a card in minutes and all amenities were pointed for my reference. Keep up the great work Milpitas Library Staff!!!

Milpitas Public Library is one of the nicest libraries I've ever been in. Unlike the aged, cramped and slightly confusing organizational system many libraries have (I know we have the Dewey decimal system, but still), everything about this library is modern. The library itself is huge, with 2 wings, upstairs, downstairs... and sections of books and age-apropriate seating arrangements for children, teens, and adults. I knew this because of the signage all around helping me make my way to the nonfiction section, and clear labels on shelves to help me find my book. Apparently this library also has its own parking area too. There are soo many tables, comfy chairs, and outlets. Some of these are placed right next to windows or in booth arrangements for flexible seating options. I saw many people working here getting studying or coding done - either on their own computers or the many available for patron access. The environment is silent and very easy to focus, but not oppressively so. The floor to ceiling windows and natural lighting help the space feel bright and productive. Fun fact: I also saw this huge shelf dedicated to test prep books, everything from high school AP tests to professional/ career tests like the DAT, CPA, or NCLEX. So useful!

We love weekly story time for toddlers here, kids love children's library and staff is very warm and friendly .

Beautiful place to study in. Has a wide range of sections and study areas. The book store sells the classics along with a wide range of genres. This is definitely going to be my new study spot. 10/10

Nice kids area with computers for my sons to use while we had some extra time on our hands and nice quiet areas with charging ports for me work get some work done.

This review is more for the passport services and Luz! When I tell you that everyone, myself included, absolutely hates getting our passports done because it's so tedious. Not only that, I just haven't had the best experience because it's so fast paced and everyone always seems rushed. But getting my passport done here has changed my perspective. No long lines, nice workers, and it's super fast process. You have to have an appointment in order to get their passport services though, so no walk ins. So the amazing thing is that you'll literally be the only person in the room, so it's not intimidating at all as opposed to the post office where there's other people. Be sure to have all of your docs ready and printed out before your appointment (everything is on their website!). When you first arrive, parking is pretty small, so maybe arrive 20 mins early so you're not late. The passport room was a bit hard to find, but the workers there are so friendly and pointed me to it. Luz was the person who helped me and she was so kind. She just checked my docs, took my pic, and then I just had to pay. I was there for maybe 10 minutes and it was all done! Thank you, Luz!!!

Really peaceful and quiet library. It's free parking too with a designated garage. The only thing is that it gets packed in the afternoon, especially around finals.

Nice library with friendly and helpful librarians. An impressive collection of foreign languages books. There are nice group study rooms and a function room with a small stage. Unfortunately as housing problems in Santa Clara county become more severe, the homeless also found their way sleeping there too! The library is doing a good job in providing clean shower and good service to make a more coherent community to help the unfortunate get back on their feet and give them the dignity any human being deserves!

This is a great library! It's actually really nice and clean and bright with plenty of seating and a TON of books. AC is always on so it's wonderful to come relax on hot days. After college I started getting back into reading so I'm extremely grateful that this library is so close to home. There is parking in the structure but it can be a little cramped and people can suck at driving sometimes. It doesn't seem like there's really an enforced quiet rule so there are usually children screaming or yelling which can be annoying if you're trying to study or read. You're allowed to eat food at the desks by the entrance which is also a nice perk. There are a lot of collaborative rooms you can book for free to work, as well as other services and programs (ESL, computer skills, passport services). They also have events for families and kids, book sales, arts and crafts, etc. I do wish they had a returns cart for books I don't want to check out anymore and more community/adult programs in the evenings for things to do. I think they could do with a bit more seating as well. The layout is also weird because sci fi books are upstairs against the wall but there are also single study desks there too so it's awkward when I want to browse and there are people working.

Fantastic library. It's big with many collections for children and adults, and it has a big parking garage with free parking. It's clean and well-maintained. It has a place to fill up your water bottle and many outlets for recharging devices, even a few cords for recharging. The staff have always helped me with my questions. It has a couple of small study rooms that you can reserve ahead of time. It also has two large meeting rooms you can reserve ahead of time. This library has convenient hours, staying open late at night, and also being open on Sundays. Overall great library.

I recently discovered this place, and it's now my favorite place to study at. The others being the Santa Clara Law and San Jose MLK Library, but with many water dispensers, clean bathrooms, quiet places to study with natural lighting, AND a spacious, *free* parking garage, this place is literally the best library!! The only thing that bothers me is the smell from the Milpitas landfill/dump site-- I sometimes notice that the library reeks of garbage, but I get used to the odor pretty quickly. Also, the automatic flush toilets can get really annoying because they are so hard to flush manually.... LOL. Nonetheless, this is my favorite place to study at. I like to study in the Quiet Room, which is on the main floor. When I'm lucky, I will find an open booth to study at with a great view near the Teen computers upstairs. I think it's super rad how they have a lobby, which is perfect for having a meeting or studying while eating. I believe this is the only place where food is allowed. The art exhibit, standing desks, and breastfeeding room are all very thoughtful! Would recommend!!!

Milpitas used to be one of my go-to libraries back in high school. Even though I live closer to both Santa Clara libraries, I always came here. However, I went to this library 3 months ago and again today and was displeased. The library smells like piss and homeless people which is displeasing. Furthermore, I wish the tables are wiped down throughout the day because some tables I went to had crumbs and sticky residue on it. It's not that I think homeless people shouldn't be in the library, I just wish that the library would maybe have some air fresheners and whatnot. One thing that also hasn't changed throughout the years is the really slow wifi. It's 2018, the library on my school's campus makes 1800mbps but it feels like this library barely makes 5mbps. I'll test it next time I come back! I really love how the tables in the lobby are now designated for people who want to eat and study simultaneously.

Plenty of parking and recently has extended hours. Wished there were more chairs and tables for people to study. I came to study for my finals and there were no seats or rooms available at the time. Other than that, it's located in the middle of Milpitas and is easily accessible. A lot better than the old library next to city hall. PS. You can donate books that you don't read in the first floor of the parking lot, next the the stairs/elevators.

Great library, extremely clean, open and friendly to the public along with a great number of resources for people. I think this library is among one of the best in the area. My only complaint would be with less than available parking at peak hours. Otherwise it's a great place. There are great rooms to rent for free, but you require a group of 4 or more which is a bit of a gripe if you ask me. The movie, book, magazine, and newspaper selection is very good and I appreciate the help this library gives to the public foe taxes, voter registration, and a number if other resources. Seriously incredible. But I wish it was a bit more accessible and had minor improvements. I genuinely think we need more funding for libraries and librarians and for us to keep up with a moving economy and technological innovations. Keep up the great work and keep moving forward Milpitas! Thank you for this library.

This is my all time fav library! I can't believe I just discovered it recently! I've been torturing myself going to loud crowded cafes, scavenging for precious plug space and buying mediocre drinks just to study when beautiful, clean spacious Milpitas Library was right there all along! Top 3 fav things about this library: 1. Homey, warm, clean study spot! I always find a table to myself since this place is so spacious. I get cold easily so it being on the warm side in this library is definitely a plus for me 2. So many PLUGS! Charging heaven 3. High tech system for returning, searching for items, requesting items and checking out items! They have conveniently located computers to use for catalogue searches everywhere. So many more favorites like reminder emails for when things are due, they have an EXTENSIVE audiobook library and DVD selection and their website is pretty comprehensive. However, their app is just okay, I prefer their website. They also have clean bathrooms and vending machines! I wish they had a hot drink vending machine and that would just seal the deal. Only things I don't like (but are out of the library's control): 1. Sleeping snoring smelly hobos (but not as many hobos as other libraries I've been to!) 2. Rude ppl who take out books and materials and just leave them on desks, under desks, on chairs, etc and don't put them back 3. Screaming, running, crying, out of control and unsupervised children I love this library and wish I discovered it sooner!

Some of the staff here can be helpful and nice while others are not. One time met a library page that was quite rude and kept demanding and pressuring for the books I am looking for even though I didn't ask for her help. Don the librarian was very demanding, not helpful and not showing good directions, and lazy at helping. Computers at the library were not so good and kept logging off after 1 hour by itself or when not in use. Some of the library patrons were quite rude, trashy, and impatient, but library staff did almost nothing to control those behaviors.

This is my go to library for all my book needs. Well besides books, they have reference books and materials, music, videos, periodicals , magazines , computers access, copying machines...everything that you need from a modern library. The staff here is always helpful and professional. Special events are held here free for the community. ( Author presentations, book sales, musical performances, yoga, ballroom dance lessons, storytelling hours for preschoolers as well as family story times, poetry slams, teen events, trivia contests, arts and crafts workshops and much more. ). Never a boring moment.

I just had an experience that I wanted to mention in the children's section of the library. I was there around 345-6pm with my two young children (6yo and 2yo). I had to run to take my younger child to the bathroom inside the children's area for a few minutes bc she's potty training and can't hold her pee but when I quickly came back, I noticed my older child had gone to another area. So I rushed to just ask the librarian if she saw my son or someone asking for mom as I had to quickly take my younger one to the bathroom and without even letting me finishing the sentence, she rudely replied "I JUST CAME HERE, I KNOW NOTHING" - and went back to checking her phone. No care or concern that a mom is looking for a child. If she knows nothing, what about a simple "I'm sorry, I didn't but please look here, or let me help you, or let me ask the librarian in the front." Fortunately, I was able to quickly locate him in the other bathroom, but I was shocked at the rude behavior and comment. It is a library in the children's section, not a busy neurosurgeon mid-surgery. These type unprofessional and uncaring librarians should not be hired. Otherwise, I like this library a lot but the librarians are beyond subpar.

Love the fact that they have alot more space for books, events, meetings, lounging chairs, computers for public use. The place is clean and spacious with automatic blinds coming down when the sun is too bright. I love libraries such as Milpitas and if parking wasnt much of a hassel I'd be going more frequently.