Utah Carol
Google
Brilliant hotel concept in a great surrounding area with the world's top retail and Italian-owned brands. The hotel space is filled with light and art and smiling faces that greet you upon check in and smile even when you say goodbye. The front of the house staff (they are multi-lingual) will get you taxis, and patiently find and recommend local Italian-vibed restaurants and bars. There is no restaurant on site, so they just know where to send you. They have a sister property with a full restaurant. I went there for a glass of wine and desert. Beautiful view of Florence. Just such a wonderful experience!!!!
Rooms: My room (I had a king size bed) was immaculate, clean, light filled, and the air conditioning is quiet and well balanced. You will not be uncomfortable during your rest with their AC. No loud AC or cold air on our skin messing up your sleep or sinuses.
The windows open to wonderful light. I was in a quiet side of the hotel, but still full of sunshine. Beds are extremely luxurious, pillows are rich, sheets are cool, clean and perfectly made. Floors are smooth and fine to walk on barefoot. For those that have foot sensory issues, like crumbs and sand and unswept/sticky floors on your feet feel uncomfortable--you won't need to place on your socks in this hotel room. The cleaning staff you can tell are very particular. They do not play! Night time is so peaceful also.
Bathroom is comfortably mid-sized, with all accessories. Water is strong and hot as you like it. The quality of the products is good. But what I have found in Italy, is the lotions are so thin, no shea butters in Italy! LOL. But I do bring my own lotions and hair products, since I have very dry skin and natural hair.
Roof: They have a wonderful terrace at the top. You can call for the front staff to pour you a glass of wine or make you a mixed drink. Breakfast is served there, and they have an amazing self serve cappuccino/tea/hot chocolate machine that I wish I had at home. The roof area is filled with books! It's a library! Lots of art books. It's just so wonderful.
In the hallways, everywhere you turn, their is something beautiful to look at on the walls. The vibe is positive at Milu.
All around are great gelato places, bars for wine and cocktails, fashion, jewelry, perfume, places to walk, bridges to cross, people to look at. And their is a man down the street performing on violin.
They will bring you an iron or steamer. They have wonderful places to plug in your equipment. Lighting is well designed. Bed, sheets, walls, windows - Millennial/GenX luxury.
Safety: I felt so safe at this hotel and on the streets everywhere in Florence. I booked this hotel in part because I was traveling solo for my creative agency, and I need places that have 24 hour attendants/staff and have secure entry. Traveling as a solo woman, I will never use AirBNB. I need verified and highly reviewed 24/7 staffed hotels just like Milu.
Highly recommend Milu, and when they open a new property, wherever it is, I will be there.
*By the way, I learned that it is WOMAN OWNED! YES!