Milu Hotel

Hotel · Santo Spirito

Milu Hotel

Hotel · Santo Spirito

3

Via de' Tornabuoni, 8, 50123 Firenze FI, Italy

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Milu Hotel by null
Milu Hotel by Morgan O'Donovan/Courtesy Milu Hotel
Milu Hotel by Morgan O'Donovan/Courtesy Milu Hotel
Milu Hotel by Morgan O'Donovan/Courtesy Milu Hotel
Milu Hotel by Morgan O'Donovan/Courtesy Milu Hotel
Milu Hotel by Courtesy Milu Hotel
Milu Hotel by Courtesy Milu Hotel
Milu Hotel by Courtesy Milu Hotel
Milu Hotel by Courtesy Milu Hotel
Milu Hotel by Morgan O'Donovan/Courtesy Milu Hotel
Milu Hotel by Courtesy Milu Hotel
Milu Hotel by Morgan O'Donovan/Courtesy Milu Hotel
Milu Hotel by Morgan O'Donovan/Courtesy Milu Hotel
Milu Hotel by Courtesy Milu Hotel
Milu Hotel by Courtesy Milu Hotel
Milu Hotel by Courtesy Milu Hotel
Milu Hotel by Courtesy Milu Hotel
Milu Hotel by Morgan O'Donovan/Courtesy Milu Hotel
Milu Hotel by Morgan O'Donovan/Courtesy Milu Hotel
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null
Milu Hotel by null

Highlights

Stylish art hotel with rooftop terrace, plush rooms, and great service  

Featured on Michelin
Featured in Conde Nast Traveler

Via de' Tornabuoni, 8, 50123 Firenze FI, Italy Get directions

hotelmilu.com
@milu_hotel

$$$

Information

Static Map

Via de' Tornabuoni, 8, 50123 Firenze FI, Italy Get directions

+39 055 217103
hotelmilu.com
@milu_hotel

$$$

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Last updated

Aug 21, 2025

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@cntraveler

23 Best Hotels in Florence

"Milu is a capsule design hotel made up of two 15th-century palazzos with a sleek, contemporary aesthetic in an ideal spot on Via Tornabuoni. The Superior Double room is quite intimate—small but breathable—with minimalist decor and colorful accents. Bathrooms are state of the art. Rooms have an espresso machine and a minibar filled with beer, soft drinks, water, and snacks. The common room, which has a gorgeous view of the neighborhood, hosts a complimentary breakfast buffet. A favorite among fashion editors, this place has a cool factor that's unmatched elsewhere in Florence. Israeli owner Carmen Ilan is an established artist and the hotel is filled with her site-specific pieces and installations plus works by other artists which are all for sale." - Nicky Swallow, Erica Firpo

https://www.cntraveler.com/gallery/best-hotels-in-florence
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@cntraveler

Milu Hotel

"Give us some context. What is this place like? Milu is a capsule design hotel made up of two 15th-century palazzos, with a sleek, contemporary aesthetic. Israeli owner Carmen Ilan is an established artist and the hotel is filled with her site-specific pieces and installations plus works by other artists which are all for sale. Sounds nice. Who are we likely to see here? Every fashion editor and designer prepping for Pitti Uomo; they love its centralized location on Via Tornabuoni. How's the service? Easy and enthusiastic. Staff is always on hand to help, and service is universally great. Any specific rooms we should inquire about? The Superior Double room is quite intimate—small but breathable—with minimalist decor and colorful accents. Bathrooms are state of the art; some of the rooms have balconies. What else should we know about the accommodations? Rooms have an espresso machine and a minibar filled with beer, soft drinks, water, and snacks. Beyond the bedroom itself—what are our food options? An excellent buffet breakfast is served in the top-floor bar area which has a terrace with skyline views over the neighboring buildings. Sounds lovely. Bottom line: Why is the Milu a standout option for hotels in Florence? A favorite among fashion editors, this place has a cool factor that's unmatched elsewhere in Florence." - Erica Firpo

https://www.cntraveler.com/hotels/florence/milu-hotel
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@michelinguide

The Freshest Hotels in Florence

"Allow us to present Hotel Milù, a 14th-century, 5-floor fixture on Via Tornabuoni." - Mark Fedeli

https://guide.michelin.com/us/en/article/travel/michelin-guide-hotels-where-to-stay-florence
View Postcard for Milu Hotel

stephanierX5576CE

Google
Our room was extremely comfortable with every amenity. The staff at Milu is top notch and goes out of their way to be sure you are happy. We loved breakfast and the lounge area. Claudia was amazing and provided us with dinner reservations multiple times. The location of Milu is also perfect. This hotel is located between high end shops, a few doors from the square, with live impromptu music. It was easy to get to Ponte Vecchio and all museums were a short walk away. We loved staying at Milu and hope to visit again.

Dumbrava Simona

Google
We had a wonderful stay at this hotel! Everything was perfect – the services were impeccable, the staff was friendly and professional. A special thank you to Cristina,she was incredibly helpful and kind, and made our experience even better with her support. If we ever come back, we will definitely choose this hotel again.

Thor Kristjansson

Google
Great location, friendly staff, well appointed and modern rooms. Nice balcony. We appreciate that the showers are standing showers, not tubs. Also amazing breakfast on the rooftop - the best we had on our 4 hotel trip. The only thing that I feel they skimped on are the mattresses. They are not of highest quality (I worked in the industry) and hence the loss of a star. But otherwise a great hotel!

Linda Haase

Google
I think this is the best experience we have we had at a hotel! Hotel Milu is perfectly situated, steps away from key attractions. Milu has delightfully fresh and current decor, incredibly comfortable accommodations, and fantastic service. Every detail is cared for by the hotel’s truly extraordinary staff, who hit the perfect balance of attentive and friendly. The rooms were surprisingly spacious, and ours had a lovely balcony. The accommodations included little luxuries, such as a heated towel rack. Beds were completely comfortable. Bathroom had enough counter space and easy-to-access hairdryer, etc. There’s a bar if you’d like to order a cocktail and relax on their rooftop garden or at the lounge. We were sad to leave!

Utah Carol

Google
Brilliant hotel concept in a great surrounding area with the world's top retail and Italian-owned brands. The hotel space is filled with light and art and smiling faces that greet you upon check in and smile even when you say goodbye. The front of the house staff (they are multi-lingual) will get you taxis, and patiently find and recommend local Italian-vibed restaurants and bars. There is no restaurant on site, so they just know where to send you. They have a sister property with a full restaurant. I went there for a glass of wine and desert. Beautiful view of Florence. Just such a wonderful experience!!!! Rooms: My room (I had a king size bed) was immaculate, clean, light filled, and the air conditioning is quiet and well balanced. You will not be uncomfortable during your rest with their AC. No loud AC or cold air on our skin messing up your sleep or sinuses. The windows open to wonderful light. I was in a quiet side of the hotel, but still full of sunshine. Beds are extremely luxurious, pillows are rich, sheets are cool, clean and perfectly made. Floors are smooth and fine to walk on barefoot. For those that have foot sensory issues, like crumbs and sand and unswept/sticky floors on your feet feel uncomfortable--you won't need to place on your socks in this hotel room. The cleaning staff you can tell are very particular. They do not play! Night time is so peaceful also. Bathroom is comfortably mid-sized, with all accessories. Water is strong and hot as you like it. The quality of the products is good. But what I have found in Italy, is the lotions are so thin, no shea butters in Italy! LOL. But I do bring my own lotions and hair products, since I have very dry skin and natural hair. Roof: They have a wonderful terrace at the top. You can call for the front staff to pour you a glass of wine or make you a mixed drink. Breakfast is served there, and they have an amazing self serve cappuccino/tea/hot chocolate machine that I wish I had at home. The roof area is filled with books! It's a library! Lots of art books. It's just so wonderful. In the hallways, everywhere you turn, their is something beautiful to look at on the walls. The vibe is positive at Milu. All around are great gelato places, bars for wine and cocktails, fashion, jewelry, perfume, places to walk, bridges to cross, people to look at. And their is a man down the street performing on violin. They will bring you an iron or steamer. They have wonderful places to plug in your equipment. Lighting is well designed. Bed, sheets, walls, windows - Millennial/GenX luxury. Safety: I felt so safe at this hotel and on the streets everywhere in Florence. I booked this hotel in part because I was traveling solo for my creative agency, and I need places that have 24 hour attendants/staff and have secure entry. Traveling as a solo woman, I will never use AirBNB. I need verified and highly reviewed 24/7 staffed hotels just like Milu. Highly recommend Milu, and when they open a new property, wherever it is, I will be there. *By the way, I learned that it is WOMAN OWNED! YES!

VivekR957

Google
Great stay in Florence. Clean room, amazing location, staff at the front desk super helpful. Shout out to Sara for calling a few places for reservations for us. Very easy to walk around central Florence, breakfast was nice on the roof, and there’s a cool art vibe throughout the hotel.

Amanda Kennedy

Google
We loved the Hotel Milu. This was our first visit to Florence and the location was perfect. We were able to easily walk everywhere in the city and felt very safe doing so. The staff were extremely friendly. They helped us with dinner reservations, recommendations for attractions to visit, and were always welcoming. Additionally our room was clean and breakfast was delicious. We would definitely stay here again.

Paolo Rosete

Google
Our stay at the Milu Hotel was absolutely lovely! It's a very fancy and aesthetically pleasing boutique hotel. Though the rooms are a bit small, they are perfectly functional and well-designed. I particularly enjoyed the great and homey breakfast selection, and the location is amazing for luxury shopping. Plus, the room views are wonderful. Highly recommended! Who is this for: Individuals seeking a chic and well-located hotel, particularly those interested in high-end shopping.
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Clara C.

Yelp
I love this hotel so much I want to come back to Florence just to stay here! I found this hotel on Expedia. The room was perfect; the service was perfect; the location was 10/10. I walked less than 10 minutes to most places I wanted to visit. My favorite was the espresso machine on the fifth floor in the "caffetteria". They also gave complimentary water. I liked that they supplied the room with slippers. I didn't ask, but there was no hair conditioner in the bathroom. They did have lotion, shampoo, body wash, a vanity kit, and small soap bar. They cleaned the room every day and gave us fresh towels. You need to keep the key card in a slot for electricity in the room. They give you two key cards at check in.
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Shirly C.

Yelp
This hotel was nothing but AMAZING during our 1 night stay in Florence. It is located on Florence's version of "Rodeo drive"...meaning our neighbors were names like Montblanc, Gucci, Prada, Tiffany &Co (you get the point..). It is also within a 10 minute walk to the airport train station as well as to a majority of the main attractions in Florence. Our flight landed early the day we arrived and we decided to try our luck at an early check in. Well...we got lucky! We even got upgraded to their top floor (5th floor) rooms with private balconies!!! The room also had a complimentary minibar (sparkling/still water/ pear nectar/soda and two potato chips) which I ransacked. To make things even better, we got free breakfast and a free round of drinks offered to us after their elevator broke down. Now let me tell you more about the hotel: as you go up their elevator which is enclosed in a glass case, you'll see that each floor has its own unique art deco. Very cool. Top floor where we were staying had a mini hangout/lounge area along with complimentary teas/cappuccinos/lattes from their machine. And IF you ever get caught in the rain....they have a bucket of umbrellas for you. The reason why we were so impressed with this hotel was the service. Lets just say Bruno from the front desk was awesome and so was Ava. He was super apologetic about their elevator breaking, but hey...we were already thankful for our free room upgrade!...but then they kept offering us more AND MORE FREEBIE! Tbh the stair climbing wasn't even that bad..we got to look at art on the walls. Also, everyone always seemed so genuinely friendly and welcoming. It was a really good vibe. I'd totally stay there again...and bring all my friends ;)

Gaurav A.

Yelp
Point of View - Anxious American who does not travel internationally or very often or at all. Pros - Room size. Bed size. View from the room. Free breakfast. Elevator. Very accommodating staff - personable, greets you when you enter and leave, has great recommendations, speaks English. Location location location. The location is what I would describe as a hotel nestled between luxury stores, there is a Gucci store right across of you and a Tiffany store nearby as well. The luxury and safety associated with those stores is noticed in the area. The overall vibe of the place is not broke boi living and not bougie like a four seasons, I would describe it as a boutique hotel or a mom and pop shop equivalent. Last but not least they have like a $5000 espresso machine that's located on the fifth floor which is 100% free at all times of the day, That machine alone made my entire trip cost-effective. Cons - smells like shit about 30 feet to the right of the hotel but it's no one's fault except for the gutter system. Overall - if you're an anxious American about safety and love free food and love being adjacent to bougie shit, at a reasonable price this is the hotel for you.
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Christopher P.

Yelp
This was one of the best hotel experience I've had so far in Europe, hands-down. PROS - Bruno and Eva were absolutely fantastic, welcoming, nice, helpful, and accomodating - Upgraded rooms on check-in, to a higher view and a room with a balcony. Nice! - Location is fantastic, as it is walking distance from everything (Florence is small) - The stores literally just outside are all the big luxury names including Yves Saint Laurent, Gucci, Prada, etc. - There were umbrellas available for use for the patrons of the hotel. They even offered to let me keep the umbrellas since it would be raining the next day after I checked out. I didn't keep it, but I found the gesture very nice. - The mini-bar in the hotel room is completely complimentary. It includes to bags of chips, a soda, two bottles of water, and a bottle of pear juice. - There is a 24-hour service and front desk, and a 24-hour 5th floor drinks station with tea, coffee, water, and I believe alcohol CONS - The elevator broke during the stay, which was a little inconvenient as we had a room on the 5th floor. I will say that this is out of control of the hotel, and not something they want to happen either. They were very apologetic about this, and got it fixed the next day. The hotel also offered me a free drink and free breakfast for the inconvenience, which I appreciated. I don't hold it against them at all.

Yamely G.

Yelp
Eva was such a great help at the hotel! This was our best stay in Europe, comparing 5 separate hotels. They have coffee and tea all day and night in the top floor, with a rooftop terrace.
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Edwin B.

Yelp
I decided to book a 2 night stay in Florence and found this unassuming hotel on Expedia. Not too many reviews here (literally just the one) but quite a number of positive reviews on TripAdvisor. Pulled up the location on Google Maps (street view still shows the old La Residenza hotel) and it's literally sitting on top of Fendi and Giorgio Armani. Although the hotel is situated in an area reminiscent of either Ginza or Rodeo Drive, the off-season (early December) rates were quite the bargain. The cheapest single bedroom was $90/night incl. tax and for whatever reason, breakfast was only an extra $4. Though I ultimately chose this hotel for the location - 800m from the station and walking distance to major tourist attractions - the cobblestone paths made dragging a four wheeled carry-on quite the journey. By the time I got close to the hotel, the streets were mobbed with foot traffic and there were Christmas lights hung above the streets along with art installations scattered throughout. Walking up to the hotel entrance you enter into a cramped hallway split in half by a reception desk and you're immediately greeted by the staff seated behind it. Once you check in, you're directed past the hallway into the stunning elevator area. A wood-framed glass enclosed elevator takes up the entire middle portion, flanked by a grand staircase that takes you up to the 4th floor. The walls are then turned into a rotating art gallery - each piece is available for sale - stretching all the way to the top floor. I've stayed in boutique hotels before but this likely takes the cake. While my second floor room was the smallest room size, 12 foot high ceilings made the room feel larger than it was despite the narrow width. Unlike the rest of the hotel, the in-room exhibition was limited to an artsy-shaped mirror (not for sale) and a framed painting. Though storage space was limited, there was a built in wall shelf with a few books, a coffee machine, and a nonfunctional retro TV. As it was rectangular in shape, there was only enough space for a bed on one end and on the other end, a wardrobe, a lounging chair, and a minibar (Heads up: the minibar is entirely free and consists of snacks, juice, and your choice or natural or sparkling water). As there's no table here, you can work from the top floor where there are tables and an also free-to-use automatic coffee machine. The bathroom is hidden behind a half folding door and while compact, has all the essentials. I've been in smaller shower stalls before and this one was plenty large. Much like the stylistic accents in the rest of the room, the whole shower door is a bright red piece of acrylic. The rest of the bathroom is covered in marble tile (probably ceramic), a very welcome deep sink, and another European shaped toilet. Leaving the room to the top floor, the grand staircase ends short of the 4th floor and continues through side stairs. If, however, you take the elevator it takes you straight into the middle of the fifth floor. There are seats and tables surrounding the glass enclosed elevator and a fireplace directly in front. Off to the sides are the outdoor terrace and the small breakfast room. Realistically, the breakfast here isn't the greatest though it was very much worth the $4. An attendant takes your egg order then you're free to grab whatever you want from the circular dining table which you then take to eat out by the terrace. Most days have the same selection of cured meats, pastries, snacks (frozen?), yogurts, and juices. A welcome start to the day, especially given how you have to walk everywhere in Florence. Fun fact: the elevator stopped working sometime at night (I swear it wasn't me) and someone spent an hour of their night inside it. Honestly, I can't really fault them since it was only recently inspected. Props to Sara(h?) for the great service. Ciao.
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Bloss C.

Yelp
I Love this hotel. Only in Florence for one night so I booked here to be central to everything; in the heart of the luxury shopping district while still being 5 mins walk from the pointe Vecchio and Duomo. Hotel Milu is very central and has exceeded my expectations in every way. The dinning area on the 5th floor is a nicely styled space with great views of Florence's terra-cotta roofs and free water/coffee. My room is the lowest category available and is roomy, very comfortable, and stylish. All staff members I've interacted with have been warm and friendly. Overall a very stylish hotel with a phenomenal location and some lux touches for an incredibly reasonable rate.
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Neen M.

Yelp
I had booked 3 days to stay at Hotel Milu this week; unfortunately, due to the world pandemic of COVID-19 I was restricted from traveling. Hotel Milu's hotel manager was so understanding and helpful to walk me through the process to cancel my reservation. Believe me, I am so sad I will not get to see Italy at this time, explore Florence and this hotel; but what is comforting is knowing that the hotel manager was so hospitable to me as a virtual guest. This speaks volumes of their character and this is the kind of professionalism and kindness that customers appreciate. I look forward to the day that there are no restrictions to travel as I will most certainly re-book my stay with Hotel Milu. I hope all of the staff stays in good health and I look forward to my someday future visit.
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Ivas A.

Yelp
Where do I even start! I really can't thank Bruno, Sara, Laura, Eva, Enrique and Christyalla (I hope I spelled that correctly) enough! They are everything anyone staying in a foreign country would expect from a concierge! From they're warm friendly smiles, to they're helpful food and cultural site recommendations Florence was a dream! Hotel Milu goes above and beyond to make your stay a memorable one! Before leaving every morning to go exploring the city, they would ask my brother and me if we knew where we were headed or if we needed a map, which they would make sure we knew every point of interest so if we did get lost all we would have to do is look up and walk towards the closest one and navigate from there. Bruno and Laura gave us some excellent food recommendations which are more traditional plates compared to the tourist spots. Sara and her sweet smile and soft voice told us where we could walk to get an incredible view of the entire city and also the best pizza restaurant I've ever eaten at in my entire life! Eva, such a sweetheart made a few phone calls for me and also told me where I can get the best sandwich in town! Christyalla with her bright smile was able to print train tickets for brother and I and also call us a taxi to the train station! Enrique had the graveyard shift so he pretty much listened to our travels for the day throughout the city! The maid service was also very kind as they saw my brother was sick after the first night and asked if he needed anything that wasn't offer in the free mini fridge! I also had breakfast 1 morning on the rooftop where Laura was very kind and asked if I needed more eggs (the best eggs I've had) or coffee or if I needed my plate cleared so I could go back for 2nd or 3rds! The room we stayed in are very modern with heated bathroom floors, standing marble shower, a heated towel rack and a bidet! Hotel Milu is walking distance from everything Florence has to offer, whether you would like to go sight seeing, to shopping or just to grab a bite to eat! All in all when I do visit Florence again I definitely know where I will be staying! Thank you to the whole staff for making us feel like family!

L M.

Yelp
Hotel was fabulous in a nice area. Complimentary snacks and drinks in the room and 24/7 coffee in the roof-top cafe-dining area. Eva was so pleasant and accommodating. Helped us with arranging a cab and everything we needed. One "bad" was that the shower drainage was clogged and the shower water kept flowing out of the shower area and the shower button was broken so we had no choice but the stationary shower head with no pressure and trinkling water during our stay. This problem could have easily been noticed by housekeeping had they actually ran enough water while they cleaned the shower. The biggest stink I have is we arrived early and was permitted to check into our room. Eva told us we can go to the cafe to relax. Since this hotel came with complimentary breakfast, we grabbed a yogurt and coffee on the first day. We needed to check out at 4am on the last day and Eva said she'd arranged to get a to-go breakfast box but that never happened. Instead we were charged $50 for the breakfast we ate the first morning when we arrrived because that breakfast was not part of our stay. I argued stating that we weren't having breakfast on the morning of our 4am departure (and no to-go box) but was also charged for that morning. A perfect stay ended up bitter because this hotel got cheap on us over one yogurt and coffee. Classy on the outside, cheap on the inside. No more.
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Richard A.

Yelp
Hotel is located in an excellent area. Shops, food, sight seeing easily found. The hotel is comfortable and clean. The staff is absolutely the best. Accommodating in every way. Should we return to Italy we wouldn't hesitate to stay at the Milu.

Jonathan B.

Yelp
I stayed in Hotel Milu Florence two times so far. It's a charming hotel in a fantastic location. The staff is friendly, welcoming and caring. The room was lovely, and the breakfast is excellent, including eggs and omelets to order, meats, cheeses, yogurt, pastries and more.. Looking forward for my next visit! Thank you Hotel Milu.