TF C.
Google
This was our first time trying Korean BBQ where we get to prepare our meal for ourselves. We brought another couple along so it was a new experience for us all. Let me start with this - it was a cool experience. I think my preference is for someone else to prepare my food for me, as they hold the accountability for the seasoning. . . and their experience means it will taste consistent every time. We ordered the Combo Couple for $69.99 and we were most pleased with the amount of meats we got. There was an assortment of beef, chicken & pork. It came with 2 salad options, fried rice (they prepared it), a sweet corn dish, and mixed vegetables. We didn't like the spicy salad, but the salad with ginger dressing was delicious! We had to prepare the mixed veggies & the sweet corn & cheese dish on the grill, and they were also very tasty. The rice was great too! Less than great were the tiny pickled sides like kimchee or others. Normally, I love items like these, but they were just ok. Nothing grand. Now for the meats - there was plenty, and we had fun cooking them. The only challenge was seasoning them up properly. We couldn't seem to get the thin brisket to tate like anything. But the marinated meats turned out well with a little salt and/or pepper added. Overall, the food experience was fun & exciting. The customer service experience left a lot to be desired. Our wait person spoke too fast, seemed frustrated when we asked questions, dropped the food off with us, gave little to no direction/ instructions and then disappeared for the rest of the meal. When we needed more cooking utensils, vegetables, or something, we had to wave over another waitperson to assist us. I was disappointed in their service experience most, especially since they added on 18% to your bill automatically. Pay us to bring food out that you cook for yourself! Ha! The hilarity of it all! I