Missionary Mall

Wow, the employee who first helped us was so amazing and positive she gave my daughter great advice and she help us so much. We were there for so long looking at all the cute clothes and figuring out her outfits that we ended up checking out with different employees, who are equally as wonderful. They really take care of you and the clothes are so in style and cute. My daughter was worried that she would have to change her style drastically and not love her clothes After trying stuff on at Sister Missionary mall she was so excited about all the cute clothes she could still wear as a Missionary. Thank you so much for taking such good care of us. They totally went above and beyond. I have a hurt hand and one of the employees actually carried the box of luggage out to my car for me. I can’t even believe how wonderful they are!!!!

Amazing help getting fitted. My son was excited to see that return missionaries were working there and they were willing to talk to my son about their mission experience.

We had an excellent experience at missionary mall. The employees were polite, helpful, and measured correctly. My son looks very nice in his new suits and shirts. They are comfortable, seem more durable, machine washable, and a better deal than other places. Each suit comes with 2 pairs of pants. They did the tailoring and we wer able to pick up at a later date. We will definitely come here again.

We had the best experience at Missionary Mall. Everyone was so helpful and they explained everything we needed to know. All of the clothes and supplies are great quality and we feel so prepared for our missionary to leave. And we love that they have a two year warranty for him!!!

I bought 2 pairs of shoes there for my son’s mission that have a 2 year warranty and both pairs started to pull away from the sole and so they replaced both pairs and sent them directly to his mission. So grateful I didn’t have to buy new pairs! They were so great!

We went in and were greeted warmly and they had the items we needed. My son is picky on the how pants feel and they had ones that he liked. The salesman was so nice and helpful.

My experience with Missionary Mall has been deeply disappointing, and I feel compelled to share it due to a significant breach of their "2-year wear guarantee." The promise of durability and the 2 year wear guarantee was the primary reason I chose them for my son’s missionary attire, including shoes, in July 2024. The sales team's assurance of high-quality items, with statements like, "I have worn those shoes throughout my missionary service," convinced me we were making a solid investment. Unfortunately, this was not the case. My son's shoes were completely worn out within just six months of his service in Argentina. Believing this was a fluke, we went in and received two new pairs under the guarantee. However, shipping them cost an additional $200 out of our pocket. Another six months have passed, and he is once again in need of two new pairs. When I returned to the store, a representative admitted that the quality of the "old shoe" was not what they expected, and they were awaiting a new shipment of "updated shoes." I check back a week later and the store did not have my son's size and could not provide a timeframe for when they would arrive. I was directed to email customer support, but after a week, I still have not received a response. I am now facing the prospect of spending another $200 to ship more shoes to my son, with ZERO confidence in their quality. This entire ordeal has been frustrating and a significant financial burden. The "2-year guarantee" has proven to be an empty promise, and the lack of communication from customer support has been unacceptable. I am left feeling disappointed and out of options.

It was SO easy to get my son ready for Germany. Andrew helped us get pants, a suit, shoes, shirts, socks and belts. In an hour we had everything, including measurements to tailor the suit and pants. We have used Missionary Mall for 3 previous missionary sons. We have had to use the 2-year guarantee on a few occasions. They replace items quickly with no hassel. I won't go anywhere else. September 2021 update--Once again I have had to use the 2 year warranty. I am amazed at how willingly and quickly they replace worn items. I can't imagine shopping anywhere else for mission clothes. They have taken great care of 4 sons. One more to go! May 2025 — Something has obviously changed for the worse. I have been trying to use the two-year warranty for over two months now. I submitted everything online and received an email verifying that they had received my claim and pictures. Then nothing. I’ve made calls to the Orem store and they’ve promised to get right back to me. You can’t find a real customer service number. The reason I pay so much at Missionary Mall when I could save money going elsewhere is because it’s convenient and because of the warranty. My son shoes are worn out completely, pants are ripped and the belt is shredded. I fear he will be home before they even respond to my calls… May 28, 2025 update: We walked into the Missionary Mall store in Orem a couple weeks ago and explained our problem. The young man that helped us was very apologetic. He immediately gathered the clothing and shoes that needed to be replaced. He got the mailing address to the mission home for my son, and they shipped them very quickly. They were received only a few days later in Missouri. So Missionary Mall is back on my good list. But I sure hope they get their process in order.

My son was only in the mission field 3 months before the soles in his shoes cracked. The "manager" told me he could still wear them because they " weren't cracked all the way through" Left several messages with customer service with no response. After 3 months, the hems in all the pants of his flex suit came apart. Most of the buttons came off the jacket. I called the store and they told me just to take it to get fixed because "it wouldn't cost too much" I spent so much money initially and am so disappointed in the quality and customer service.

Purchased all our my missionary's items through missionary mall and they have a 2 year guarantee. He's been out 8 months and has walked the soles off one pair of his shoes. I sent pictures to missionary mall and they quickly responded with looks like he needs a new pair! They asked me what location I would like to pick them up at. The next morning I got an email saying they were ready to be picked up! I was so impressed with how easy it was to get a new pair! While I was in the store I purchased 3 more ties for my missionary and paid for them. When I got home I received an email saying I had earned more points and now had $150 in store credit. The only reason for my 4 stars and not 5 is that I wish the clerk would've told me I had credit so I didn't pay $60 for 3 ties when I could've used my credit. Other than that we've had a great experience all the way around there!

So helpful in getting our missionary ready. Their replacement policy came highly recommended. They have a special that if you spend $1000 there then you will get free luggage to go with it. We were told that even if we did not spend one thousand dollars at that time, that if we accumulated that price (before our son left on his mission) in their establishment then we would still qualify for the free luggage.

We were actually just looking for a good Pair of shoes. When we walked in my son looks around and was like a kid in a candy store! We show dogs for a living and he wears suits. We were excited to find out the suits were machine washable!!! Well you got a deal if you bought 2 suits so we went in to get a pair of shoes and walked out with 2 suits and shoes! They measured him so that the length on the slacks and the jacket fit him perfectly. Two days later they called us that they were done. When we went back in I was even more floored to find that each suit came with TWO pairs of pants!!! AND I got an email saying I had free money! So we ended up getting him another very nice coat and a shirt and I was floored! The service was amazing, friendly and prompt! And even though we were not there for our so to go on a mission, well I we WILL be back and tell anyone we know to go there. Not that it pertained to us they also give a warranty for the 2 years for missionaries, which is really amazing! I knew if they were willing to warranty their items, they were made with quality and care! And dang they look good!!!

My son and I had a great experience here shopping for suits for his mission. There was no pressure to buy and add other stuff. The employee was helpful and happened to have served near where my son was going. He pointed out ways to save by buying a package.

I ordered a suit online for my teen-aged grandson. I was nervous because my grandson lives in Houston and couldn't go into the store for a professional fitting. But I followed their youtube video for taking correct measurements and emailed that into MissionaryMall. When the suit arrived, it was a perfect fit and above the quality I'd expected for the price. My grandson is so happy and handsome in his new suit! He loves the comfortable fit and can move freely in it. Looks great!

My son was in need of a sweater before he went into the MTC and we found exactly what we needed. The sweater was quality and then we got $50 off for his first purchase at Missionary Mall as a missionary. The employee that helped us was really kind also! Wish we lived closer so we could go more often!

Great place to shop for your upcoming missionary. Great guarantees. Nice people that work there. Been super satisfied for both sons needs. Do plan ahead though as they don't have unlimited availability of items. Sometimes things run out. So shop as much ahead of time as you can.

Make sure to ask for Calvin, he is their best employee and always very helpful. He knows what he's doing. Great place to shop for suits, along with other missionary items (shoes, socks, ties, etc.) Good prices and helpful staff.

Great service, just wish the selection was a little more varied sizes-taller/bigger around kiddos need clothes, too! But we love shopping here for our men/boy's' church clothes. Good products, prices are very competitive, great place to shop.

Missionary Mall is the place to go when you are shopping for missionary clothing. The staff is well aware of the needs missionaries have during their time of service and they equip you accordingly. Great customer service, and incredible products. The suits I bought there lasted well beyond my mission.

When we bought suits for a mission here, they gave us a card that said 100% guarantee repair or replacement. After one month in the MTC his suit was ripped. I took it back in to get it repaired or replaced and the manager told me that the two tears weren't that bad and that the suit was still wearable. Keep in mind this happened after a month... So now we are out $250 and have a damaged suit. TERRIBLE customer service. The manager was extremely disrespectful. We will be taking our business elsewhere, as should you.

We've used Missionary Mall for years. They outfitted two of our sons for their missions (2003 and 2005). They also outfitted my husband for the first of our couple missions in 2009. We inherited some of the suitcases our sons used on their missions--two black ones and a blue one. We used them later for our four (18-23 month) missions before they finally wore out. Customer service has been good. One son's shoes wore out during his mission and they replaced them. I really like that they are a one-stop shop, especially helpful for out-of-town folks like us.

I ordered three dresses for my step-daughters' birthday. I paid for 2 day ground via UPS. The package never showed up, UPS treated me horribly (lying about the package being on the truck, that managers would contact me, etc) I called the MissionaryMall folks and they have been fanstic. Harrison, the shipping manager has gone beyond the call of duty and is personally dealing with the whacky folks at UPS. He got the items reordered and is shipping out a new package overnight today to "make things right" I will highly recommend MissionaryMall to everyone is looking for modest clothing for their youth. In fact, it's time for me to order for myself as well Thank you MissionaryMall and Harrison

Wow! Super fast and helpful customer service. Marcie was great!! My sons new pants replacements are already on its way. I would highly recommend missionary mall to my friends and family.

I tried calling them. Phone rang for a few minutes and there was no answering machine (this was 1:00 PM on a Saturday).

Must not work on commission. Came in from PA to outfit my son. Came 15 min before open ready to buy. Lucky for me, they sent me away and I found white shirts at Costco, wrinkle free, no iron for $17.99. Bought 10 plus a bag and pants for around $350. Thanks

We had some issues with ordering online in the past, but they are working to take care of that. I have three children serving missions right now and all of their favorite clothing items are from Missionary Mall.

I wanted to love this place, but we had some issues. We were ordering clothes and a bag for my daughter online. The first bag we ordered had a torn rain cover. We called and they were great about sending out a new one. The main reason we ordered from them in the first place was that I wanted clothes that would be missionary standard without needing alteration. We were disappointed that several of the blouses we bought were see through and would need to be layered. As my daughter was going to a hot, humid climate, that was exactly what we were trying to avoid. I would have appreciated knowing that up front so we could have chosen different blouses. Also, 2 day shipping takes more like 9-10 days to arrive. Their in house processing is a little slow. On our second order, they were out of my daughter's size on one item, and the entire order was put on hold and did not arrive in time for her departure. In all, customer service is really nice and they are willing to help, and the clothing we kept was good quality. My advice would be to either go to the store in person, or give yourself PLENTY of time to work through the whole process if ordering online - like a month.

I am sorry to report that we have had numerous issues ordering items on-line. Check-out is hard to navigate (error messages that will not leave screen - even after correct information has been submitted) and there is NO customer service support. In fact, after you have been placed on hold, you are asked to leave a message and then told mailbox is full! Odd.

This store is horrible! Their clothes are cheap and horrifically ugly! Its a few decades behind fashion trends not to mention the horrible fit! I felt like I was a 90 year old woman who belonged to the FLDS church. The girls that worked there were nice but the owner was overwhelming. From what I could see she treated her employees like trash. Total turn off since I hold anything associated with the LDS church at high standards of christian behavior. Another thing is I ordered shoes and they said it would take 6 weeks to come in and at that time I would be in the MTC so they reassured me they would ship them for me for free. I never got them!!! My mom called three times to see whereabouts my shoes would were since we already paid for them and no one could give us an answer. We never got my shoes more my money back. They also have claimed a two year warranty but not at the woman's store I guess. I felt like they lie just to get you into the store. I was incredibly disappointed by everything about this store and the lack of integrity they posses. I honestly feel like they take advantage of LDS members and culture to ensure the success of the store. DO NOT SHOP HERE!!! Shop else where I promise you will find all the things you need for cheaper and better quality!! I can guarantee you, you will find better quality things for better price such as Walmart, Macy's and anywhere else!!! Total joke and rip off! I can't begin to tell you how miserable this experience was for me, and how sick I feel to my stomach the way I and others were treated.