Chris M.
Yelp
Welp. You know when you get that feeling that you found something new that's so cool, that kinda surprised you from the get-go, and it looks like it's going to be the beginning of a something wonderful? Only to then go back later for a repeat session and get the polar opposite? A big letdown? Well that's how it went w/ Mister Tramp's. Left a really bad and oily taste in our mouths.
It was UFC Fight Night, the waitress taking $ at the door was short on tact and professionalism. Her attitude was large marge and customer service wasn't part of her repertoire. She was such a turn off that I opted not to give them any $ and preferred to sit outside (no charge).
So when you sit outside here it's like entering the abyss. The service slows down considerably, the intervals (waitress walk thru) are about every 20+ minutes. Finally a guy came out saying he was the manager (Ryan). He was nice, we explained our issues, he apologized, so my friend ordered a beer. After that he checked up on us twice and that was about it. Then that sweet waitress came outside and literally bitched us out for not paying cover but watching UFC through the window. WTF?!? Everyone else is doing it, why are you singling us out? Take a chill pill and leave us alone, please.
About 45 min goes by where no one stops at our table to see how we're doing. Yup, 45 min. Finally a new waiter comes over (long hair guy = LHG) and my friend is less than pleased and asks him "oh, are you sure you're still open?", at which LHG smirks and gives us a cocky-laced response. My friend orders onion rings + a water. 15 min later, here comes the rings, but no water. Also - I think their soups are priced quite high: $6.99 for a bowl while you can get some sandwiches + fries (on the menu) for the same price.
The rings taste okay, but quite greasy, and these rings are different because they come w/ a surprise: a pool of oil at the bottom of the basket (see pics). Maybe the kitchen dude has previous work experience at BP (yeah, bad joke), but it was horrible. We tell the LHG as he stares at the pool of grease and says (in the same cocky tone) "management will be notified", then gives us the bill. And still no water to wash all the oil down.
My friend Mr. Imbiss said it best: these guys have a real stand-offish and cocky attitude towards customers. Poor service, rude ticket girl, nice Ryan, no waitstaff for 45 min, a cocky LHG waiter, a puddle of oil w/ your rings, and no water to wash it down = next time I'll pay extra to watch UFC somewhere else where I know I'll get quality food and customer service.
In Mr. Tramp's case: cost does compromise quality.