Kunal M.
Yelp
We went to Mithaas earlier this week and am writing this review for awareness by other patrons.
The reasons for the 1 star (maybe 1.5 stars) are as follows:
1. Food: Overall food taste is decent but nothing great
2. Price: Overpriced with low value for money (small / mid sized portions)
3. Key Issues (written to build awareness):
- Restaurant asks you to pay your bill without actually giving you the paper bill to review the items. If you formally request it, they bring you paper bill AFTER you have paid it on their hand held payment device.
- Restaurant auto charges 15% gratuity BUT doesn't tell you. Because they don't give you the paper bill in advance, you effectively don't know about this charge and end up double tipping (as did we - we gave the waiter the tip in cash). We even asked if service charge was included and were told 'No'. Furthermore, the waiter told us that tips paid via credit cards are kept by the management vs given to the staff.
- Restaurant / waiter messed up our order whereby they gave us three (3) wrong dishes (and then fixed it after we complained). However, the restaurant charged us for all 6 of the dishes even though it was their fault. We could not validate until later because as mentioned they don't give the paper bill in advance to review.
The first two issues, are rampant at all the of restaurants owned by the group that manages them (ie ming, moghul, moghul express, Bakke shop, etc) across ALL NJ establishments (ie Edison, North Brunswick, etc), which I confirmed after speaking to others.
We, as patrons, need to be aware of this and not let them bilk us....I hope this info is usual to you as you make your next dining decision.