Brian A.
Yelp
Let's start by saying the food is genuinely good, it is. Let's be honest, if sushi is fresh, there's little you can do to screw it up.
In addition, the construction is unique. The Uni Shooters are undeniably excellent. In fact, the chef's love for Uni is apparent in nearly everything they do.
The location cannot be beat, with plenty of parking and several other dining options around.
So why the dismal rating you ask?
Well, let me start off by saying that 3 stars is not dismal, it means I got exactly what I should expect from the restaurant. You don't give 4 or 5 stars to a restaurant for doing what you expect them to do, those ratings are reserved for going above and beyond expectations.
In all honesty, the 3 stars are mostly for the service.
Now, don't get upset at me. Yes, I know service is dead everywhere, it was killed by Covid (or some suggest before that), and it's going to take an act of Congress to bring it back (which explains why we are all so depressed with dining out these days). But I will not (never ever) accept that food service should ever come without at least a modicum level of service.
Let's make this clear: when a person, who was not my server, came out to ask me if I enjoyed my appetizer (which I very much did) the following occurred :
Me: "It was awesome, I could eat that all day, but that would be a bad idea. I am ready to move on to the main dish."
Not my server: "Okay, I'll take care of it." and then walks away.
A short time later, another order of the appetizer has arrived, completely unexpected, brought by yet ANOTHER server.
Now listen, the appetizer (Uni Shooter) is totally amazing, so of course, I excepted the order. But I told Server 3,that I didn't order this,because I didn't. But it's here, so I will eat it, I'm not worried about the cost, I have no problem paying for it, it's delicious. My problem comes from the fact that I did not order it, and I specifically said that I cannot have another.
So here's the rub: why would any place rotate servers to the same table? I don't have time to explain how utterly stupid that is, but suffice to say, if I explained to my server my allergy issues, the potential for that info to be lost when dealing with multiple servers is beyond acceptable. And for that reason alone, it should be avoided as often as possible, but there are a multitude of other reasons that this is a bad business practice.
I'm clearly not the only person who feals this way, the Mexican restaurant across the isle has a line waiting to get in, and this place is dead.
Which is a real shame, the chef has something special here. Unique perspectives and a eye for quality. I just wish that eye could be extended to his staff.