Mizzen+Main Austin

Shopping here was a tale of two energies. First, Nia — what a light. From the moment we walked in, her service was warm, attentive, and genuinely joyful. She made us feel welcome, heard, and valued — the kind of customer care that turns a quick visit into an experience worth remembering. On the other hand, there was a noticeable shift when interacting with Ryan, the manager. The energy he projected wasn’t just aloof — it carried a tension that hung in the air. It wasn’t about words said or unsaid, but the unmistakable feeling that presence can carry. In a space where customer connection is everything, that kind of energy cannot be brushed off as a bad moment or “just a vibe.” I left deeply impressed with Nia’s professionalism and spirit — and equally aware of how important it is for leadership to match the standard she set.

Nia was the BEST I loved her energy, she was very personable However, Ryan was an very standoffish Like he didn't care to help me AT ALL. I don't know if he was having a bad day but that took the experience ALL the way down! I'm leaving this 5 star review because of Nia and the other manager.

Had a great experience with Nia at this location! She definitely made the time in the store worth it! Very personable! I’m definitely coming back to see Nia!!

I love this store! Helaina and the entire team at Mizzen+Main are great in helping find the right fit and styles. Quality threads in a nice boutique setting at the Domain.

I wanted to leave a short review of my interactions with Mizzen + Main's Austin (Domain) location. Primarily, I was fortunate to have met Helaina the first time, having her there the second, and third time I've been to the store. She's a gem and took fantastic care of me. Now to the store - it's well lit, nicely laid out, and has a variety of clothing that is elegantly displayed. I've owned a few of their clothing items and have worn them all over the world. The shirts are my go-to now for international flights and long days of work. The pants have been excellent as well. I'd highly recommend visiting the store there and engaging with the team - if they can make me look dapper, you're in excellent hands. PS: They're super kid-friendly. My boys were well received and the staff was very nice to them. Two thumbs up!

Super friendly and helpful staff. The shirts are as advertised. Great pricing and the materials are excellent and high quality

Store was great and clothing appears to be quality. Staff seems professional and appeared somewhat knowledgeable. However the day I bought some items at around $300 I left but returned 30 min later to purchase another pair of shorts. Staff was again friendly but one staff member was going on and on with another customer about a program MM was offering if you spend $500 than your start accumulating points which equates to discounts for future purchases. This was new to me and I was not informed of this. So I the customer had to ask about the program. Did I feel discriminated against? YES Staff did not even acknowledge this misstep or apologize for not informing me 30 minutes prior. I can't make excuses for them like they were busy and forgot. When I was initially there, there were two staff members and no customers. Very disappointed! There clothing is expensive and I would think if there are trying to appeal to a target market that is willing to pay their prices they would also offer consistent professional service to all and not discriminate. I would suggest going on line and buying direct rather than taking a chance on unprofessional staff. Or go check it out and buy your product on line. Word of warning!! Guess you have to have a certain look for the staff to make you feel welcome.

Great fit, superior comfort, and quality materials. I did not like my first customer service experience. Riley, the manager, reached out and made my second visit amazing. Esme was so friendly and helped me get what I needed. I am both grateful and impressed!

This is a small store across from Nordstrom with a fascinating take on upscale menswear. The dress shirts are made of a nicely tailored athletic fabric that has a lot of stretch and doesn't wrinkle easily. I wasn't sure at first, but I have to admit I love how it looks and fits, and while I miss having a breast pocket, it does look fancier. As for the store itself I found it very smart looking and not crowded but still nicely displaying everything available. There are two unusually spacious and comfortable changing rooms which I very much appreciated. And there were three employees who helped me, all of whom were very friendly and knowledgeable and made the shopping trip go so quickly and smoothly.