Fred C.
Yelp
I give this store 2 stars only because they use decent quality of leather. If I was going to rate them on customer satisfaction and craftsmanship, barely would give this place a 1 star! My wife and I took a road trip to Texas last April, starting off in San Antonio and eventually end our trip in DFW. On our travel, we made a stop in Austin, and we came across a Mom & Pops leather goods store and found a unique Belt Buckle, they had beautiful hand crafted belts, but unfortunately they didn't have a belt to accommodate the buckle dimensions, while discussing our itinerary, to the salesperson, she suggested that I could take a look at Leddy's, they have a large selection, so off we went! When we arrived at Leddy's, a salesperson by the name of Joe Peters Jr. greeted us, I told him that I was looking for a nice belt to accommodate a buckle that I had purchased, I showed him the buckle, then I showed him a picture of the belt as an example of the color and style that I was looking for. He showed me a few belts in stock that was around $250, but nothing came close to what I was looking for. He said that the only thing that he could recommend was to have the belt custom made so that it could match the color and black backing that attracted my attention to the one that I had saw in Austin. The price tag for this special order belt was around $450, expensive yes, but with this buckle, and dark rich brown tooling with a rich looking black backing, to me it would be worth it. Order place, payment in full, 6 weeks later I receive a box with the belt, and I couldn't believe what was shipped to me, the color of the belt was not even close to what I ordered, the black backing looked like they took a small brush to applied the black dye backing, and getting it all over the leather tooling, instead of having a belt made by a craftsmanship, I received a belt made of crapmanship! I showed it to my wife, she was stunned by the poor workmanship, showed friends and co-workers, their response was the same, but with quite a few W.T.F. man you got ripped off. I call Leddy's to express my dissatisfaction, I asked to speak to the owner, but instead referred to a guy named Tommy who works in the hat department. Tommy requested that I text him the pictures of the belt, and also the example of the color and style of belt that I had showed salesperson Joe when I made the order. Tommy called me back and gave me the speech that Leddy's belts were of the finest quality belts ever made, completely overlooking the obvious flaws in what was delivered to me. He did send me a picture of a belt that they had in stock back when I was there, if that was what I was looking for, I would have bought it, and not spend an additional $150 on a special order. When I called back on his cell line, a woman answered and said Tommy was on another line, I left my contact info, that was two day ago! If anyone reads these reviews, and if I can prevent someone else from being ripped off, I can tell you from experience that it taste like the belt that was made for me " REAL CRAPPY" BUYERS BEWARE!!!!!!
But if you do shop there, make sure you don't have anything special order, because it will be a special disappointment.