Jeremy T.
Yelp
I stopped in here as soon as I landed because I didn't have time for lunch at my origin city. This was located a few gates away from where I arrived and on my way to ground transportation. There were no customers when I arrived. I just ordered the bacon cheeseburger, onion rings, and a bottled tea. It was around $28. I was later notified by the cashier about 45 seconds after ordering that there were no onion rings, so I just said give me the fries instead. Knowing the fries cost 1.50 less. I asked if I could get a 1.50 refund, and the cashier seemed clueless about how to handle the issue. Basically, I paid 7.50 for onion rings but had to settle for the $6 frozen fries instead. Seems like a simple fix to me.....either give me a bag of chips for the extra amount I had to pay, or refund me my money. She indicated she'd need the manager to determine what to do.
After waiting a few minutes, my double burger came out with hot fries. I ate the burger, which was pretty decent, and around 1/3 lb, I'm guessing. I finished my fries. Meanwhile, the cashier is still looking for the manager. I had to get on the road and get going, so I just told the cashier not to worry about looking for the manager. No way am I going to wait for an unknown amount of time for them to fix their mistake.
Therefore, I needed to deduct a star, otherwise a solid 3.